Our Reviews
Reviews from
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Mike
Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.
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Angela and Rick Johnsonn
We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.
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Centreline User
I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.
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Gas log burner and Little Alan
Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline
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Ken
Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.
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Carys banner
Im absolutely in love with what they have done for my living room best company we live in Wrexham and still went to the Wirral because Graham and the lads that come to do the fire were amazing graham explained everything to me so well i understood everything I nearly burst into tears because the fire just looks fantastic thank you so much for a job amazingly done so well worth every bit of money amazing xx
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Matty Rathe
So happy with our media wall from centreline fires. The staff there are brilliant , from Graham at the showroom to the lads who built and fitted the media wall plus the plasterer. Professional outfit reliable and friendly couldn’t recommended more . Brilliant .
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Centreline User
We are thrilled with our media wall, the boys were amazing and so clean and tidy
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Jo
Andy and the lads did absolutely fantastic job of fitting media wall and log burner.Turned up early started straight on job. Told me all about the job they were doing. Kept me informed throughout the day of how the job was going. Finished result fantastic, every where was cleaned up, even got the hose outside, polite lads and worked non stop. Would definitely recommend to anyone wanting log burner , with or without media wall. Big shout out to salesman Graham as well, who helped me with information in picking the right fire plus everything else needed for this job. Thanks everyone. Jo.
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Neil Whittingham
Absolutely brilliant service from start to finish. Over the moon with the installation of my new fireplace, highly recommend.
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Angela
So happy with my log burner from Centreline fires. Customer service from start to finish was spot on. The one and only Graham in the showroom really helped with my decision and so glad he of his support, he knew exactly what would be best fir my needs to the lovely Mike and Jay who came to fit and done a brilliant job am so happy with the result looks fab thank you Graham, Mike, Jay and Centreline Fires very happy would definitely recommend
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Caroline
From visiting the showroom to my log burner being fitted I couldn’t fault the service I received. All staff were helpful, polite and knowledgable. The fitters were clean and efficient, also very patient in explaining how use my first log burner!
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Mark B
I can't compliment the team highly enough. From the beginning, in the showroom, to the end, in out house. Great service from knowledgeable team, and the installation was done with minimal mess (which is amazing considering what is involved). Now got an amazing focal point for our sitting room, who needs a tv when you have such a beautiful burner.
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Wendy
We had a slight problem with our fire, went to showroom asked for advice ,which the lovely staff sorted it on the phone and a gentleman came out next day and fixed our fire ,cliff and I would highly recommend centreline for fires and after service.
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Margi
So pleased to have our log burner installed. It looks great and is warming the room well. We were well advised initially in the showroom, the fitters were great and the aftercare has been spot on. Would recommend.
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Loughe
What a brilliant firm. So much help & advice offered when choosing our electric fire. Very efficient service all round and an exceptional, meticulous fitter whom you wouldn't have known had been in the house.
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Centreline User
From the minute we walked into the showroom , we were given advice and talked through the stove package and the options that were available . There was no pressure or hard sell . The day of the installation was an awful day ‘weatherise ‘ but the two guys just got on with the job even though they got soaking wet going in and out to the van . They had problems with our fire and badly installed very old back boiler , but overcame the problem and got on with the job . We had already covered our furniture with dust sheets but they came with lots more and covered over them too . I’d be lying if I said there was no mess but they did everything possible to keep it to an absolute minimum., cleaning up as they went along. I wouldn’t hesitate to recommend Centreline for the purchase and installing your fire . L.Roberts
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Pru
Excellent service from start to finish. Mike and Jay who fitted the wood burner were amazing. The finish is impeccable and they tidied up as if they’d never came! Took their time at the end talking me through care and maintenance of the burner and how to get the best out of it. 100% would recommend centreline fires to anyone. Absolutely love it!
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Log Burner
Love my new log burner, all the team are brilliant, from when you walk into the showroom, all very knowledgeable and very helpful from start to finish, fitters very professional when fitting my Log Burner, giving me lots of tips and aftercare advice. Will be recommending to family and friends definitely.
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Centreline User
From the showroom to install great service. The fitters worked constantly from arrival, no mess no hassle I have already recommended them to several of my own customers. The difference in quotes from another company we’re miles apart for the same job. Excellent
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Centreline User
What a difference a day makes, we have just had our media centre, fire and shelving unit installed. This has made such a great addition to our room. Great workmanship, friendly and knowledgeable team and very accommodating. We gave them our design and they followed this to the letter with a small alternative suggestion to improve our original design. Thank you Centreline Fires.
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Centreline User
Just spoken to a very nice gentleman over the phone who talked me through how to fix my fire. Fantastic service and would fully recommend buying your fire from here.
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Centreline User
Excellent service from start to finish , all fitted in one day quick and efficient , we know friends who had one fitted with another company took 3 days and was more expensive. keep up the good work regards
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Phil Edney
Great service from the guys in the showroom to the fitters who carried out the installation. This is the second gas fire we’ve had fitted from Centreline and it’s a job well done as we see it. Much better value for money than some of the other companies in this area. Have recommended Centreline to friends and family
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Mel
Fantastic service from the minute we walked in the show room staff are amazing love our new log stove
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Centreline User
I was looking for a gas fire to enhance my decor, with a modern chic feel and also with an excellent thermal effect. I found this at Centreline! From first contact the service was to the point, delivered with sincerity and a personal touch. The correspondence through out, the happy, clean, and the meticulous service from the fitting team was unequivocally top draw. I cannot enthuse enough about the full package delivered.
