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From start to finish, this was a brilliant decision to use Centreline for our new wood burner for our home. Chris was brilliant on the phone when I called up and he invited us down to have a look at the different options at his showroom. The showroom is really well presented, with lots of options so you can actually see the different types of log burners as they have a large range in house. Nigel helped us in the showroom, he was brilliant. Very nice helpful and knowledgeable. The showroom is great, because you have 5 or so options to select (a bit like a pick n mix) so you can upgrade and really get a sense of what you want. It's not confusing, it's really clever, easy and helpful. Nigel also came and did a site survey and explained the process to us. The guys came to fit the fire. They were early and ready to roll right away. The guys were brilliant, very polite and when there was a little issue (not their fault, just the house) the guys explained everything in full and kept me informed. They were very clean, and did their best to clean everything. The fire is brilliant and so was the experience. The guys were super fast, but great. I would highly recommend this company. They are very very good.
Really pleased with the efficient and speedy service we received from Centreline in replacing our old gas fire with a new electric fire and beautiful fireplace. Everyone was really helpful and friendly, both in the showroom and the team that fitted it. Thanks again.
Recently had a new multi-fuel log burner installed by Centreline Fires. I would highly recommend them. From the initial sales team in the showroom (no pressure & just over. £1000 cheaper than other Wirral based installer quotes) to the installation - Andy & his team and the plasterer Steve. Very neat job, no mess and all rubbish removed from site. Had an old 1980’s gas gobbler removed and the new stove installed. Punctual, smart and quick. Very, very pleased with this company and would use them again.
I visited Centreline Fires a few weeks ago with a vague idea of what I wanted. Within 10 minutes I had a clear idea of what my options were and I had placed my order. The packages available made my decision really easy. I ordered that day and the fire was fitted yesterday. The staff have been incredibly helpful from start to finish and explained everything in detail. I never patronised, even though I had no idea of what fuel the existing fire even was. I wasn’t home when the fire was fitted but Keith came back that evening to explain everything to me and show me how it worked. Would recommend to anyone looking tor a great, professional service. I can’t thank you enough for my beautiful fire.
Visited Centreline showroom which is very impressive. So much to choose from and all of a high standard. Staff were very helpful and friendly with nothing being too much trouble. Ordered media wall to be fitted which was completed to a high standard by a team who were very professional and friendly. Thanks to everyone for excellent service. Would highly recommend this Company.
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