Reviews from Centreline Logo

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    Mike

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    Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

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    Angela and Rick Johnsonn

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    We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

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    Centreline User

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    I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

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    Gas log burner and Little Alan

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    Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

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    Ken

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    Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

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    Carys banner

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    Im absolutely in love with what they have done for my living room best company we live in Wrexham and still went to the Wirral because Graham and the lads that come to do the fire were amazing graham explained everything to me so well i understood everything I nearly burst into tears because the fire just looks fantastic thank you so much for a job amazingly done so well worth every bit of money amazing xx

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    Matty Rathe

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    So happy with our media wall from centreline fires. The staff there are brilliant , from Graham at the showroom to the lads who built and fitted the media wall plus the plasterer. Professional outfit reliable and friendly couldn’t recommended more . Brilliant .

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    Centreline User

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    We are thrilled with our media wall, the boys were amazing and so clean and tidy

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    Jo

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    Andy and the lads did absolutely fantastic job of fitting media wall and log burner.Turned up early started straight on job. Told me all about the job they were doing. Kept me informed throughout the day of how the job was going. Finished result fantastic, every where was cleaned up, even got the hose outside, polite lads and worked non stop. Would definitely recommend to anyone wanting log burner , with or without media wall. Big shout out to salesman Graham as well, who helped me with information in picking the right fire plus everything else needed for this job. Thanks everyone. Jo.

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    Neil Whittingham

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    Absolutely brilliant service from start to finish. Over the moon with the installation of my new fireplace, highly recommend.

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    Angela

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    So happy with my log burner from Centreline fires. Customer service from start to finish was spot on. The one and only Graham in the showroom really helped with my decision and so glad he of his support, he knew exactly what would be best fir my needs to the lovely Mike and Jay who came to fit and done a brilliant job am so happy with the result looks fab thank you Graham, Mike, Jay and Centreline Fires very happy would definitely recommend

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    Caroline

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    From visiting the showroom to my log burner being fitted I couldn’t fault the service I received. All staff were helpful, polite and knowledgable. The fitters were clean and efficient, also very patient in explaining how use my first log burner!

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    Mark B

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    I can't compliment the team highly enough. From the beginning, in the showroom, to the end, in out house. Great service from knowledgeable team, and the installation was done with minimal mess (which is amazing considering what is involved). Now got an amazing focal point for our sitting room, who needs a tv when you have such a beautiful burner.

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    Wendy

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    We had a slight problem with our fire, went to showroom asked for advice ,which the lovely staff sorted it on the phone and a gentleman came out next day and fixed our fire ,cliff and I would highly recommend centreline for fires and after service.

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    Margi

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    So pleased to have our log burner installed. It looks great and is warming the room well. We were well advised initially in the showroom, the fitters were great and the aftercare has been spot on. Would recommend.

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    Loughe

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    What a brilliant firm. So much help & advice offered when choosing our electric fire. Very efficient service all round and an exceptional, meticulous fitter whom you wouldn't have known had been in the house.

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    Centreline User

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    From the minute we walked into the showroom , we were given advice and talked through the stove package and the options that were available . There was no pressure or hard sell . The day of the installation was an awful day ‘weatherise ‘ but the two guys just got on with the job even though they got soaking wet going in and out to the van . They had problems with our fire and badly installed very old back boiler , but overcame the problem and got on with the job . We had already covered our furniture with dust sheets but they came with lots more and covered over them too . I’d be lying if I said there was no mess but they did everything possible to keep it to an absolute minimum., cleaning up as they went along. I wouldn’t hesitate to recommend Centreline for the purchase and installing your fire . L.Roberts

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    Pru

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    Excellent service from start to finish. Mike and Jay who fitted the wood burner were amazing. The finish is impeccable and they tidied up as if they’d never came! Took their time at the end talking me through care and maintenance of the burner and how to get the best out of it. 100% would recommend centreline fires to anyone. Absolutely love it!

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    Log Burner

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    Love my new log burner, all the team are brilliant, from when you walk into the showroom, all very knowledgeable and very helpful from start to finish, fitters very professional when fitting my Log Burner, giving me lots of tips and aftercare advice. Will be recommending to family and friends definitely.

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    Centreline User

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    From the showroom to install great service. The fitters worked constantly from arrival, no mess no hassle I have already recommended them to several of my own customers. The difference in quotes from another company we’re miles apart for the same job. Excellent

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    Centreline User

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    What a difference a day makes, we have just had our media centre, fire and shelving unit installed. This has made such a great addition to our room. Great workmanship, friendly and knowledgeable team and very accommodating. We gave them our design and they followed this to the letter with a small alternative suggestion to improve our original design. Thank you Centreline Fires.

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    Centreline User

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    Just spoken to a very nice gentleman over the phone who talked me through how to fix my fire. Fantastic service and would fully recommend buying your fire from here.

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    Centreline User

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    Excellent service from start to finish , all fitted in one day quick and efficient , we know friends who had one fitted with another company took 3 days and was more expensive. keep up the good work regards

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    Phil Edney

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    Great service from the guys in the showroom to the fitters who carried out the installation. This is the second gas fire we’ve had fitted from Centreline and it’s a job well done as we see it. Much better value for money than some of the other companies in this area. Have recommended Centreline to friends and family

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    Mel

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    Fantastic service from the minute we walked in the show room staff are amazing love our new log stove

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    Centreline User

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    I was looking for a gas fire to enhance my decor, with a modern chic feel and also with an excellent thermal effect. I found this at Centreline! From first contact the service was to the point, delivered with sincerity and a personal touch. The correspondence through out, the happy, clean, and the meticulous service from the fitting team was unequivocally top draw. I cannot enthuse enough about the full package delivered.

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    Mike

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    Excellent service from start to finish. Centreline didn’t have exactly what we wanted on show however they were more than happy to accommodate our requests to ensure we got the fireplace and mantel that we wanted. All questions were answered by a company with excellent knowledge of their products and the process post order. Order placed and fitted within 17 days. Great care was taken during the fit to ensure everything was as we wanted including protection of furniture and hiding of wiring as well as removal of old fire and mantel. Highly recommended.

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    Paul

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    Absolutely first class from start in the showroom to the finished product at home. Thankyou all

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    Lee & Sam

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    From beginning to the end I can not fault Centreline fires. The show room is lovely and inviting, Graham and Chris are so welcoming. When it came to the day to fit the fire Mike and Jay that came were brilliant, professional and really nice lads. They gave us all the guidance and information we needed. If we could give 10 out of 5 we would. Don’t go anywhere else!! Thank you!!

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    Sarah H

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    Love my new log burner! The team were brilliant from start to finish, very knowledgeable and helpful! Very professional when fitting my burner and lots of aftercare advice given! Would recommend to anyone!

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    Centreline User

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    Very professional from start to finish I would recommend them to anyone , very clean and tidy you wouldn’t no they were here. The quality is first class

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    Log burner

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    I spent quite a lot of time visiting different companies looking at log burners. The prices for the fire and fitting ranged from not bad to ridiculous. I eventually called at Centre line Fires in Wallasey and I was very impressed with the range of fires on offer. Subsequently ,I have had a Arundel log burner fitted by Andy and his team yesterday. I have to say they came on time. Completed the job cleanly and efficiently. I was most impressed how each member of the team just got on with the job at hand. They are a credit to the company. I would not hesitate recommend them to anyone looking to have a fire fitted. I'm extremely happy with the work completed and look forward to using the fire. Many thanks.