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Mike
Excellent service from start to finish. Centreline didn’t have exactly what we wanted on show however they were more than happy to accommodate our requests to ensure we got the fireplace and mantel that we wanted. All questions were answered by a company with excellent knowledge of their products and the process post order. Order placed and fitted within 17 days. Great care was taken during the fit to ensure everything was as we wanted including protection of furniture and hiding of wiring as well as removal of old fire and mantel. Highly recommended.
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Paul
Absolutely first class from start in the showroom to the finished product at home. Thankyou all
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Lee & Sam
From beginning to the end I can not fault Centreline fires. The show room is lovely and inviting, Graham and Chris are so welcoming. When it came to the day to fit the fire Mike and Jay that came were brilliant, professional and really nice lads. They gave us all the guidance and information we needed. If we could give 10 out of 5 we would. Don’t go anywhere else!! Thank you!!
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Sarah H
Love my new log burner! The team were brilliant from start to finish, very knowledgeable and helpful! Very professional when fitting my burner and lots of aftercare advice given! Would recommend to anyone!
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Centreline User
Very professional from start to finish I would recommend them to anyone , very clean and tidy you wouldn’t no they were here. The quality is first class
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Log burner
I spent quite a lot of time visiting different companies looking at log burners. The prices for the fire and fitting ranged from not bad to ridiculous. I eventually called at Centre line Fires in Wallasey and I was very impressed with the range of fires on offer. Subsequently ,I have had a Arundel log burner fitted by Andy and his team yesterday. I have to say they came on time. Completed the job cleanly and efficiently. I was most impressed how each member of the team just got on with the job at hand. They are a credit to the company. I would not hesitate recommend them to anyone looking to have a fire fitted. I'm extremely happy with the work completed and look forward to using the fire. Many thanks.
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Electric hole in the wall fire
Definitely 5*the service and workmanship are amazing exactly what we wanted, cant thank centreline fires enough, will definitely be recommending you to all our friends
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The holmes
THE POSITIVES AND NEGATIVE OF CENTRELINE FIRES POSITIVES We bought our fire after much researching other companies, from us walking through their door The team were amazing explaining all about the different fires and the way they all worked. We were not rushed and certainly not pressured into buying in fact I’m embarrassed to say we went 4 times just to make sure we were choosing the right fire . We decided to have the company todo the complete job from buying the fire, having a media wall built and all the plastering. They arrived and were so professional with their work the plastering was perfect, and cleaned up everything and also took the rubbish away . What a great bunch guys . NEGATIVE Absolutely nothing !!!! And trust me I am fussy couldn’t recommend them high enough Thankyou centreline fires x
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Paula
We got a log burner from centreline, made up with the log burner and the installation. Excellent service
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Linda Robbo
Just had my log burning stove fitted. Guys were great, respectful, polite and once they completed the job cleaned up. I did not expect them to finish the installation so quickly. I would certainly recommend Centerline fires.
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Helen
Purchase and installation of new marble fireplace and British Fire with Real Logs. Excellent service from start to finish. Would highly recommend this company.
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Kate
Absolutely brilliant service from start to finish. The show room is lovely, Graham and all the staff were really helpful but not at all pushy. The team who fitted the fire and media wall over 2 days were very professional and made sure everything was tidy and in working order before they left on the first day. They returned the next day to finish off and again they left everything tidy and made sure I was happy before they left. Couldn’t have asked for a better service - would highly recommend this company. Many thanks to the team
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Tom
Getting our fire fitted as a heat wave starts was not what we planned. Great service from salesmen to the lads fitting the fire they explained everything as they fitted the fire and very helpful, fire looks cool only downside is I now have to decorate. I Would definitely recommend these if you are thinking of getting a new fire.
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Carolg
Very impressed from start to finish with the service received. Everyone delivered on time, great communication and speed of service. Very skilled workmen from installation, plasterer and electrician. Highly recommend.
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Wood stove
Excellent and painless service from start to finish, advised well in the store, kept up to date all the way through, the team that fitted our fire were fantastic, and nothing was too much trouble at all. I would highly recommend this family-run business.
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Centreline User
Fabulous!!! The word we would use to describe Centreline from start to finish!! Graham was so professional, knowledgeable and helpful when we entered the showroom and throughout the whole process. Kevin and Caroline also were, they went out of their way to ensure we were aware of the technical details, the right product for our needs and the timescale. Our old gas fire, fire surround and hearth had to be removed and we needed to keep our wooden flooring which had been laid up to and around the hearth. Keith, our fitter, so professional and hard working, (ably assisted by Mikey) did an absolutely AMAZING job, there was no damage whatsoever to the remaining wooden flooring as well as doing all the hard work necessary for the new electric log fire to be installed on the wall, along with floating shelves - all in one day - thank you and for your care, attention to detail and professionalism Keith, It looks wonderful!! We can’t praise Centreline highly enough, absolutely first class in every way.
