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73 Verified Reviews

Media centre with fire

We set the team a little challenge , can you fit a media wall in a conservatory???. Welll they did and what and excellent job they have done. The fitting team are brilliant and have done an amazing job , i would recommend centreline to anyone as their work is of the highest quality. John

Log burner installation

Recently had a log burner installed, Very pleased , the two lads who installed it were very professional , from start to finish gave a first rate service , really happy with it , would 100% recommend this company to install any type of fire

Excellent Service

Very good range of fires and surrounds. Great staff, knowledgeable and helped us make our choice. The fire was fitted expertly. The fitters were very professional and carried out a good clean job. Really deserve the five star rating, thank you Centreline, truly pleased with the fire

Excellent Service

Multi fuel burner installed yesterday. Great guys who worked hard and very polite. Cleaned up and took all rubbish away. Great service and would highly recommend this company.

Multi-Fuel Stove

Delighted with the service we received from Centreline Fires. The fitters arrived punctually, were very professional, methodical and thorough and if it wasn’t for the new stove, you would never know they had ever been here. We wouldn’t hesitate to recommend this company.

Excellent log burner installation

Having a log burner in our lounge makes a lovely feature especially on those dark winter nights. The showroom colleagues were very helpful in helping us find the right fire for us. The installation team were second to none, polite, grafters, cleaning as they installed to ensure a first class installation. Look no further than this company, great job done by really nice people.

Hole in the wall gas fire

Excellent service from start to finish, friendly and very helpful.

Brilliant service

Covid caused some delays but no fault of centreline fires , it was worth the wait ,we now have a beautiful functional fire many thanks to Kevin, Graham and their team, a particular mention to Andy the gas fitter who installed our fire, I would recommend Centreline Fires 100% for a clean professional job.

Effective and Efficient

To all who are considering a log burner installing, I would not be able to recommend this company more. They kept to their promises punctual with and was consulted in every stage before the installation. Whilst in my house the installers were polite and grafters and you can tell they are experts in their field. And the final picture was just as I hoped and the aftercare has been outstanding. It was like they had found the original fireplace and it looks like it has always been there. Well worth the price and it comes through with the experience.

Great service

Second time ive used this company fantastic service definitely recommend

Excellent Service

We have had three gas fires from Centreline over the past few years and the service has always been excellent. Graham was able to bring all of our details up on the system and as we knew exactly what we wanted, it was ordered within ten minuets and as the gas fitter was available later that afternoon the fire was fitted the same day. Fantastic service and a neat clean job.

Very satisfied with our fire and the service.

We would highly recommend Centreline Fires. There are plenty of fires to look at in the smart showroom and Kev was very helpful and informative in helping us decide which one to go for. We chose Centreline out of three companies that we had visited. The fitters, Andy and Lewis, were very friendly and professional and they fitted the fire very efficiently, clearing up well before they left. Overall, we are very satisfied with both the fire and the service.

Fantastic service from these guys. They couldn’t help me enough. Very happy customer 🙂

Very professional

Great service. All the lads worked really hard. Very helpful and friendly. Beautiful work. Very clean and took away their rubbish. Highly recommend.

Very happy

Excellent customer service and installation.

I have been trying to buy a new gas fire for some time and so feel I am equipped to comment on great service because I have definitely experienced very poor service. This service was from well known local firms including one from whom I had bought a fire and surround some yeas ago. Graham and Andy were great – returning calls and arriving when they said they would, two things that seemed beyond the capability of others. I am very pleased with a new remote controlled fire that will meet my particular needs.

Excellent Service

From the first visit to my home by Graham to the installation by Andy and Ben, and the communication throughout, we have been delighted with the excellent service provided by Centreline fires. We chose to have a gas supply to our lounge and a Chesneys gas stove. The routing of the gas pipes was done with care and is very neat. The immediacy of a gas fire to replace our old log burner has made a big difference to our comfort. I never thought that a gas supply could be as easily provided. We are so glad that we chose Centreline and would recommend to anyone thinking of doing the same.

Fire place/ surround and fire

Great service from Graham and the team, very helpful and friendly, made sure we where picked just what we needed, made up with the end result plus the fitters Andy and his mate where great,all fitted in a couple of hours ,very clean and no mess,highly recommend central fires,dont go anywhere else, five stars all round, ten stars if allowed.