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    Electric hole in the wall fire

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    Definitely 5*the service and workmanship are amazing exactly what we wanted, cant thank centreline fires enough, will definitely be recommending you to all our friends

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    The holmes

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    THE POSITIVES AND NEGATIVE OF CENTRELINE FIRES POSITIVES We bought our fire after much researching other companies, from us walking through their door The team were amazing explaining all about the different fires and the way they all worked. We were not rushed and certainly not pressured into buying in fact I’m embarrassed to say we went 4 times just to make sure we were choosing the right fire . We decided to have the company todo the complete job from buying the fire, having a media wall built and all the plastering. They arrived and were so professional with their work the plastering was perfect, and cleaned up everything and also took the rubbish away . What a great bunch guys . NEGATIVE Absolutely nothing !!!! And trust me I am fussy couldn’t recommend them high enough Thankyou centreline fires x

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    Paula

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    We got a log burner from centreline, made up with the log burner and the installation. Excellent service

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    Linda Robbo

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    Just had my log burning stove fitted. Guys were great, respectful, polite and once they completed the job cleaned up. I did not expect them to finish the installation so quickly. I would certainly recommend Centerline fires.

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    Helen

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    Purchase and installation of new marble fireplace and British Fire with Real Logs. Excellent service from start to finish. Would highly recommend this company.

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    Kate

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    Absolutely brilliant service from start to finish. The show room is lovely, Graham and all the staff were really helpful but not at all pushy. The team who fitted the fire and media wall over 2 days were very professional and made sure everything was tidy and in working order before they left on the first day. They returned the next day to finish off and again they left everything tidy and made sure I was happy before they left. Couldn’t have asked for a better service - would highly recommend this company. Many thanks to the team

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    Tom

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    Getting our fire fitted as a heat wave starts was not what we planned. Great service from salesmen to the lads fitting the fire they explained everything as they fitted the fire and very helpful, fire looks cool only downside is I now have to decorate. I Would definitely recommend these if you are thinking of getting a new fire.

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    Carolg

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    Very impressed from start to finish with the service received. Everyone delivered on time, great communication and speed of service. Very skilled workmen from installation, plasterer and electrician. Highly recommend.

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    Wood stove

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    Excellent and painless service from start to finish, advised well in the store, kept up to date all the way through, the team that fitted our fire were fantastic, and nothing was too much trouble at all. I would highly recommend this family-run business.

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    Centreline User

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    Fabulous!!! The word we would use to describe Centreline from start to finish!! Graham was so professional, knowledgeable and helpful when we entered the showroom and throughout the whole process. Kevin and Caroline also were, they went out of their way to ensure we were aware of the technical details, the right product for our needs and the timescale. Our old gas fire, fire surround and hearth had to be removed and we needed to keep our wooden flooring which had been laid up to and around the hearth. Keith, our fitter, so professional and hard working, (ably assisted by Mikey) did an absolutely AMAZING job, there was no damage whatsoever to the remaining wooden flooring as well as doing all the hard work necessary for the new electric log fire to be installed on the wall, along with floating shelves - all in one day - thank you and for your care, attention to detail and professionalism Keith, It looks wonderful!! We can’t praise Centreline highly enough, absolutely first class in every way.

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    Sue Mct

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    I have just had a media wall completed. The service right through fitting plastering and electrics was fantastic. The contractors were professional and did an excellent job. We are thrilled I cant recommend Centreline highly enough. Great service great team thank you.

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    Keith W

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    Excellent service.. lads doing installation did great job, minimum fuss.. highly recommend !!

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    Phoebe Wright

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    I visited Centreline Fires a few weeks ago with a vague idea of what I wanted. Within 10 minutes I had a clear idea of what my options were and the packages available made my decision really easy. I ordered that day and the fire was fitted yesterday. The staff have been incredibly helpful from start to finish and explained everything in detail. I never felt patronised but not out of my depth either. I wasn’t home when the fire was fitted so Keith even came back in the evening to show my how it worked. Could not fault these people - highly recommended. Thank you so much for transforming my room.

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    Hole in the wall deluxe electric logs fire

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    Very pleased with the excellent customer service from CenterLine Fires. The whole experience from beginning to end was very professional. I would highly recommend the company. On a final note the fire has fulFilled all my expectations.

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    Alan C

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    Needed a new Electric fire for my Mum. Her old gas one was faulty and becoming unsafe. Found a nice Electric one in Centreline - Graham was really helpful in checking that it would fit etc. He called me within a few hours of the order to say he had one in stock and that it could be fitted the next day. The fitters were excellent - efficient, clean and friendly. Mum is delighted with her new fire and that it was all sorted so quickly. Thanks Centreline!

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    Jo

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    I can’t rate this company high enough. The service is second to none. From popping into the showroom the service has been fantastic, nothing is too much trouble very knowledgeable and extremely quick from ordering to fitting. We have a 1936 house and nothing ever goes right when we get anything done. But the professionalism of the 2 fitters when they came across a hitch was refreshing to say the least. Once the hitch was sorted they carried out the installation of the log burner. Tidied up as they went along and took everything away with them at the end. Fabulous plaster work finish too. I couldn’t thank them enough. So very happy with the look and the burner is amazing - no more chilly days with worrying over heating bills. Thank you all at centreline.

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    S Smart

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    Very professional service for both the sales and fitting. Proper care was taken by the fitters during and after fitting and left the area very clean and well plastered, ready for decorating. Would definitely recommend this company. A seamless service.

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    Jean

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    After several visits and changes of mind on our part Centreline couldn’t have been more helpful or patient. Finally got the electric fire installed to replace an old gas one. Fitters did a brilliant job, would recommend them to anyone. From start to finish Centreline have been excellent. Thank you

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    William

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    Very pleased with the work carried out today by the fitters. They installed our electric fire in double quick time and left the room neat and tidy.I would recommend Centreline every time!

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    Mark

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    considering a log burner installing, I would not be able to recommend this company enough . very clean installation also built new fire place all in the same day. lots of designs' to choose. Graham was very good in helping us choosing design. I would 100% recommend this company to install any type of fire

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    Mrs B

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    Spot on - friendly and helpful. The job was done in great time, my multifuel stove adds a warm focal point. Mike and James were a good team, they gave me lots of good advice and worked well and efficiently. Would happily use them again. Thank you Centreline job well done, and another happy customer.

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    Glynis

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    Had living flame fire, grate & chimney breast removed & replaced with balanced flu, & new grate. Snag. the wall needed plastering, roof needed repairing, (Bungalow) and it was a bigger job than anticipated. Outstanding customer service from Graham in the showroom, great communication later, and the lads, Andy, Adam and Lewis did a fantastic job on installation. Well mannered, efficient and spotless workers. Highly impressed and would happily and confidently recommend Centreline Fires to anyone. Well done lads. I'm very happy.

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    Jane

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    I cannot praise this Company enough. They are a team of professionals who really care about the service they give you. They did a wonderful job on my log effect gas fire. The after care is excellent too. Can’t thank them enough.

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    Jane

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    I cannot recommend this Company highly enough. Absolute Gentlemen and Professionals. They did a great job installing my log effect gas fire 16 months ago and I have had no problems with this until today. Their Fitter Andy came around and changed the battery for me and would not take a payment. Fantastic service that is rare in this day and age. Can’t thank them enough.