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Sue Mct
I have just had a media wall completed. The service right through fitting plastering and electrics was fantastic. The contractors were professional and did an excellent job. We are thrilled I cant recommend Centreline highly enough. Great service great team thank you.
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Keith W
Excellent service.. lads doing installation did great job, minimum fuss.. highly recommend !!
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Phoebe Wright
I visited Centreline Fires a few weeks ago with a vague idea of what I wanted. Within 10 minutes I had a clear idea of what my options were and the packages available made my decision really easy. I ordered that day and the fire was fitted yesterday. The staff have been incredibly helpful from start to finish and explained everything in detail. I never felt patronised but not out of my depth either. I wasn’t home when the fire was fitted so Keith even came back in the evening to show my how it worked. Could not fault these people - highly recommended. Thank you so much for transforming my room.
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Hole in the wall deluxe electric logs fire
Very pleased with the excellent customer service from CenterLine Fires. The whole experience from beginning to end was very professional. I would highly recommend the company. On a final note the fire has fulFilled all my expectations.
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Alan C
Needed a new Electric fire for my Mum. Her old gas one was faulty and becoming unsafe. Found a nice Electric one in Centreline - Graham was really helpful in checking that it would fit etc. He called me within a few hours of the order to say he had one in stock and that it could be fitted the next day. The fitters were excellent - efficient, clean and friendly. Mum is delighted with her new fire and that it was all sorted so quickly. Thanks Centreline!
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Jo
I can’t rate this company high enough. The service is second to none. From popping into the showroom the service has been fantastic, nothing is too much trouble very knowledgeable and extremely quick from ordering to fitting. We have a 1936 house and nothing ever goes right when we get anything done. But the professionalism of the 2 fitters when they came across a hitch was refreshing to say the least. Once the hitch was sorted they carried out the installation of the log burner. Tidied up as they went along and took everything away with them at the end. Fabulous plaster work finish too. I couldn’t thank them enough. So very happy with the look and the burner is amazing - no more chilly days with worrying over heating bills. Thank you all at centreline.
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S Smart
Very professional service for both the sales and fitting. Proper care was taken by the fitters during and after fitting and left the area very clean and well plastered, ready for decorating. Would definitely recommend this company. A seamless service.
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Jean
After several visits and changes of mind on our part Centreline couldn’t have been more helpful or patient. Finally got the electric fire installed to replace an old gas one. Fitters did a brilliant job, would recommend them to anyone. From start to finish Centreline have been excellent. Thank you
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William
Very pleased with the work carried out today by the fitters. They installed our electric fire in double quick time and left the room neat and tidy.I would recommend Centreline every time!
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Mark
considering a log burner installing, I would not be able to recommend this company enough . very clean installation also built new fire place all in the same day. lots of designs' to choose. Graham was very good in helping us choosing design. I would 100% recommend this company to install any type of fire
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Mrs B
Spot on - friendly and helpful. The job was done in great time, my multifuel stove adds a warm focal point. Mike and James were a good team, they gave me lots of good advice and worked well and efficiently. Would happily use them again. Thank you Centreline job well done, and another happy customer.
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Glynis
Had living flame fire, grate & chimney breast removed & replaced with balanced flu, & new grate. Snag. the wall needed plastering, roof needed repairing, (Bungalow) and it was a bigger job than anticipated. Outstanding customer service from Graham in the showroom, great communication later, and the lads, Andy, Adam and Lewis did a fantastic job on installation. Well mannered, efficient and spotless workers. Highly impressed and would happily and confidently recommend Centreline Fires to anyone. Well done lads. I'm very happy.
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Jane
I cannot praise this Company enough. They are a team of professionals who really care about the service they give you. They did a wonderful job on my log effect gas fire. The after care is excellent too. Can’t thank them enough.
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Jane
I cannot recommend this Company highly enough. Absolute Gentlemen and Professionals. They did a great job installing my log effect gas fire 16 months ago and I have had no problems with this until today. Their Fitter Andy came around and changed the battery for me and would not take a payment. Fantastic service that is rare in this day and age. Can’t thank them enough.
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susan
Had a log burner stove fitted yesterday the young men that fitted it were really nice and have done a brilliant job and tidied up all the mess that comes with a big job. I would highly recommend them.
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Mrs Rose Riding
Thank you for your 1st class service from beginning to end . Our new fire is perfect . Thanks
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Steven
Great company to work with. Ordering from folks is really simple, we knew what we wanted and they had the exact fireplace and surround available. Fitters came to site and removed the original fireplace, and replaced it with no issues whatsoever, at least on our part. Took away the original fireplace and cleaned up. Would certainly, if we needed another fireplace, have no problem talking with CentreLine Fires again. Absolutely 5 stars
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Centreline User
Great service from the team, assisting us with our current arrangements (hearth etc) to try and keep them, and install a wood burner, within regs etc, wonderful friendly service , and excellent product at the end, we're thrilled with our stove, it's so efficient, thank you all!