Great products and great service

We recently had a new fire fitted by Centreline Fires. Their products are great and they give really good service. Here when they said they would be and they completed a really clean, professional job. We would highly recommend them.

Realistic fire

Very pleased with our gas coal fire which is just what we wanted to make the most of an original 1930’s fireplace. Many thanks to Graham for advice on what would fit an old fireplace and to the installation team on a nice clean job.

Fab Job

Centreline came and fitted our hole in the wall gas fire. They removed the old log burner type gas fire, installed the new and commissioned. They arrived and completed the job at the agreed dates and time. The installers were very friendly, professional and considerate. They maintained social distancing and wore masks in this Covid pandemic. Very pleased with their work, met all their promises as regards price and dates for install. I highly recommend Centreline Fires.

pay as you go

the service and assistance i received was excellent no hestation in recommending this company i was dealt with effeciently and in a friendly manner thans andrew millar

Impressive service

In a time when it seems increasingly difficult to get suppliers to quote for work and then even harder to do the work, Centreline are a beacon of excellent service. Every step of the way they responded rapidly, from initial call to installation of the log-burner was 4 days. By the time I finally received a reply from a competitor who I had contacted a few days before them, Centreline had already completed the job. You sometimes worry that when a service is notably cheaper than other competitors that you’ll get cowboys, but there’s no need to worry here. You get a quality product, efficient and not just courteous, but charming, service from the whole team. I live in Chester, don’t let the Wirral keep this marvellous secret to themselves! I’m kicking myself for not having used them earlier.

Excellent professional service throughout from Graham. Despite the closure of the showroom, due to lockdown, he was extremely helpful and made every effort for me to be able to chose the right fire. Andy and his fitting team did a fantastic job. I would highly recommend!

Superb

Brilliant service from first recommendations of fires and surrounds to fitting, Graham/Kevin kept me informed throughout the progress of when the fire and surround will be delivered and fitted. The fitters ,Andy and Dava arrived and were true professionals, from sheeting everything to neat workmanship and highly professional in fitting the fire, explaining to me how to use the log burner/solid fuel fire to its full efficiency. Well done, thoroughly recommend Centreline to all my friends and any one looking to have one fitted

Top Service!!

Centerline say what they are going to do and do it to the letter. Cheapest quote I had yet there was no compromise on product or service. Graeme completed the initial qoute and kept me updated all the way untill completion. Fitters turned up on time and it was clear they took pride in what they were doing. They cleaned up afterwards and explained how to use my multifuel stove. Centerline are second to none and I would recommend them unconditionally.

Bill Rowlands

Good range of products and great service.

Ciaran Rooney

Great service start to finish, highly recommend. Thanks, Kev and everyone else.

Gavin Nethercott

After the second time of the team installing our fire, I couldn’t go anywhere else. Clean tidy and fitting team were excellent. 5 stars from us.

Charlotte Teague

Went in to look for a fire but came out with a new bathroom. Kevin was great with the cad design so we could see what it looked like before we ordered. Can’t recommend them enough and our Italian bathroom is fabulous.

Carly Howell

I can’t recommend Kev and his team enough. There knowledge, friendliness and service was excellent. Everything was dealt with professionally and attentively from start to finish. My fire looks amazing.

Ann Greenham

Brilliant service from start to finish. Friendly, polite, professional. Will be recommending to everyone. Thanks again.

Ashleigh

We’re made up with our log burner style gas fire. Highly recommend.

Netty Lynch

Friendly and helpful staff, lovely displays.

Alan Jones

When we recently came to replace an old gas fire we were surprised to find it was an odd size and we were initially unable to find a replacement. Other suppliers had failed to respond with anything which would fit but Centreline stepped up and provided us with a bespoke unit for little extra expense. Graham from Centreline was extremely helpful in helping us to meet our requirements.

Richie Southern

An enjoyable and simple experience dealing with Kevin and the team at Centreline. Fantastic showroom and knowledge to go with it explaining each and every product available. Service from choosing the right fire to installing to handover was so smooth, I’d highly recommend to friends, family and business clients.