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    susan

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    Had a log burner stove fitted yesterday the young men that fitted it were really nice and have done a brilliant job and tidied up all the mess that comes with a big job. I would highly recommend them.

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    Mrs Rose Riding

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    Thank you for your 1st class service from beginning to end . Our new fire is perfect . Thanks

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    Steven

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    Great company to work with. Ordering from folks is really simple, we knew what we wanted and they had the exact fireplace and surround available. Fitters came to site and removed the original fireplace, and replaced it with no issues whatsoever, at least on our part. Took away the original fireplace and cleaned up. Would certainly, if we needed another fireplace, have no problem talking with CentreLine Fires again. Absolutely 5 stars

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    Centreline User

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    Great service from the team, assisting us with our current arrangements (hearth etc) to try and keep them, and install a wood burner, within regs etc, wonderful friendly service , and excellent product at the end, we're thrilled with our stove, it's so efficient, thank you all!

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    Donna

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    I had my media wall and fire fitted last week , and I can honestly say from start to finish I received a excellent service , very knowledgeable about the different fires what was on offer , I cannot thank these guys enough my media wall looks absolutely fantastic the fire is amazing looks so cosy , I would recommend this company arrived wen they say the word cleaned up after so pleased , thank you all at centreline

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    john

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    We set the team a little challenge , can you fit a media wall in a conservatory???. Welll they did and what and excellent job they have done. The fitting team are brilliant and have done an amazing job , i would recommend centreline to anyone as their work is of the highest quality. John

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    Alan

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    Recently had a log burner installed, Very pleased , the two lads who installed it were very professional , from start to finish gave a first rate service , really happy with it , would 100% recommend this company to install any type of fire

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    Dennis

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    Very good range of fires and surrounds. Great staff, knowledgeable and helped us make our choice. The fire was fitted expertly. The fitters were very professional and carried out a good clean job. Really deserve the five star rating, thank you Centreline, truly pleased with the fire

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    Ann

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    Multi fuel burner installed yesterday. Great guys who worked hard and very polite. Cleaned up and took all rubbish away. Great service and would highly recommend this company.

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    Pauline

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    Delighted with the service we received from Centreline Fires. The fitters arrived punctually, were very professional, methodical and thorough and if it wasn’t for the new stove, you would never know they had ever been here. We wouldn't hesitate to recommend this company.

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    Ian

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    Having a log burner in our lounge makes a lovely feature especially on those dark winter nights. The showroom colleagues were very helpful in helping us find the right fire for us. The installation team were second to none, polite, grafters, cleaning as they installed to ensure a first class installation. Look no further than this company, great job done by really nice people.

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    pauline

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    Excellent service from start to finish, friendly and very helpful.

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    Miles chettle

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    Covid caused some delays but no fault of centreline fires , it was worth the wait ,we now have a beautiful functional fire many thanks to Kevin, Graham and their team, a particular mention to Andy the gas fitter who installed our fire, I would recommend Centreline Fires 100% for a clean professional job.

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    Piers

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    To all who are considering a log burner installing, I would not be able to recommend this company more. They kept to their promises punctual with and was consulted in every stage before the installation. Whilst in my house the installers were polite and grafters and you can tell they are experts in their field. And the final picture was just as I hoped and the aftercare has been outstanding. It was like they had found the original fireplace and it looks like it has always been there. Well worth the price and it comes through with the experience.

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    Meggy

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    Second time ive used this company fantastic service definitely recommend

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    Clive Carter

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    We have had three gas fires from Centreline over the past few years and the service has always been excellent. Graham was able to bring all of our details up on the system and as we knew exactly what we wanted, it was ordered within ten minuets and as the gas fitter was available later that afternoon the fire was fitted the same day. Fantastic service and a neat clean job.

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    Garry

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    We would highly recommend Centreline Fires. There are plenty of fires to look at in the smart showroom and Kev was very helpful and informative in helping us decide which one to go for. We chose Centreline out of three companies that we had visited. The fitters, Andy and Lewis, were very friendly and professional and they fitted the fire very efficiently, clearing up well before they left. Overall, we are very satisfied with both the fire and the service.

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    Centreline User

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    Fantastic service from these guys. They couldn’t help me enough. Very happy customer :)

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    Teresa

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    Great service. All the lads worked really hard. Very helpful and friendly. Beautiful work. Very clean and took away their rubbish. Highly recommend.

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    Alan

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    Excellent customer service and installation.

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    Julie McW

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    I have been trying to buy a new gas fire for some time and so feel I am equipped to comment on great service because I have definitely experienced very poor service. This service was from well known local firms including one from whom I had bought a fire and surround some yeas ago. Graham and Andy were great - returning calls and arriving when they said they would, two things that seemed beyond the capability of others. I am very pleased with a new remote controlled fire that will meet my particular needs.

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    Mike

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    From the first visit to my home by Graham to the installation by Andy and Ben, and the communication throughout, we have been delighted with the excellent service provided by Centreline fires. We chose to have a gas supply to our lounge and a Chesneys gas stove. The routing of the gas pipes was done with care and is very neat. The immediacy of a gas fire to replace our old log burner has made a big difference to our comfort. I never thought that a gas supply could be as easily provided. We are so glad that we chose Centreline and would recommend to anyone thinking of doing the same.

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    The Askham

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    Great service from Graham and the team, very helpful and friendly, made sure we where picked just what we needed, made up with the end result plus the fitters Andy and his mate where great,all fitted in a couple of hours ,very clean and no mess,highly recommend central fires,dont go anywhere else, five stars all round, ten stars if allowed.

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    Jackie

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    We recently had a new fire fitted by Centreline Fires. Their products are great and they give really good service. Here when they said they would be and they completed a really clean, professional job. We would highly recommend them.

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    GE

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    Very pleased with our gas coal fire which is just what we wanted to make the most of an original 1930’s fireplace. Many thanks to Graham for advice on what would fit an old fireplace and to the installation team on a nice clean job.

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    Rob

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    Centreline came and fitted our hole in the wall gas fire. They removed the old log burner type gas fire, installed the new and commissioned. They arrived and completed the job at the agreed dates and time. The installers were very friendly, professional and considerate. They maintained social distancing and wore masks in this Covid pandemic. Very pleased with their work, met all their promises as regards price and dates for install. I highly recommend Centreline Fires.

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    Centreline User

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    the service and assistance i received was excellent no hestation in recommending this company i was dealt with effeciently and in a friendly manner thans andrew millar

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    Liz D

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    In a time when it seems increasingly difficult to get suppliers to quote for work and then even harder to do the work, Centreline are a beacon of excellent service. Every step of the way they responded rapidly, from initial call to installation of the log-burner was 4 days. By the time I finally received a reply from a competitor who I had contacted a few days before them, Centreline had already completed the job. You sometimes worry that when a service is notably cheaper than other competitors that you'll get cowboys, but there's no need to worry here. You get a quality product, efficient and not just courteous, but charming, service from the whole team. I live in Chester, don't let the Wirral keep this marvellous secret to themselves! I'm kicking myself for not having used them earlier.

    J

    Jo Robinson

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Excellent professional service throughout from Graham. Despite the closure of the showroom, due to lockdown, he was extremely helpful and made every effort for me to be able to chose the right fire. Andy and his fitting team did a fantastic job. I would highly recommend!