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Donna
I had my media wall and fire fitted last week , and I can honestly say from start to finish I received a excellent service , very knowledgeable about the different fires what was on offer , I cannot thank these guys enough my media wall looks absolutely fantastic the fire is amazing looks so cosy , I would recommend this company arrived wen they say the word cleaned up after so pleased , thank you all at centreline
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john
We set the team a little challenge , can you fit a media wall in a conservatory???. Welll they did and what and excellent job they have done. The fitting team are brilliant and have done an amazing job , i would recommend centreline to anyone as their work is of the highest quality. John
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Alan
Recently had a log burner installed, Very pleased , the two lads who installed it were very professional , from start to finish gave a first rate service , really happy with it , would 100% recommend this company to install any type of fire
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Dennis
Very good range of fires and surrounds. Great staff, knowledgeable and helped us make our choice. The fire was fitted expertly. The fitters were very professional and carried out a good clean job. Really deserve the five star rating, thank you Centreline, truly pleased with the fire
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Ann
Multi fuel burner installed yesterday. Great guys who worked hard and very polite. Cleaned up and took all rubbish away. Great service and would highly recommend this company.
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Pauline
Delighted with the service we received from Centreline Fires. The fitters arrived punctually, were very professional, methodical and thorough and if it wasn’t for the new stove, you would never know they had ever been here. We wouldn't hesitate to recommend this company.
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Ian
Having a log burner in our lounge makes a lovely feature especially on those dark winter nights. The showroom colleagues were very helpful in helping us find the right fire for us. The installation team were second to none, polite, grafters, cleaning as they installed to ensure a first class installation. Look no further than this company, great job done by really nice people.
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pauline
Excellent service from start to finish, friendly and very helpful.
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Miles chettle
Covid caused some delays but no fault of centreline fires , it was worth the wait ,we now have a beautiful functional fire many thanks to Kevin, Graham and their team, a particular mention to Andy the gas fitter who installed our fire, I would recommend Centreline Fires 100% for a clean professional job.
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Piers
To all who are considering a log burner installing, I would not be able to recommend this company more. They kept to their promises punctual with and was consulted in every stage before the installation. Whilst in my house the installers were polite and grafters and you can tell they are experts in their field. And the final picture was just as I hoped and the aftercare has been outstanding. It was like they had found the original fireplace and it looks like it has always been there. Well worth the price and it comes through with the experience.
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Meggy
Second time ive used this company fantastic service definitely recommend
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Clive Carter
We have had three gas fires from Centreline over the past few years and the service has always been excellent. Graham was able to bring all of our details up on the system and as we knew exactly what we wanted, it was ordered within ten minuets and as the gas fitter was available later that afternoon the fire was fitted the same day. Fantastic service and a neat clean job.
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Garry
We would highly recommend Centreline Fires. There are plenty of fires to look at in the smart showroom and Kev was very helpful and informative in helping us decide which one to go for. We chose Centreline out of three companies that we had visited. The fitters, Andy and Lewis, were very friendly and professional and they fitted the fire very efficiently, clearing up well before they left. Overall, we are very satisfied with both the fire and the service.
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Centreline User
Fantastic service from these guys. They couldn’t help me enough. Very happy customer :)
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Teresa
Great service. All the lads worked really hard. Very helpful and friendly. Beautiful work. Very clean and took away their rubbish. Highly recommend.
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Alan
Excellent customer service and installation.
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Julie McW
I have been trying to buy a new gas fire for some time and so feel I am equipped to comment on great service because I have definitely experienced very poor service. This service was from well known local firms including one from whom I had bought a fire and surround some yeas ago. Graham and Andy were great - returning calls and arriving when they said they would, two things that seemed beyond the capability of others. I am very pleased with a new remote controlled fire that will meet my particular needs.
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Mike
From the first visit to my home by Graham to the installation by Andy and Ben, and the communication throughout, we have been delighted with the excellent service provided by Centreline fires. We chose to have a gas supply to our lounge and a Chesneys gas stove. The routing of the gas pipes was done with care and is very neat. The immediacy of a gas fire to replace our old log burner has made a big difference to our comfort. I never thought that a gas supply could be as easily provided. We are so glad that we chose Centreline and would recommend to anyone thinking of doing the same.
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The Askham
Great service from Graham and the team, very helpful and friendly, made sure we where picked just what we needed, made up with the end result plus the fitters Andy and his mate where great,all fitted in a couple of hours ,very clean and no mess,highly recommend central fires,dont go anywhere else, five stars all round, ten stars if allowed.
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Jackie
We recently had a new fire fitted by Centreline Fires. Their products are great and they give really good service. Here when they said they would be and they completed a really clean, professional job. We would highly recommend them.
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GE
Very pleased with our gas coal fire which is just what we wanted to make the most of an original 1930’s fireplace. Many thanks to Graham for advice on what would fit an old fireplace and to the installation team on a nice clean job.
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Rob
Centreline came and fitted our hole in the wall gas fire. They removed the old log burner type gas fire, installed the new and commissioned. They arrived and completed the job at the agreed dates and time. The installers were very friendly, professional and considerate. They maintained social distancing and wore masks in this Covid pandemic. Very pleased with their work, met all their promises as regards price and dates for install. I highly recommend Centreline Fires.
