Our Reviews
Reviews from 
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Mike
Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.
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Angela and Rick Johnsonn
We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.
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Centreline User
I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.
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Gas log burner and Little Alan
Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline
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Ken
Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.
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Carys banner
Im absolutely in love with what they have done for my living room best company we live in Wrexham and still went to the Wirral because Graham and the lads that come to do the fire were amazing graham explained everything to me so well i understood everything I nearly burst into tears because the fire just looks fantastic thank you so much for a job amazingly done so well worth every bit of money amazing xx
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Matty Rathe
So happy with our media wall from centreline fires. The staff there are brilliant , from Graham at the showroom to the lads who built and fitted the media wall plus the plasterer. Professional outfit reliable and friendly couldn’t recommended more . Brilliant .
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Centreline User
We are thrilled with our media wall, the boys were amazing and so clean and tidy
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Jo
Andy and the lads did absolutely fantastic job of fitting media wall and log burner.Turned up early started straight on job. Told me all about the job they were doing. Kept me informed throughout the day of how the job was going. Finished result fantastic, every where was cleaned up, even got the hose outside, polite lads and worked non stop. Would definitely recommend to anyone wanting log burner , with or without media wall. Big shout out to salesman Graham as well, who helped me with information in picking the right fire plus everything else needed for this job. Thanks everyone. Jo.
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Neil Whittingham
Absolutely brilliant service from start to finish. Over the moon with the installation of my new fireplace, highly recommend.
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Angela
So happy with my log burner from Centreline fires. Customer service from start to finish was spot on. The one and only Graham in the showroom really helped with my decision and so glad he of his support, he knew exactly what would be best fir my needs to the lovely Mike and Jay who came to fit and done a brilliant job am so happy with the result looks fab thank you Graham, Mike, Jay and Centreline Fires very happy would definitely recommend
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Caroline
From visiting the showroom to my log burner being fitted I couldn’t fault the service I received. All staff were helpful, polite and knowledgable. The fitters were clean and efficient, also very patient in explaining how use my first log burner!
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Mark B
I can't compliment the team highly enough. From the beginning, in the showroom, to the end, in out house. Great service from knowledgeable team, and the installation was done with minimal mess (which is amazing considering what is involved). Now got an amazing focal point for our sitting room, who needs a tv when you have such a beautiful burner.
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Wendy
We had a slight problem with our fire, went to showroom asked for advice ,which the lovely staff sorted it on the phone and a gentleman came out next day and fixed our fire ,cliff and I would highly recommend centreline for fires and after service.
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Margi
So pleased to have our log burner installed. It looks great and is warming the room well. We were well advised initially in the showroom, the fitters were great and the aftercare has been spot on. Would recommend.
Reviews from 
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Geraldine McGregor
Mike and Jay did a superb job installing our new log burner . They arrived before 9:00 and were finished by 2:45. Efficient and professional, they installed the log burner, cleaned up ( floors and furniture were all covered before under taking the work) and went through all the manufacturers information regarding the working and maintenance of the burner. I would highly recommend Centreline to anyone thinking about having a log burner.
nicola mckenna
Had a brilliant experience from start to finish. Went to showroom to look at gas stoves that look realistically like a log burner. Graham was quick to help and give advice (I couldn’t decide on the one I wanted!) Ordering and fitting went very smoothly and I am delighted with the result. It looks fabulous. Can’t recommend this company more highly.
Nathan Bartley
Andy + Lewis have just finished installing the Chesney log burner from CentreLine and I couldn’t recommend them highly enough 👍 Great job - Cheers guys!
alison bayman
Excellent service from start to finish. Gas had to be fitted to the fire and brick work knocked out. They did a superb job both in fitting and clearing up. Would thoroughly recommend this company.
cheryl connolly
Just like to say a massive thank you to the staff in Centreline fires from the moment we walked through the show room doors to the fitting of our new stove all staff were friendly informative and attentive the guys who fitted it today we're amazing they left our home spotless and carried out the fit even in the teaming rain, can't recommend them enough just need to move the dog now!!!
George Mackrell
What a five star company! Keith and Charlie were amazing from start to finish. They were polite, respectful and really friendly. They ensured everything was done with minimal disruption and mess. Our job proved rather complicated with some unforeseen surprises in the chimney stack. Keith came up with plan b and saved the day! Nothing was to much and nothing was a problem. The stove and surround is amazing! It fits perfectly in our farmhouse kitchen and will be enjoyed for many years to come. Keith talked me through all The paper work, demonstrated how the stove worked and all the safety measures. The company also provided us with a carbon monoxide monitor which I thought was a great extra. I would have no hesitation in recommending this company and they have been a delight to deal with from start to finish. A big thank you to Chris who looked after us in the showroom.
Chloe Quinn
Centreline have fitted 2 fires for us in our new house. The service from start to finish from Graham in the office to all of the fitting teams has been faultless. We’re thrilled with the finished products too and couldn’t recommend Centreline highly enough.
Dawn Cooney
Very pleased with my fire and the 2 lads who fitted it - lovely lads, very professional and explained everything. Took old fire/fireplace and hearth out, and took it all away. Fire looks wonderful and they cleaned up after themselves. Be good if all builders were like these two.