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    elaine

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Brilliant service from first recommendations of fires and surrounds to fitting, Graham/Kevin kept me informed throughout the progress of when the fire and surround will be delivered and fitted. The fitters ,Andy and Dava arrived and were true professionals, from sheeting everything to neat workmanship and highly professional in fitting the fire, explaining to me how to use the log burner/solid fuel fire to its full efficiency. Well done, thoroughly recommend Centreline to all my friends and any one looking to have one fitted

    S

    Stephen Heath

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Centerline say what they are going to do and do it to the letter. Cheapest quote I had yet there was no compromise on product or service. Graeme completed the initial qoute and kept me updated all the way untill completion. Fitters turned up on time and it was clear they took pride in what they were doing. They cleaned up afterwards and explained how to use my multifuel stove. Centerline are second to none and I would recommend them unconditionally.

    B

    Bill Rowlands

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Good range of products and great service.

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    Ciaran Rooney

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Great service start to finish, highly recommend. Thanks, Kev and everyone else.

    G

    Gavin Nethercott

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    After the second time of the team installing our fire, I couldn’t go anywhere else. Clean tidy and fitting team were excellent. 5 stars from us.

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    Charlotte Teague

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Went in to look for a fire but came out with a new bathroom. Kevin was great with the cad design so we could see what it looked like before we ordered. Can't recommend them enough and our Italian bathroom is fabulous.

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    Carly Howell

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    I can't recommend Kev and his team enough. There knowledge, friendliness and service was excellent. Everything was dealt with professionally and attentively from start to finish. My fire looks amazing.

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    Ann Greenham

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Brilliant service from start to finish. Friendly, polite, professional. Will be recommending to everyone. Thanks again.

    A

    Ashleigh

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    We're made up with our log burner style gas fire. Highly recommend.

    N

    Netty Lynch

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Friendly and helpful staff, lovely displays.

    A

    Alan Jones

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    When we recently came to replace an old gas fire we were surprised to find it was an odd size and we were initially unable to find a replacement. Other suppliers had failed to respond with anything which would fit but Centreline stepped up and provided us with a bespoke unit for little extra expense. Graham from Centreline was extremely helpful in helping us to meet our requirements.

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    Richie Southern

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    An enjoyable and simple experience dealing with Kevin and the team at Centreline. Fantastic showroom and knowledge to go with it explaining each and every product available. Service from choosing the right fire to installing to handover was so smooth, I’d highly recommend to friends, family and business clients.

    A

    Alison Owens

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Absolutely fantastic service from visiting the showroom, home visit measuring up and the completion of my log/coal burner being fitted. The guys were brilliant and nothing was too much trouble (very organised, clean and tidy) they very kindly even dropped the fire and surround I had taken out off at my daughters in their van. I live in a basement apartment (big old house) and a cherry picker was needed to access the chimney stack for the flue, again no issue. Thank you so much my fire it looks amazing and I can't wait for cosy warm nights in front of it.

    L

    Lesley Chippington

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    How lovely to find somewhere that supplies just what you need, no-hassle, ordered and fitted in a week, Andy fitted so professionally and no mess. Definitely recommend Centreline.

    I

    Ian Ijewsky

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Just had an Asenssio Electric Fire Fitted, a fast and efficient service and excellent customer care.

    R

    Rob Williams

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Recently bought a fire and bathroom from Centreline and so glad I did. They encountered a few problems with fitting my gas fire due to an issue with my chimney but Kev and Graham couldn't have been more helpful in replacing it with an electric one. It looks incredible and if you need a fire or bathroom fitted, I wouldn't go anywhere else. Even the showroom is great and you are left to browse at your leisure with Kev and the team always on hand to help.

    T

    Tracy Collins

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Just had a fire fitted brilliant service Graham and Andy who fitted the fire were great nothing to much trouble great job and looks fantastic well pleased Tracy and Steve.

    J

    Jennifer McNab

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    FANTASTIC SERVICE. Purchased two fires from these guys and the service was amazing - so professional and nothing too much trouble. I would definitely recommend them!

    K

    Kate Mitchell

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Really friendly and professional service. Went above and beyond expectation. Would definitely recommend.

  • K

    Karen Taylor

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Absolutely love my log burner. The old fireplace was ripped out, chimney cleaned etc and then new log burner fitted all in just over half a day. Highly recommend.

    K

    Karlin Fleckner

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Highly recommended, Fantastic customer service. They insist on going the extra mile to make sure you get what you are looking for, and complete the job to the highest of standards without any stress nor bother!

    J

    Jim Lynchehaun

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    It's easy to take it for granted when you get first-class service from a local business, but Kev went the extra mile over and above what you might expect from any company. Extremely pleased with the supply, fitting and overall great service offered by Centreline Fires and Bathrooms. You won't be disappointed using Centreline, why not start with a visit to their well-laid-out showroom in Wallasey?

    A

    Amanda Maxwell

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Superb customer service from Graham and the fitters Dave and Lewis, knowledgeable team and efficient. 10/10 Highly recommend them. Lovely to deal with, nothing was too much trouble.

    A

    Amanda Robinson

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Excellent service, good quality bathroom excellent value, nothing too much trouble for these guys from start to finish. Highly recommend this place. Can't wait to go back to choose my new fire.

    P

    Peter Royce

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    My fire stopped working they sent an engineer out to me, sorted in 5 minutes, he was brilliant nice and warm now

    M

    Meg Pleavin

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Thank you so much for the beautiful fire fitted last week. Walked in unsure of what I needed but I was immediately advised in the right direction by Graham. The lads who fitted the fire were great and I would recommend this company no problem at all.

    G

    Gaynor Williamson

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Really pleased with the excellent service that I received from Centreline from Graham in sales down to the installation with Andy and crew. Nothing was too much trouble, clean workers excellent finish and absolutely love my new fires. Would highly recommend them

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    Paul Youd

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    A big thank you to the team at Centerline. The showroom has an excellent selection of fires and Kevin was very knowledgeable about the type of fire we should get. Our order was processed quickly and the team who fitted the fire did it quickly and efficiently. They were good at explaining how to operate the fire, nothing was too much trouble. The fire was fitted during 'lockdown' and we had no concerns regarding the safety procedures while in our home.

    J

    Jackie Ryan

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Just had my new fire delivered and fitted from start to finish a first-class service. So helpful the fire I wanted had to be adjusted to fit which they did at no extra cost absolutely thrilled would recommend you visit these guys before making any decisions.

    J

    Joanna Webster

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Absolutely delighted with our new fire and the service we received from Centreline Fires & Bathrooms. They were so helpful (even with Covid restrictions) fitted our fire very soon after ordering. I would totally recommend. The fitter was brilliant - covered the whole room with sheets and cleaned up all the mess after fitting our fire. Accensio fire was the one we purchased and we couldn't be happier with its warmth and look!

    C

    Carole Dean

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Did not realise that this showroom was so local to me until researching where to buy new fire. On entering there were covid measures in place. Chose fire we wanted. Good showroom good selection of fires. Graham served us had all information we needed, and fire can be fitted within 3 days. Got my new fire any issues I know will be dealt with.

    R

    Ronnie Lee

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Fantastic service and fitting.Would highly recommend, so happy with our fire.A great local business.

    J

    Janet Whiting

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Graham came out to help us sort a fire out very friendly service nothing was too much trouble within a few days our new fire is in. Nice young man fitted it very clean worker. Would recommend 100% service.