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Centreline User
the service and assistance i received was excellent no hestation in recommending this company i was dealt with effeciently and in a friendly manner thans andrew millar
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Liz D
In a time when it seems increasingly difficult to get suppliers to quote for work and then even harder to do the work, Centreline are a beacon of excellent service. Every step of the way they responded rapidly, from initial call to installation of the log-burner was 4 days. By the time I finally received a reply from a competitor who I had contacted a few days before them, Centreline had already completed the job. You sometimes worry that when a service is notably cheaper than other competitors that you'll get cowboys, but there's no need to worry here. You get a quality product, efficient and not just courteous, but charming, service from the whole team. I live in Chester, don't let the Wirral keep this marvellous secret to themselves! I'm kicking myself for not having used them earlier.
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Jo Robinson
Excellent professional service throughout from Graham. Despite the closure of the showroom, due to lockdown, he was extremely helpful and made every effort for me to be able to chose the right fire. Andy and his fitting team did a fantastic job. I would highly recommend!
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elaine
Brilliant service from first recommendations of fires and surrounds to fitting, Graham/Kevin kept me informed throughout the progress of when the fire and surround will be delivered and fitted. The fitters ,Andy and Dava arrived and were true professionals, from sheeting everything to neat workmanship and highly professional in fitting the fire, explaining to me how to use the log burner/solid fuel fire to its full efficiency. Well done, thoroughly recommend Centreline to all my friends and any one looking to have one fitted
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Stephen Heath
Centerline say what they are going to do and do it to the letter. Cheapest quote I had yet there was no compromise on product or service. Graeme completed the initial qoute and kept me updated all the way untill completion. Fitters turned up on time and it was clear they took pride in what they were doing. They cleaned up afterwards and explained how to use my multifuel stove. Centerline are second to none and I would recommend them unconditionally.
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Bill Rowlands
Good range of products and great service.
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Ciaran Rooney
Great service start to finish, highly recommend. Thanks, Kev and everyone else.
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Gavin Nethercott
After the second time of the team installing our fire, I couldn’t go anywhere else. Clean tidy and fitting team were excellent. 5 stars from us.
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Charlotte Teague
Went in to look for a fire but came out with a new bathroom. Kevin was great with the cad design so we could see what it looked like before we ordered. Can't recommend them enough and our Italian bathroom is fabulous.
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Carly Howell
I can't recommend Kev and his team enough. There knowledge, friendliness and service was excellent. Everything was dealt with professionally and attentively from start to finish. My fire looks amazing.
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Ann Greenham
Brilliant service from start to finish. Friendly, polite, professional. Will be recommending to everyone. Thanks again.
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Ashleigh
We're made up with our log burner style gas fire. Highly recommend.
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Netty Lynch
Friendly and helpful staff, lovely displays.
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Alan Jones
When we recently came to replace an old gas fire we were surprised to find it was an odd size and we were initially unable to find a replacement. Other suppliers had failed to respond with anything which would fit but Centreline stepped up and provided us with a bespoke unit for little extra expense. Graham from Centreline was extremely helpful in helping us to meet our requirements.
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Richie Southern
An enjoyable and simple experience dealing with Kevin and the team at Centreline. Fantastic showroom and knowledge to go with it explaining each and every product available. Service from choosing the right fire to installing to handover was so smooth, I’d highly recommend to friends, family and business clients.
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Alison Owens
Absolutely fantastic service from visiting the showroom, home visit measuring up and the completion of my log/coal burner being fitted. The guys were brilliant and nothing was too much trouble (very organised, clean and tidy) they very kindly even dropped the fire and surround I had taken out off at my daughters in their van. I live in a basement apartment (big old house) and a cherry picker was needed to access the chimney stack for the flue, again no issue. Thank you so much my fire it looks amazing and I can't wait for cosy warm nights in front of it.
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Lesley Chippington
How lovely to find somewhere that supplies just what you need, no-hassle, ordered and fitted in a week, Andy fitted so professionally and no mess. Definitely recommend Centreline.
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Ian Ijewsky
Just had an Asenssio Electric Fire Fitted, a fast and efficient service and excellent customer care.
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Rob Williams
Recently bought a fire and bathroom from Centreline and so glad I did. They encountered a few problems with fitting my gas fire due to an issue with my chimney but Kev and Graham couldn't have been more helpful in replacing it with an electric one. It looks incredible and if you need a fire or bathroom fitted, I wouldn't go anywhere else. Even the showroom is great and you are left to browse at your leisure with Kev and the team always on hand to help.
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Tracy Collins
Just had a fire fitted brilliant service Graham and Andy who fitted the fire were great nothing to much trouble great job and looks fantastic well pleased Tracy and Steve.
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Jennifer McNab
FANTASTIC SERVICE. Purchased two fires from these guys and the service was amazing - so professional and nothing too much trouble. I would definitely recommend them!
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Kate Mitchell
Really friendly and professional service. Went above and beyond expectation. Would definitely recommend.
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Karen Taylor
Absolutely love my log burner. The old fireplace was ripped out, chimney cleaned etc and then new log burner fitted all in just over half a day. Highly recommend.
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Karlin Fleckner
Highly recommended, Fantastic customer service. They insist on going the extra mile to make sure you get what you are looking for, and complete the job to the highest of standards without any stress nor bother!
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Jim Lynchehaun
It's easy to take it for granted when you get first-class service from a local business, but Kev went the extra mile over and above what you might expect from any company. Extremely pleased with the supply, fitting and overall great service offered by Centreline Fires and Bathrooms. You won't be disappointed using Centreline, why not start with a visit to their well-laid-out showroom in Wallasey?