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Gina Borland
Absolute 5* experience with Centreline Fires and would not hesitate to recommend. We travelled from Wigan to Centreline after visiting many showrooms close to home were too pushy for sales, they didn't even come close to our experience with Centreline. Kev is really knowledgeable and no hard/pushy sales! He actually recommended we didn't spend more on a higher range fire (and he could have said nothing and made more money out of us but he gave his honest opinions and they were taken into account). From the minute we stepped foot through the door we were in safe hands. From ordered to fitting was less than 3 weeks! Incredibly impressed. The fitters who came out on the day were equally as fab, covered all furniture and left the job clean and tidy! (They literally didn't stop and didn't even take a break to get the job done!) In the process of having an extension and will definitely be returning to Centreline for another fire in several month times! Cannot recommend highly enough. Thank you
lynxtouch
Can't fault Centreline one bit, they initially came out in the summer to install a wood burner but they identified a safety issue that could have turned into something major had they not spotted it. They offered recommendations on how to fix it, which I took on board. Once I got that issue resolved they got me the soonest date they had available, and they came back out to install the burner. I know a few companies that would have ignored that safety concern but Centreline actually cared about our wellbeing. They even honoured the original Summer deal price, which I was eternally grateful for. I can't recommend them enough
Jack Titley
Andy and Lewis did a great job fitting our media wall today. They were very efficient, polite and tidy, and we’re delighted with the look of our new fire!
sian maddock
We have just had a media wall and fire fitted by Centreline, and the end product is top class and amazing. Kevin and his team provided a highly professional and knowledgeable service from start to finish. The showroom is well laid out with plenty of choice, and on visiting the showroom, Kevin provided excellent advice on the options available. We decided to upgrade our media wall to include Venetian plastering, and it looks stunning. I highly recommend Centreline fires as the company for your new fire if you want a 5 star job done.
Pedro
Amazing finish, great guys… but had a plastering problem, built the wall but I’ll say shortage of plasterers??? Cost me over a week of waiting and work and eventually got it sorted!! No compensation, No apology?
Maria Barwell
Jay and Mike, did a fantastic job, fitting fire and chimney liner, they are so professional, polite and answered any questions we had , took all rubbish and left area very clean, we would highly recommend centreline fires, thank you for a great job
Helen Manley
Had a wonderful experience with Centreline Fires from start to finish. From the beautiful showroom, to the helpful staff and the team that came to fit our fire, everything went seamlessly and was stress free. Friendly and professional service that I would recommend to anyone. Thank you Centreline team 😊.
Casey Callaghan
Thank you so much to Mike and Jay who fitted our wood burner and new surround on Thursday. Everywhere was also kept super clean which is a bonus too. Thank you to everyone at the shop, made everything a breeze for us. We’ll be back soon for our other livingroom!
Reviews from 
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Facebook User
Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!
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Facebook User
Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend
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Facebook User
I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄
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Facebook User
PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!
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Facebook User
I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.
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Facebook User
Amazing service from start to finish. Staff at the showroom (Kevin and Graeme) were extremely helpful and friendly. They arranged fitting within a week of ordering and the two fitters were fantastic. They were professional, tidy and their work was of the highest standard. The fire looks lovely, we are so pleased with it.
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Facebook User
Had a gas stove and a log burner fitted by Centreline. Over the moon with the work carried out great job at a fair price. Completely cleaned after themselves too. Would definitely recommend �
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Facebook User
From start to finish the service and quality was excellent . From Graham in the showroom to the fitters and plasterers they were brilliant . Love the finish on the media wall couldn’t recommend highly enough , Matt
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Facebook User
10/10 for service and fitting. We have just had an Portway Arundel XL with Grey Lime Stone surround and a tapestry hearth fitted. From start to finish the service has been exceptional from the sales staff and especially the fitters. This is a very friendly company that really listen to what you want and then fit it to a very high standard. On the day of fitting they arrived dead on time and they did not rush to finish the job. Care was taken throughout with no mess left behind. Thank you.
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Facebook User
Brilliant service and made up with the new fireplace, would highly recommend for anyone wanting their service. I will happily carry on chilling with my little mate in the warm! Thanks again! 👍
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Facebook User
https://m.facebook.com/story.php?story_fbid=1321820235304052&id=100024282638756
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Facebook User
Huge thanks to Centreline Fires for our stunning log burner. 🔥 From start to finish the customer service has been exceptional and I would highly recommend them. 👏🏼 👏🏼 All fitted and working within the day and every member of staff has been friendly, knowledgeable and really looked after us. 😊
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Facebook User
In Love With Our New Log Fire 🔥 😍 From Start To Finish 5 * Service. We Came Into Centreline And Graham That Served Us Was Brilliant, Didnt Feel Rushed, He Recommended Us On A Few Products Which Perfect Choice. The Lads Who Came To Fit The Log Fire Where Quick And Cleaned Up After Themselves. Thank you Guys 😊
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Facebook User
Absolutely over the moon with my new log stove from Centreline Fires. The team are so friendly and reliable and from the very first visit I knew I’d chosen the right people. Thank you so much!
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Facebook User
Extremely happy with our log burner fitted by centreline. Great experience from when we first attended the showroom. Staff all really nice and helpful. All the work was completed in one day for a very reasonable packaged price . 5⭐️
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If you have any questions, or just want to say hello, please feel free to get in touch! We love to hear your thoughts and answer any queries you might have.