    B

    Ben Harrison

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Absolutely love our new fireplace - fitted in August. Great service provided by Kev and Graham and Paul did a fantastic job building the feature wall. Highly recommended. Thanks again.

    D

    Debi Fleetwood

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Fantastic service and fitting from showroom to end result. We love our fire and are so glad we were given the time to look at different options etc without feeling rushed. Would use again without hesitation and have already recommended to others. Professional and reliable with good prices.

  • I

    Ian Maloney

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Excellent service from start to finish, the price was value for money. The fitters were very helpful when they found complications during fitting they offered the solutions and provided a first-class service. I would definitely recommend.

    S

    Susan Brassey

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    So pleased we got in touch with Centreline recently as we needed a new gas fire. From the moment we went to the showroom and met Graham and Phil the service has been excellent. The fire packing up so suddenly on us was a shock and Graham went out of his way to help. He came to the house within the hour of us leaving the showroom to see what could be done and took measurements etc. The fire was ordered and fitted within two weeks and Eddie Meadows who fitted it is a great gas fitter and friendly, tidy and helpful. We asked Eddie to service our second gas fire in our main living room, which he came to do on 17th Dec. Unfortunately it was deemed dangerous and not fit to re-connect. Could have blown us up apparently. Our fault as it had not been serviced since we bought it years ago. So again, the service from Eddie and Graham was outstanding. Eddie contacted Graham to see if he had a fire that would be suitable for us in stock and thank goodness Centreline had one in. The same day we went back to showroom bought and picked up the fire and Eddie managed to fit us in to connect it the next day. I was quite upset when we realised we would have to get a second new fire and did not think it would be connected in time for Christmas. As it was our main room fire we are so pleased they sorted it for us. Anyone thinking of new fires or bathrooms should get in touch with Centreline, they will look after you. Thanks so much all of you.

    R

    Richard Norbury

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Great customer service. Really tidy, quick and efficient and nothing was too much trouble. First-class would definitely recommend.

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    Peter Hale

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    I found the service from Centreline to be of top quality and performance. The price for me was right and the results of the workmanship very good. So I decided since "every pound is a hostage" note this Graham, that I would get another installation which was equally as good. So thank you for your service and good humour and your pleasant workforce.

    J

    Janet Hewson

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    I would highly recommend centreline fires, the whole team involved have been very helpful all the way through the process. They stored my fire while I was going through a house sale, the date of fitting changed several times however they dealt with the date changes very professionally, which I was very grateful for. The fitters covered the whole area while working and clean up after themselves. They have done an excellent job. I’m delighted with my new fire. Thank you

    C

    Catherine McGarry

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Centrelines customer services from concept to completion was smooth, Graham and his staff could not have been more helpful. I have had multifuel fitted to the lounge, the operative was clean and tidy and took all the rubbish away. A very friendly service. Definitely exceeded my expectations. Highly recommended

    L

    Leigh Cleary

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Absolutely over the moon with our fireplaces! The log burners are stunning. The entire process from start to finish was second to none. I would highly recommend this company. The care we received from enquiry to completion was fantastic. Thank you for making our house a home!

    S

    Sue Leech

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Bought from and had an electric fire fitted by Centreline Fires and Bathrooms. They were excellent. Unfortunately, the fire was delayed by the supplier but I was regularly kept up to date by Graham, who provided excellent customer service. Would have no hesitation in recommending them.

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    Debbie Kennedy

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    In the midst of the pandemic, the team provided an excellent service, really timely & so helpful. The fireplace was fitted with great workmanship and met the brief. Very happy to recommend to others.

    Mark Barratt's profile image

    Mark Barratt

    Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Had a multi-fuel stove supplied and fitted by these guys last week. The sales and fitting advice was great and on the day of fitting the guys worked really hard to install in the day. Not an easy job as fitting around a custom-built fireplace so not standard. The level of work is of a high standard and they kept the mess to a minimum taking away all of the rubble and waste with them. If you're looking for a stove then I would recommend them.

Reviews from Google Logo

  • Mark Chapman's profile image

    Mark Chapman

    Rating star Rating star Rating star Rating star Rating star Google Logo

    From start to finish, this was a brilliant decision to use Centreline for our new wood burner for our home. Chris was brilliant on the phone when I called up and he invited us down to have a look at the different options at his showroom. The showroom is really well presented, with lots of options so you can actually see the different types of log burners as they have a large range in house. Nigel helped us in the showroom, he was brilliant. Very nice helpful and knowledgeable. The showroom is great, because you have 5 or so options to select (a bit like a pick n mix) so you can upgrade and really get a sense of what you want. It's not confusing, it's really clever, easy and helpful. Nigel also came and did a site survey and explained the process to us. The guys came to fit the fire. They were early and ready to roll right away. The guys were brilliant, very polite and when there was a little issue (not their fault, just the house) the guys explained everything in full and kept me informed. They were very clean, and did their best to clean everything. The fire is brilliant and so was the experience. The guys were super fast, but great. I would highly recommend this company. They are very very good.

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    sian maddock's profile image

    sian maddock

    Rating star Rating star Rating star Rating star Rating star Google Logo

    We have just had a media wall and fire fitted by Centreline, and the end product is top class and amazing. Kevin and his team provided a highly professional and knowledgeable service from start to finish. The showroom is well laid out with plenty of choice, and on visiting the showroom, Kevin provided excellent advice on the options available. We decided to upgrade our media wall to include Venetian plastering, and it looks stunning. I highly recommend Centreline fires as the company for your new fire if you want a 5 star job done.

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    v m's profile image

    v m

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    Visited Centreline showroom which is very impressive. So much to choose from and all of a high standard. Staff were very helpful and friendly with nothing being too much trouble. Ordered media wall to be fitted which was completed to a high standard by a team who were very professional and friendly. Thanks to everyone for excellent service. Would highly recommend this Company.

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    Phoebe Wright's profile image

    Phoebe Wright

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    I visited Centreline Fires a few weeks ago with a vague idea of what I wanted. Within 10 minutes I had a clear idea of what my options were and I had placed my order. The packages available made my decision really easy. I ordered that day and the fire was fitted yesterday. The staff have been incredibly helpful from start to finish and explained everything in detail. I never patronised, even though I had no idea of what fuel the existing fire even was. I wasn’t home when the fire was fitted but Keith came back that evening to explain everything to me and show me how it worked. Would recommend to anyone looking tor a great, professional service. I can’t thank you enough for my beautiful fire.

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    Leanne TagueFriel's profile image

    Leanne TagueFriel

    Rating star Rating star Rating star Rating star Rating star Google Logo

    Great service, great staff, great price & by far the best quality fires to choose from ….10 out of 10…. Highly recommended… thanks so much guys…

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    loraine kennedy's profile image

    loraine kennedy

    Rating star Rating star Rating star Rating star Rating star Google Logo

    Brilliant service from start to finish. The sales person was extremely informative. The fitters were extremely professional and friendly, explaining in detail how to use our new multi fuel stove. I would highly recommend Centreline Fires to anyone who is considering purchasing a multi fuel stove.

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    Gail Trainor's profile image

    Gail Trainor

    Rating star Rating star Rating star Rating star Rating star Google Logo

    Graham and his team are amazing.We bought a wood burning stove from here.In the showroom they explained all the options available to us.His team fitted the stove and a new chimney breast.They were efficient,polite and did an amazing job.Wouldnt recommend anywhere else. Would give more stars if possible.So happy with end result.