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Amanda Maxwell
Superb customer service from Graham and the fitters Dave and Lewis, knowledgeable team and efficient. 10/10 Highly recommend them. Lovely to deal with, nothing was too much trouble.
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Amanda Robinson
Excellent service, good quality bathroom excellent value, nothing too much trouble for these guys from start to finish. Highly recommend this place. Can't wait to go back to choose my new fire.
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Peter Royce
My fire stopped working they sent an engineer out to me, sorted in 5 minutes, he was brilliant nice and warm now
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Meg Pleavin
Thank you so much for the beautiful fire fitted last week. Walked in unsure of what I needed but I was immediately advised in the right direction by Graham. The lads who fitted the fire were great and I would recommend this company no problem at all.
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Gaynor Williamson
Really pleased with the excellent service that I received from Centreline from Graham in sales down to the installation with Andy and crew. Nothing was too much trouble, clean workers excellent finish and absolutely love my new fires. Would highly recommend them
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Paul Youd
A big thank you to the team at Centerline. The showroom has an excellent selection of fires and Kevin was very knowledgeable about the type of fire we should get. Our order was processed quickly and the team who fitted the fire did it quickly and efficiently. They were good at explaining how to operate the fire, nothing was too much trouble. The fire was fitted during 'lockdown' and we had no concerns regarding the safety procedures while in our home.
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Jackie Ryan
Just had my new fire delivered and fitted from start to finish a first-class service. So helpful the fire I wanted had to be adjusted to fit which they did at no extra cost absolutely thrilled would recommend you visit these guys before making any decisions.
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Joanna Webster
Absolutely delighted with our new fire and the service we received from Centreline Fires & Bathrooms. They were so helpful (even with Covid restrictions) fitted our fire very soon after ordering. I would totally recommend. The fitter was brilliant - covered the whole room with sheets and cleaned up all the mess after fitting our fire. Accensio fire was the one we purchased and we couldn't be happier with its warmth and look!
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Carole Dean
Did not realise that this showroom was so local to me until researching where to buy new fire. On entering there were covid measures in place. Chose fire we wanted. Good showroom good selection of fires. Graham served us had all information we needed, and fire can be fitted within 3 days. Got my new fire any issues I know will be dealt with.
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Ronnie Lee
Fantastic service and fitting.Would highly recommend, so happy with our fire.A great local business.
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Janet Whiting
Graham came out to help us sort a fire out very friendly service nothing was too much trouble within a few days our new fire is in. Nice young man fitted it very clean worker. Would recommend 100% service.
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Ben Harrison
Absolutely love our new fireplace - fitted in August. Great service provided by Kev and Graham and Paul did a fantastic job building the feature wall. Highly recommended. Thanks again.
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Debi Fleetwood
Fantastic service and fitting from showroom to end result. We love our fire and are so glad we were given the time to look at different options etc without feeling rushed. Would use again without hesitation and have already recommended to others. Professional and reliable with good prices.
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Ian Maloney
Excellent service from start to finish, the price was value for money. The fitters were very helpful when they found complications during fitting they offered the solutions and provided a first-class service. I would definitely recommend.
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Susan Brassey
So pleased we got in touch with Centreline recently as we needed a new gas fire. From the moment we went to the showroom and met Graham and Phil the service has been excellent. The fire packing up so suddenly on us was a shock and Graham went out of his way to help. He came to the house within the hour of us leaving the showroom to see what could be done and took measurements etc. The fire was ordered and fitted within two weeks and Eddie Meadows who fitted it is a great gas fitter and friendly, tidy and helpful. We asked Eddie to service our second gas fire in our main living room, which he came to do on 17th Dec. Unfortunately it was deemed dangerous and not fit to re-connect. Could have blown us up apparently. Our fault as it had not been serviced since we bought it years ago. So again, the service from Eddie and Graham was outstanding. Eddie contacted Graham to see if he had a fire that would be suitable for us in stock and thank goodness Centreline had one in. The same day we went back to showroom bought and picked up the fire and Eddie managed to fit us in to connect it the next day. I was quite upset when we realised we would have to get a second new fire and did not think it would be connected in time for Christmas. As it was our main room fire we are so pleased they sorted it for us. Anyone thinking of new fires or bathrooms should get in touch with Centreline, they will look after you. Thanks so much all of you.
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Richard Norbury
Great customer service. Really tidy, quick and efficient and nothing was too much trouble. First-class would definitely recommend.
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Peter Hale
I found the service from Centreline to be of top quality and performance. The price for me was right and the results of the workmanship very good. So I decided since "every pound is a hostage" note this Graham, that I would get another installation which was equally as good. So thank you for your service and good humour and your pleasant workforce.
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Janet Hewson
I would highly recommend centreline fires, the whole team involved have been very helpful all the way through the process. They stored my fire while I was going through a house sale, the date of fitting changed several times however they dealt with the date changes very professionally, which I was very grateful for. The fitters covered the whole area while working and clean up after themselves. They have done an excellent job. I’m delighted with my new fire. Thank you
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Catherine McGarry
Centrelines customer services from concept to completion was smooth, Graham and his staff could not have been more helpful. I have had multifuel fitted to the lounge, the operative was clean and tidy and took all the rubbish away. A very friendly service. Definitely exceeded my expectations. Highly recommended
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Leigh Cleary
Absolutely over the moon with our fireplaces! The log burners are stunning. The entire process from start to finish was second to none. I would highly recommend this company. The care we received from enquiry to completion was fantastic. Thank you for making our house a home!
