Susan Brassey

Published by Centreline Fires on Wednesday, February 17th, 2021 at 2:47 pm.

So pleased we got in touch with Centreline recently as we needed a new gas fire. From the moment we went to the showroom and met Graham and Phil the service has been excellent. The fire packing up so suddenly on us was a shock and Graham went out of his way to help. He came to the house within the hour of us leaving the showroom to see what could be done and took measurements etc. The fire was ordered and fitted within two weeks and Eddie Meadows who fitted it is a great gas fitter and friendly, tidy and helpful.

We asked Eddie to service our second gas fire in our main living room, which he came to do on 17th Dec. Unfortunately it was deemed dangerous and not fit to re-connect. Could have blown us up apparently. Our fault as it had not been serviced since we bought it years ago. So again, the service from Eddie and Graham was outstanding. Eddie contacted Graham to see if he had a fire that would be suitable for us in stock and thank goodness Centreline had one in.

The same day we went back to showroom bought and picked up the fire and Eddie managed to fit us in to connect it the next day. I was quite upset when we realised we would have to get a second new fire and did not think it would be connected in time for Christmas. As it was our main room fire we are so pleased they sorted it for us.

Anyone thinking of new fires or bathrooms should get in touch with Centreline, they will look after you.

Thanks so much all of you.