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    Ian Marland's profile image

    Ian Marland

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    The service I received from when I first met Graham to the installation was first class. Keith and his young colleague Mike carried out the work in a very professional manner, and ensured everywhere was clean. I Would highly recommend Centreline Fires.

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  • Des Williams's profile image

    Des Williams

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    Purchased my fire over the phone after visiting the showroom and was delivered to Holywell N Wales same day. Not set the fire up as yet but will comment again when fitted. Very pleased with staff and very helpful

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    Eve Bytheway's profile image

    Eve Bytheway

    Rating star Rating star Rating star Rating star Rating star Google Logo

    I purchased two fires and a beautiful surround. I couldn’t be happier. The quality is amazing. Graham is extremely knowledgeable and helpful he fully understood what I was looking for and what I wanted to achieve. The service from start to finish was fantastic. Highly recommended.

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    Dorothy's profile image

    Dorothy

    Rating star Rating star Rating star Rating star Rating star Google Logo

    We ordered 2 multifuel fires and hearths and received excellent service. Helpful and knowledgeable staff and the fitters were exceptional as they had to work around building work/workers due to extension being built. Very impressed with fires, fitting, advice and overall service.

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    Ray Davies's profile image

    Ray Davies

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    Fitted a new fire for us. We can highly recommend this company. Professional from start to finish. Thanks guys

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    Mark's profile image

    Mark

    Rating star Rating star Rating star Rating star Rating star Google Logo

    Really pleased with the efficient and speedy service we received from Centreline in replacing our old gas fire with a new electric fire and beautiful fireplace. Everyone was really helpful and friendly, both in the showroom and the team that fitted it. Thanks again.

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    Vikki Robinson's profile image

    Vikki Robinson

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    Whilst this company was outside the radius they cover, I could not have been happier with the service I just received. So helpful, informative and transparent. I only wish they were closer. You just do not get personal service like this these days sadly. Thanks for your advice.

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    cheryl connolly's profile image

    cheryl connolly

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    Just like to say a massive thank you to the staff in Centreline fires from the moment we walked through the show room doors to the fitting of our new stove all staff were friendly informative and attentive the guys who fitted it today we're amazing they left our home spotless and carried out the fit even in the teaming rain, can't recommend them enough just need to move the dog now!!!

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    Tom Lynan's profile image

    Tom Lynan

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    I would highly recommend Centreline Fires. Excellent service from initial enquires, installation and through to advice on use, care and maintenance. The removal of the old fire and installation if the new was fantastic - all done in 6 hours - with the house left cleaner than they found it! Thank you for doing such a great job.

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  • Cheryl Griffiths's profile image

    Cheryl Griffiths

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    I had my log burner fitted today, from enquiry through to fitting I have received a friendly and reliable service from Grahame and the team. Andy and Mikey who fitted the fire took great care to ensure everything was fitted correctly, mess was cleaned up and that I was 100% happy with everything before leaving. I'm certain this is going to look really special once the room is decorated. I'd highly recommend this company and I would certainly use them again in future.

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    mark dunn's profile image

    mark dunn

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    Recently had a new multi-fuel log burner installed by Centreline Fires. I would highly recommend them. From the initial sales team in the showroom (no pressure & just over. £1000 cheaper than other Wirral based installer quotes) to the installation - Andy & his team and the plasterer Steve. Very neat job, no mess and all rubbish removed from site. Had an old 1980’s gas gobbler removed and the new stove installed. Punctual, smart and quick. Very, very pleased with this company and would use them again.

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    Hayley's profile image

    Hayley

    Rating star Rating star Rating star Rating star Rating star Google Logo

    Centreline Fires recently fitted our new wood burner, and we couldn't be more pleased. Although we initially waited longer than intended, was well worth the wait. The sales team in the office were superb, and kept us updated throughout. The installation engineers were very professional, courteous and we had a service with a smile. Very satisfied customers......thanks team :) Would highly recommended. PS - the stains on the carpet were previously there.

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    Adam James's profile image

    Adam James

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    This is an amazing company with a first-class customer service and a high-quality finish. I would highly recommend this company as they have met my high standard and I believe the photos speak for themselves.

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    Mike Greenslade's profile image

    Mike Greenslade

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    10/10 for service and fitting. We have just had an Portway Arundel XL with Grey Lime Stone surround and a tapestry hearth fitted. From start to finish the service has been exceptional from the sales staff and especially the fitters. This is a very friendly company that really listen to what you want and then fit it to a very high standard. On the day of fitting they arrived dead on time and they did not rush to finish the job. Care was taken throughout with no mess left behind. Thank you.

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    Lynne Davies's profile image

    Lynne Davies

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    Can't reccomend this company enough from the initial visit to the showroom to kev advising on the home visit. The showroom is fab the fires are the best around and the displays are great. I've not seen better anywhere... James and Mike arrived and literally never stopped all day building the media wall there work is fantastic using all the best materials I'm so impressed.. Steve arrived to plaster another worker who literally didn't stop working the finish on the wall is excellent.. Alan and Ben are the electricians nothing to much trouble for them 2 great workers again even coming back to change the TV bracket we bought the wrong one.. Not leaving till everythink was spot on..highly recommended them.. Not one of them left a mess everyone covered up everythink and cleaned up after the work was completed.. Honestly can't reccomend this company enough if anyone's thinking of a new fire or media wall you won't be disappointed..

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    Tina Newington's profile image

    Tina Newington

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    Just had an Elgin and Hall Callios gas fire and white marble surround fitted. Fab fitters- neat, tidy and efficient. The sales team were lovely and patient with me and helped me choose the lovely fire. I am very pleased and highly recommend them.

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    Gina Borland's profile image

    Gina Borland

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    Absolute 5* experience with Centreline Fires and would not hesitate to recommend. We travelled from Wigan to Centreline after visiting many showrooms close to home were too pushy for sales, they didn't even come close to our experience with Centreline. Kev is really knowledgeable and no hard/pushy sales! He actually recommended we didn't spend more on a higher range fire (and he could have said nothing and made more money out of us but he gave his honest opinions and they were taken into account). From the minute we stepped foot through the door we were in safe hands. From ordered to fitting was less than 3 weeks! Incredibly impressed. The fitters who came out on the day were equally as fab, covered all furniture and left the job clean and tidy! (They literally didn't stop and didn't even take a break to get the job done!) In the process of having an extension and will definitely be returning to Centreline for another fire in several month times! Cannot recommend highly enough. Thank you

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  • Michael Reader's profile image

    Michael Reader

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    Excellent service from start to finish. Very happy with the service. All the guys I have dealt with within the company have been fantastic. Just on a week from thinking about a wood burner/multi fuel stove to actually having it installed and completed. Outstanding work, great price. Keep up the good work, guys!

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    Tony Loftus's profile image

    Tony Loftus

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    Amazing, could not be happier, the whole experience from going in the showroom to having it fitted, they really cant do enough for you, the salesmen to the fitters everyone a true professionals, THANK YOU ALL for everything 👍

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    will blanksby's profile image

    will blanksby

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    We are so happy with our wood burner. Friendly, clear and honest advice in showroom and helped us choose exactly the right package for us. They fitted the fire within 2 weeks (including survey). Mike and Jay removed our old fire, fitted our new one and installed a chimney pot before 3pm. Their work is so neat and they left the room really tidy. We couldn't be more pleased!