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Sue Leech
Bought from and had an electric fire fitted by Centreline Fires and Bathrooms. They were excellent. Unfortunately, the fire was delayed by the supplier but I was regularly kept up to date by Graham, who provided excellent customer service. Would have no hesitation in recommending them.
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Debbie Kennedy
In the midst of the pandemic, the team provided an excellent service, really timely & so helpful. The fireplace was fitted with great workmanship and met the brief. Very happy to recommend to others.
Mark Barratt
Had a multi-fuel stove supplied and fitted by these guys last week. The sales and fitting advice was great and on the day of fitting the guys worked really hard to install in the day. Not an easy job as fitting around a custom-built fireplace so not standard. The level of work is of a high standard and they kept the mess to a minimum taking away all of the rubble and waste with them. If you're looking for a stove then I would recommend them.
Reviews from
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Mark Chapman
From start to finish, this was a brilliant decision to use Centreline for our new wood burner for our home. Chris was brilliant on the phone when I called up and he invited us down to have a look at the different options at his showroom. The showroom is really well presented, with lots of options so you can actually see the different types of log burners as they have a large range in house. Nigel helped us in the showroom, he was brilliant. Very nice helpful and knowledgeable. The showroom is great, because you have 5 or so options to select (a bit like a pick n mix) so you can upgrade and really get a sense of what you want. It's not confusing, it's really clever, easy and helpful. Nigel also came and did a site survey and explained the process to us. The guys came to fit the fire. They were early and ready to roll right away. The guys were brilliant, very polite and when there was a little issue (not their fault, just the house) the guys explained everything in full and kept me informed. They were very clean, and did their best to clean everything. The fire is brilliant and so was the experience. The guys were super fast, but great. I would highly recommend this company. They are very very good.
sian maddock
We have just had a media wall and fire fitted by Centreline, and the end product is top class and amazing. Kevin and his team provided a highly professional and knowledgeable service from start to finish. The showroom is well laid out with plenty of choice, and on visiting the showroom, Kevin provided excellent advice on the options available. We decided to upgrade our media wall to include Venetian plastering, and it looks stunning. I highly recommend Centreline fires as the company for your new fire if you want a 5 star job done.
v m
Visited Centreline showroom which is very impressive. So much to choose from and all of a high standard. Staff were very helpful and friendly with nothing being too much trouble. Ordered media wall to be fitted which was completed to a high standard by a team who were very professional and friendly. Thanks to everyone for excellent service. Would highly recommend this Company.
Phoebe Wright
I visited Centreline Fires a few weeks ago with a vague idea of what I wanted. Within 10 minutes I had a clear idea of what my options were and I had placed my order. The packages available made my decision really easy. I ordered that day and the fire was fitted yesterday. The staff have been incredibly helpful from start to finish and explained everything in detail. I never patronised, even though I had no idea of what fuel the existing fire even was. I wasn’t home when the fire was fitted but Keith came back that evening to explain everything to me and show me how it worked. Would recommend to anyone looking tor a great, professional service. I can’t thank you enough for my beautiful fire.
Leanne TagueFriel
Great service, great staff, great price & by far the best quality fires to choose from ….10 out of 10…. Highly recommended… thanks so much guys…
loraine kennedy
Brilliant service from start to finish. The sales person was extremely informative. The fitters were extremely professional and friendly, explaining in detail how to use our new multi fuel stove. I would highly recommend Centreline Fires to anyone who is considering purchasing a multi fuel stove.
Gail Trainor
Graham and his team are amazing.We bought a wood burning stove from here.In the showroom they explained all the options available to us.His team fitted the stove and a new chimney breast.They were efficient,polite and did an amazing job.Wouldnt recommend anywhere else. Would give more stars if possible.So happy with end result.
Ian Marland
The service I received from when I first met Graham to the installation was first class. Keith and his young colleague Mike carried out the work in a very professional manner, and ensured everywhere was clean. I Would highly recommend Centreline Fires.
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Des Williams
Purchased my fire over the phone after visiting the showroom and was delivered to Holywell N Wales same day. Not set the fire up as yet but will comment again when fitted. Very pleased with staff and very helpful
Eve Bytheway
I purchased two fires and a beautiful surround. I couldn’t be happier. The quality is amazing. Graham is extremely knowledgeable and helpful he fully understood what I was looking for and what I wanted to achieve. The service from start to finish was fantastic. Highly recommended.
Dorothy
We ordered 2 multifuel fires and hearths and received excellent service. Helpful and knowledgeable staff and the fitters were exceptional as they had to work around building work/workers due to extension being built. Very impressed with fires, fitting, advice and overall service.
Ray Davies
Fitted a new fire for us. We can highly recommend this company. Professional from start to finish. Thanks guys
Mark
Really pleased with the efficient and speedy service we received from Centreline in replacing our old gas fire with a new electric fire and beautiful fireplace. Everyone was really helpful and friendly, both in the showroom and the team that fitted it. Thanks again.