Alison Owens

Absolutely fantastic service from visiting the showroom, home visit measuring up and the completion of my log/coal burner being fitted. The guys were brilliant and nothing was too much trouble (very organised, clean and tidy) they very kindly even dropped the fire and surround I had taken out off at my daughters in their van. I live in a basement apartment (big old house) and a cherry picker was needed to access the chimney stack for the flue, again no issue. Thank you so much my fire it looks amazing and I can’t wait for cosy warm nights in front of it.

Lesley Chippington

How lovely to find somewhere that supplies just what you need, no-hassle, ordered and fitted in a week, Andy fitted so professionally and no mess. Definitely recommend Centreline.

Ian Ijewsky

Just had an Asenssio Electric Fire Fitted, a fast and efficient service and excellent customer care.

William Robinson

Rob Williams

Recently bought a fire and bathroom from Centreline and so glad I did. They encountered a few problems with fitting my gas fire due to an issue with my chimney but Kev and Graham couldn’t have been more helpful in replacing it with an electric one. It looks incredible and if you need a fire or bathroom fitted, I wouldn’t go anywhere else. Even the showroom is great and you are left to browse at your leisure with Kev and the team always on hand to help.

Paul Howell

Tracy Collins

Just had a fire fitted brilliant service Graham and Andy who fitted the fire were great nothing to much trouble great job and looks fantastic well pleased Tracy and Steve.

Jennifer McNab

FANTASTIC SERVICE. Purchased two fires from these guys and the service was amazing – so professional and nothing too much trouble. I would definitely recommend them!

Craig Kelly

Kate Mitchell

Really friendly and professional service. Went above and beyond expectation. Would definitely recommend.

Karen Taylor

Absolutely love my log burner. The old fireplace was ripped out, chimney cleaned etc and then new log burner fitted all in just over half a day. Highly recommend.

Karlin Fleckner

Highly recommended, Fantastic customer service. They insist on going the extra mile to make sure you get what you are looking for, and complete the job to the highest of standards without any stress nor bother!

Jim Lynchehaun

It’s easy to take it for granted when you get first-class service from a local business, but Kev went the extra mile over and above what you might expect from any company. Extremely pleased with the supply, fitting and overall great service offered by Centreline Fires and Bathrooms. You won’t be disappointed using Centreline, why not start with a visit to their well-laid-out showroom in Wallasey?

Amanda Maxwell

Superb customer service from Graham and the fitters Dave and Lewis, knowledgeable team and efficient. 10/10 Highly recommend them. Lovely to deal with, nothing was too much trouble.

Amanda Robinson

Excellent service, good quality bathroom excellent value, nothing too much trouble for these guys from start to finish. Highly recommend this place. Can’t wait to go back to choose my new fire.

Peter Royce

My fire stopped working they sent an engineer out to me, sorted in 5 minutes, he was brilliant nice and warm now

Meg Pleavin

Thank you so much for the beautiful fire fitted last week. Walked in unsure of what I needed but I was immediately advised in the right direction by Graham. The lads who fitted the fire were great and I would recommend this company no problem at all.

Gaynor Williamson

Really pleased with the excellent service that I received from Centreline from Graham in sales down to the installation with Andy and crew. Nothing was too much trouble, clean workers excellent finish and absolutely love my new fires. Would highly recommend them

Paul Youd

A big thank you to the team at Centerline. The showroom has an excellent selection of fires and Kevin was very knowledgeable about the type of fire we should get. Our order was processed quickly and the team who fitted the fire did it quickly and efficiently. They were good at explaining how to operate the fire, nothing was too much trouble. The fire was fitted during ‘lockdown’ and we had no concerns regarding the safety procedures while in our home.

Jackie Ryan

Just had my new fire delivered and fitted from start to finish a first-class service. So helpful the fire I wanted had to be adjusted to fit which they did at no extra cost absolutely thrilled would recommend you visit these guys before making any decisions.

Joanna Webster

Absolutely delighted with our new fire and the service we received from Centreline Fires & Bathrooms. They were so helpful (even with Covid restrictions) fitted our fire very soon after ordering. I would totally recommend. The fitter was brilliant – covered the whole room with sheets and cleaned up all the mess after fitting our fire. Accensio fire was the one we purchased and we couldn’t be happier with its warmth and look!