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    Louise Goodman's profile image

    Louise Goodman

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    Centreline Fires should be the first port of call for anyone wanting a stove installed. The Centreline Team expertly installed a fabulous stove in my home yesterday. The whole process was simple, efficient and very professional - from the advice (and humour) of Graham in the showroom, to the expert installation by Mike & James who did everything from clearing and preparing the existing fireplace, installing the flue and chimney pot, re-plastering the chimney breast and even cleaning up and removing all of the rubbish afterwards - all in just a few hours and without any fuss or drama! I would highly recommend Centreline to anyone thinking of installing a stove. Thank you Graham, Mike & James

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    Sandra duffy's profile image

    Sandra duffy

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    Just had my multi fuel package fitted by Andy and Lewis . I’m delighted with all aspects from first visiting the show room right the way through to fitting everything has been first class . Andy and Lewis worked so hard and cleaned away all the debris leaving the room all clear . Thanks again Guys I would definitely recommend this company 5⭐️

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    Cathy Varley's profile image

    Cathy Varley

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    I decided to go with Centreline to install my stove because of the outstanding reviews here and they definitely lived up to expectations. Kev and the team in the showroom were friendly and helpful and managed to get my installation booked in within a week due to a cancellation. The installation team arrived on time and were clearly really good at what they do. They even managed to keep everything pretty clean and tidy in what was a messy job! Thanks to everyone for such great service all round. Looking forward to a cosy winter with my new stove!

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    Chloe Quinn's profile image

    Chloe Quinn

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    Centreline have fitted 2 fires for us in our new house. The service from start to finish from Graham in the office to all of the fitting teams has been faultless. We’re thrilled with the finished products too and couldn’t recommend Centreline highly enough.

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    Lynne Nelson's profile image

    Lynne Nelson

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    Exceptional..from showroom visit to fitting. The fitters, Andy and Lewis, were an absolute joy and it was a pleasure to have them in my home. Their workmanship was performed smoothly and perfectly. They respected my property as though it was their own. I would give a 10 star rating if I could. Thank you from the bottom of my heart.

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  • Julie Harris's profile image

    Julie Harris

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    Make sure you get what you ask for, We didn’t, …yes the work was done very well, the fire works beautifully, the guys were great, however the overall look of what we discussed with Graham, photos sent etc, wasn’t achieved. He told us to tell the fitters what we wanted. Having a very wide chimney breast, 203cm we wanted a nice wide opening for log burner, so we could store logs either side. What we got was a standerd 76cm wide opening, the burner is 46cm wide leaving 7.62 cm on either side. We were told it couldn’t be done, we have had 2 other people in to see if that’s the case, a builder and an established log burner installer. Both said we could’ve had any width we wanted within the breast width. We felt what we got was the easiest option.

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    Bryson Architecture's profile image

    Bryson Architecture

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    We have worked with Kevin and his team on numerous occasions and could not recommend Centreline Fires more highly. The attention to detail and professionalism of the team is first class. Every project is completed to the highest standard and all work is undertaken in a clean and tidy manner. If you are looking for a new fire installation then these are the guys to call.

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    O Pover's profile image

    O Pover

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    We just had our multi fuel stove fitted by Centraline Fires. The sales team in the shop where helpful and not at all pushy, we choose our fire with ease. The lads who came out to fit it where very pleasant, respectful and tidy. I was shown how to use the fire and they made sure I was happy before leaving. We absolutely love it and can't wait to finish the room off. I would recommend Centraline Fires to anyone.

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    Andrew Wainwright's profile image

    Andrew Wainwright

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    Outstanding service from start to finish!! Kevin in the showroom was very knowledgeable, helping us choose the right fire and surround - whilst even entertaining the children in the showroom whilst we had a good look around!! Then Andy and his team who installed it couldn’t have done a better job, the finish is perfect and they didn’t leave a bit of mess! The fire exceeds all of our expectations - if you are looking for a fire, look no further - the best in the North West!! Thanks guys!

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    Ryan's profile image

    Ryan

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    We have had our wood burner/media wall installed over the past 2 days, and we are absolutely over the moon! We couldn’t have asked for a better job. From start to finish Jamie and Adam the fitters were faultless! Hats off to the lads they cracked on hassle free! Very polite and easy to chat too. Any questions I asked they answered professionally. Then run me through the steps on how to heat cycle the fire at the end of the job. Well done to the pair of them! And Centreline for getting me booked in fast and easy as soon as they could.

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    Maria odonovan's profile image

    Maria odonovan

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    Amazing service from Jamie and Adam who fitted my Fabulous media wall. Built in 2 days extremely clean and tidy too. Fully recommend this company.

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    Bill Crease's profile image

    Bill Crease

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    Fire fitters arrived on time, sheeted up and moved some furniture. Set about their work quickly, efficiently and politely. When an issue arose re our chimney breast the problem was discussed and solution agreed. The instal was completed mid afternoon with a comprehensive handover and explanation of how to light, use and maintain the fire. The room was left clean and tidy with all waste removed from site. This is how trades should operate. The whole process, buying, fitting etc was comfortable with no pressure but professional throughout. Well done all concerned.The fire surround has not been plastered, we aren't sure how we want to finish it all off yet so was left at our request.

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    Callum Williams's profile image

    Callum Williams

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    Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

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  • Vickie McIntyre's profile image

    Vickie McIntyre

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    I visited the Centreline showroom a couple of weeks ago, looking to have a multi-fuel stove and hearth fitted. The showroom was one of the best I had visited. We spoke to Graham, who was great. He took us through the package options and was very helpful when it came to making our choice. Keith and Lewis (the fitters) arrived today and were amazing, they did an excellent job. I knew I was going to love it but I underestimated just how much. 😍❤️ They went above and beyond expectations and I'm over the moon with the finished product. It was a fantastic experience from start to finish and I would 10 out of 10 highly recommend them. Thank you!

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    Helen Hart's profile image

    Helen Hart

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    After a lot of research, we ended up buying our fire from Centreline. The staff were excellent, knowledgeable and very pleasant. We are delighted with our fire. These things are not cheap, so having people like Graham and Kevin to deal with & guide us through the minefield made it slightly less painful! The showroom is amazing, I would recommend them to anyone.

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    kerrie marsden's profile image

    kerrie marsden

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    We had 2 great guys come yesterday to kit us out with a multi fuel fire and the both worked very hard and did a fantastic job. They cleaned up the mess they made and were very informative on how it all worked. We are very happy with the work they did and would highly recommend them for anyone wanting any new fires fitted. well done to all the team very quick and professional from the first phone call all the way through to being fitted. Thanks

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    Casey Callaghan's profile image

    Casey Callaghan

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    Thank you so much to Mike and Jay who fitted our wood burner and new surround on Thursday. Everywhere was also kept super clean which is a bonus too. Thank you to everyone at the shop, made everything a breeze for us. We’ll be back soon for our other livingroom!

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    Sophie Meadows's profile image

    Sophie Meadows

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    Jamie and Adam removed a gas fire for me and fitted a log burner - so happy with how it looks! The job wasn't straightforward as I wanted to keep the original solid marble surround - the lads were so careful and despite it being difficult managed to remove and reattach it with no damage. Friendly guys and they even cleaned up all the mess at the end of the day and left everywhere spotless. I received a heat proof glove and box of logs to get me started which was a nice touch. Lovely company, would recommend

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    Simon Gill's profile image

    Simon Gill

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    Andy and Lewis did a really great job. Lovely guys managed all the mess from the minute they walked in the door and but sheeting down in the hall. Answered all our questions and worked around what finish we wanted once the fireplace was opened up. Would definitely recommend.

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    Charlotte Sommerfeldt's profile image

    Charlotte Sommerfeldt

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    From start to finish the whole „experience“ with centreline fires was great. We saw an offer on Instagram and requested more information, next day received a call and some helpful recommendations. Same day we looked at the options in the showroom and agreed an installation date just a few weeks after. Our old stove must have given everyone a headache but the installation team (Jamie and Adam) did a wonderful job and we even got some good advice on how to use the new stove in the best way. The two installers did work very efficient and left our place really tidy. Would highly recommend!!

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    alison bayman's profile image

    alison bayman

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    Excellent service from start to finish. Gas had to be fitted to the fire and brick work knocked out. They did a superb job both in fitting and clearing up. Would thoroughly recommend this company.

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Reviews from Facebook Logo

  • F

    Facebook User

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    Amazing service from start to finish. Staff at the showroom (Kevin and Graeme) were extremely helpful and friendly. They arranged fitting within a week of ordering and the two fitters were fantastic. They were professional, tidy and their work was of the highest standard. The fire looks lovely, we are so pleased with it.

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    F

    Facebook User

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    Had a gas stove and a log burner fitted by Centreline. Over the moon with the work carried out great job at a fair price. Completely cleaned after themselves too. Would definitely recommend �

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    F

    Facebook User

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    From start to finish the service and quality was excellent . From Graham in the showroom to the fitters and plasterers they were brilliant . Love the finish on the media wall couldn’t recommend highly enough , Matt

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    F

    Facebook User

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    10/10 for service and fitting. We have just had an Portway Arundel XL with Grey Lime Stone surround and a tapestry hearth fitted. From start to finish the service has been exceptional from the sales staff and especially the fitters. This is a very friendly company that really listen to what you want and then fit it to a very high standard. On the day of fitting they arrived dead on time and they did not rush to finish the job. Care was taken throughout with no mess left behind. Thank you.

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    F

    Facebook User

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    Brilliant service and made up with the new fireplace, would highly recommend for anyone wanting their service. I will happily carry on chilling with my little mate in the warm! Thanks again! 👍

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    F

    Facebook User

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    https://m.facebook.com/story.php?story_fbid=1321820235304052&id=100024282638756

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    F

    Facebook User

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    Huge thanks to Centreline Fires for our stunning log burner. 🔥 From start to finish the customer service has been exceptional and I would highly recommend them. 👏🏼 👏🏼 All fitted and working within the day and every member of staff has been friendly, knowledgeable and really looked after us. 😊

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    F

    Facebook User

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    In Love With Our New Log Fire 🔥 😍 From Start To Finish 5 * Service. We Came Into Centreline And Graham That Served Us Was Brilliant, Didnt Feel Rushed, He Recommended Us On A Few Products Which Perfect Choice. The Lads Who Came To Fit The Log Fire Where Quick And Cleaned Up After Themselves. Thank you Guys 😊

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  • F

    Facebook User

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    Absolutely over the moon with my new log stove from Centreline Fires. The team are so friendly and reliable and from the very first visit I knew I’d chosen the right people. Thank you so much!

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    F

    Facebook User

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    Extremely happy with our log burner fitted by centreline. Great experience from when we first attended the showroom. Staff all really nice and helpful. All the work was completed in one day for a very reasonable packaged price . 5⭐️

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    F

    Facebook User

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    superb price, top fitting team and the end result was top notch!

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    F

    Facebook User

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    We had our fire fitted a few months ago and the work was done all the same day! and we finally got to use it last night. We absolutely love it and so does our pooch Lola ❤️ thanks x

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    F

    Facebook User

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    We are absolutely chuffed to pieces with our new media wall. Centreline Fires have done an amazing job and transformed our old outdated living room into something modern. Their work is outstanding and they were in and out in one day (and also took away all of of the old fireplace which saved us a job) We just need the autumn nights to come now to try out the fire. Would highly recommend!

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    F

    Facebook User

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    ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Amazing service from start to finish. Everything went like clockwork. The fitters were so helpful and professional and did a smashing job. Alan was a superstar sorting the electrics and the aerial for us and nothing was too much trouble. The media wall looks fab. Would highly recommend x 🤩

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    F

    Facebook User

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    Couldn’t believe how fast and efficient Centreline were !! We visited on the Thursday to view the log burners and Graham the friendly, knowledgeable and helpful manager visited on the following Monday to survey the site and it was fitted the following day !! The two fitters worked solidly all day and completed the job around 5pm . They explained in detail the workings of the log burner and all safety aspects . Excellent. We would recommend Centreline definitely -5 stars ⭐️ Thank you very much .

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    F

    Facebook User

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    kev and team were great from start to finish. kept us fully updated throughout, the team that fitted our stove were fantastic. would highly recommend👍

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  • F

    Facebook User

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    I cannot recommend Centreline Fires fires enough- they really are incredible! Kevin in the showroom is so knowledgeable, helpful and passionate; he helped us pick the most suitable fires for us which really are the showpieces of the rooms. From initial viewing, to measuring up and installation the whole team (a special mention to Andy the fitter) have been organised, on time, efficient and tidy. They have done the most wonderful job at creating a modern media wall, featuring a Bellfires gas fire in one room. In another room he has worked with an original Edwardian fireplace but fitted a Bellfires fire inside it which is sympathetic to the age of the house yet modern and efficient and in the final room adapted an original fire to be gas. We are delighted with the whole process and would recommend them to anyone looking for a new fire. Thank you for such a wonderful service!

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    F

    Facebook User

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    Had a beautiful multi fuel burner supplied and fitted by Centreline. Wonderful choice of multi fuel/ log burners and Nigel and Graham were helpful but never pushy. Fitting was quick and very professional with the lads working in a clean and efficient way. So glad I chose centreline for my fire. Would highly recommend.

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    F

    Facebook User

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    From start to finish Kev and his team have been very professional and helpful. Today they fitted our log burner and we were impressed with their professionalism, knowledge and work ethic. love the fire, Thanks Kev and the team.

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    F

    Facebook User

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    What a statement fire 🔥 absolutely love it …. Excellent customer service from purchase to fitting. Highly recommend this company.

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    F

    Facebook User

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    Excellent service, great products at an affordable price. Very welcoming, helpful and kind staff. Went above and beyond and provided a high standard service. The process from start to finish and beyond was faultless. Highly recommend A+

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    F

    Facebook User

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    What a fantastic service ! Graham and Kev were reliable, very professional and friendly. They delivered prompt responses, gave excellent advice and were very knowledgeable. The process from start to finish was faultless and the service provided from their fitter was brilliant …. We’re very very pleased with the result and would definitely return to Centreline Fires again !

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    F

    Facebook User

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    I don’t think I’ve ever dealt with a more efficient company. Kev was super at sorting out what I wanted, the blokes who came to fit were equally great. Everything was so prompt and amazingly done. Absolutely stunning fire and design. Cant wait to get the rest of the room decorated and enjoy it. Thanks to you all x

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    F

    Facebook User

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    We bought two gas stoves fires from Kev at Centre line Fires. He listened to all our very particular needs and requirements and then met them completely. Will definitely be using this wonderful company again. Cannot recommend highly enough. 5 stars all the way!

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