Carole Dean

Did not realise that this showroom was so local to me until researching where to buy new fire. On entering there were covid measures in place. Chose fire we wanted. Good showroom good selection of fires. Graham served us had all information we needed, and fire can be fitted within 3 days. Got my new fire any issues I know will be dealt with.

Ronnie Lee

Fantastic service and fitting.Would highly recommend, so happy with our fire.A great local business.

Janet Whiting

Graham came out to help us sort a fire out very friendly service nothing was too much trouble within a few days our new fire is in. Nice young man fitted it very clean worker. Would recommend 100% service.

Ben Harrison

Absolutely love our new fireplace – fitted in August. Great service provided by Kev and Graham and Paul did a fantastic job building the feature wall. Highly recommended. Thanks again.

Debi Fleetwood

Fantastic service and fitting from showroom to end result. We love our fire and are so glad we were given the time to look at different options etc without feeling rushed. Would use again without hesitation and have already recommended to others. Professional and reliable with good prices.

Ian Maloney

Excellent service from start to finish, the price was value for money. The fitters were very helpful when they found complications during fitting they offered the solutions and provided a first-class service. I would definitely recommend.

Susan Brassey

So pleased we got in touch with Centreline recently as we needed a new gas fire. From the moment we went to the showroom and met Graham and Phil the service has been excellent. The fire packing up so suddenly on us was a shock and Graham went out of his way to help. He came to the house within the hour of us leaving the showroom to see what could be done and took measurements etc. The fire was ordered and fitted within two weeks and Eddie Meadows who fitted it is a great gas fitter and friendly, tidy and helpful. We asked Eddie to service our second gas fire in our main living room, which he came to do on 17th Dec. Unfortunately it was deemed dangerous and not fit to re-connect. Could have blown us up apparently. Our fault as it had not been serviced since we bought it years ago. So again, the service from Eddie and Graham was outstanding. Eddie contacted Graham to see if he had a fire that would be suitable for us in stock and thank goodness Centreline had one in. The same day we went back to showroom bought and picked up the fire and Eddie managed to fit us in to connect it the next day. I was quite upset when we realised we would have to get a second new fire and did not think it would be connected in time for Christmas. As it was our main room fire we are so pleased they sorted it for us. Anyone thinking of new fires or bathrooms should get in touch with Centreline, they will look after you. Thanks so much all of you.

Richard Norbury

Great customer service. Really tidy, quick and efficient and nothing was too much trouble. First-class would definitely recommend.

Peter Hale

I found the service from Centreline to be of top quality and performance. The price for me was right and the results of the workmanship very good. So I decided since “every pound is a hostage” note this Graham, that I would get another installation which was equally as good. So thank you for your service and good humour and your pleasant workforce.

Janet Hewson

I would highly recommend centreline fires, the whole team involved have been very helpful all the way through the process. They stored my fire while I was going through a house sale, the date of fitting changed several times however they dealt with the date changes very professionally, which I was very grateful for. The fitters covered the whole area while working and clean up after themselves. They have done an excellent job. I’m delighted with my new fire. Thank you

Catherine McGarry

Centrelines customer services from concept to completion was smooth, Graham and his staff could not have been more helpful. I have had multifuel fitted to the lounge, the operative was clean and tidy and took all the rubbish away. A very friendly service. Definitely exceeded my expectations. Highly recommended

Leigh Cleary

Absolutely over the moon with our fireplaces! The log burners are stunning. The entire process from start to finish was second to none. I would highly recommend this company. The care we received from enquiry to completion was fantastic. Thank you for making our house a home!

Sue Leech

Bought from and had an electric fire fitted by Centreline Fires and Bathrooms. They were excellent. Unfortunately, the fire was delayed by the supplier but I was regularly kept up to date by Graham, who provided excellent customer service. Would have no hesitation in recommending them.

Debbie Kennedy

In the midst of the pandemic, the team provided an excellent service, really timely & so helpful. The fireplace was fitted with great workmanship and met the brief. Very happy to recommend to others.

Megan Christie

Mark Barratt

Had a multi-fuel stove supplied and fitted by these guys last week. The sales and fitting advice was great and on the day of fitting the guys worked really hard to install in the day. Not an easy job as fitting around a custom-built fireplace so not standard. The level of work is of a high standard and they kept the mess to a minimum taking away all of the rubble and waste with them. If you’re looking for a stove then I would recommend them.