Vikki Robinson
Whilst this company was outside the radius they cover, I could not have been happier with the service I just received. So helpful, informative and transparent. I only wish they were closer. You just do not get personal service like this these days sadly. Thanks for your advice.
cheryl connolly
Just like to say a massive thank you to the staff in Centreline fires from the moment we walked through the show room doors to the fitting of our new stove all staff were friendly informative and attentive the guys who fitted it today we're amazing they left our home spotless and carried out the fit even in the teaming rain, can't recommend them enough just need to move the dog now!!!
Tom Lynan
I would highly recommend Centreline Fires. Excellent service from initial enquires, installation and through to advice on use, care and maintenance. The removal of the old fire and installation if the new was fantastic - all done in 6 hours - with the house left cleaner than they found it! Thank you for doing such a great job.
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Cheryl Griffiths
I had my log burner fitted today, from enquiry through to fitting I have received a friendly and reliable service from Grahame and the team. Andy and Mikey who fitted the fire took great care to ensure everything was fitted correctly, mess was cleaned up and that I was 100% happy with everything before leaving. I'm certain this is going to look really special once the room is decorated. I'd highly recommend this company and I would certainly use them again in future.
mark dunn
Recently had a new multi-fuel log burner installed by Centreline Fires. I would highly recommend them. From the initial sales team in the showroom (no pressure & just over. £1000 cheaper than other Wirral based installer quotes) to the installation - Andy & his team and the plasterer Steve. Very neat job, no mess and all rubbish removed from site. Had an old 1980’s gas gobbler removed and the new stove installed. Punctual, smart and quick. Very, very pleased with this company and would use them again.
Hayley
Centreline Fires recently fitted our new wood burner, and we couldn't be more pleased. Although we initially waited longer than intended, was well worth the wait. The sales team in the office were superb, and kept us updated throughout. The installation engineers were very professional, courteous and we had a service with a smile. Very satisfied customers......thanks team :) Would highly recommended. PS - the stains on the carpet were previously there.
Adam James
This is an amazing company with a first-class customer service and a high-quality finish. I would highly recommend this company as they have met my high standard and I believe the photos speak for themselves.
Mike Greenslade
10/10 for service and fitting. We have just had an Portway Arundel XL with Grey Lime Stone surround and a tapestry hearth fitted. From start to finish the service has been exceptional from the sales staff and especially the fitters. This is a very friendly company that really listen to what you want and then fit it to a very high standard. On the day of fitting they arrived dead on time and they did not rush to finish the job. Care was taken throughout with no mess left behind. Thank you.
Lynne Davies
Can't reccomend this company enough from the initial visit to the showroom to kev advising on the home visit. The showroom is fab the fires are the best around and the displays are great. I've not seen better anywhere... James and Mike arrived and literally never stopped all day building the media wall there work is fantastic using all the best materials I'm so impressed.. Steve arrived to plaster another worker who literally didn't stop working the finish on the wall is excellent.. Alan and Ben are the electricians nothing to much trouble for them 2 great workers again even coming back to change the TV bracket we bought the wrong one.. Not leaving till everythink was spot on..highly recommended them.. Not one of them left a mess everyone covered up everythink and cleaned up after the work was completed.. Honestly can't reccomend this company enough if anyone's thinking of a new fire or media wall you won't be disappointed..
Tina Newington
Just had an Elgin and Hall Callios gas fire and white marble surround fitted. Fab fitters- neat, tidy and efficient. The sales team were lovely and patient with me and helped me choose the lovely fire. I am very pleased and highly recommend them.
Gina Borland
Absolute 5* experience with Centreline Fires and would not hesitate to recommend. We travelled from Wigan to Centreline after visiting many showrooms close to home were too pushy for sales, they didn't even come close to our experience with Centreline. Kev is really knowledgeable and no hard/pushy sales! He actually recommended we didn't spend more on a higher range fire (and he could have said nothing and made more money out of us but he gave his honest opinions and they were taken into account). From the minute we stepped foot through the door we were in safe hands. From ordered to fitting was less than 3 weeks! Incredibly impressed. The fitters who came out on the day were equally as fab, covered all furniture and left the job clean and tidy! (They literally didn't stop and didn't even take a break to get the job done!) In the process of having an extension and will definitely be returning to Centreline for another fire in several month times! Cannot recommend highly enough. Thank you
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Michael Reader
Excellent service from start to finish. Very happy with the service. All the guys I have dealt with within the company have been fantastic. Just on a week from thinking about a wood burner/multi fuel stove to actually having it installed and completed. Outstanding work, great price. Keep up the good work, guys!
Tony Loftus
Amazing, could not be happier, the whole experience from going in the showroom to having it fitted, they really cant do enough for you, the salesmen to the fitters everyone a true professionals, THANK YOU ALL for everything 👍
will blanksby
We are so happy with our wood burner. Friendly, clear and honest advice in showroom and helped us choose exactly the right package for us. They fitted the fire within 2 weeks (including survey). Mike and Jay removed our old fire, fitted our new one and installed a chimney pot before 3pm. Their work is so neat and they left the room really tidy. We couldn't be more pleased!
Louise Goodman
Centreline Fires should be the first port of call for anyone wanting a stove installed. The Centreline Team expertly installed a fabulous stove in my home yesterday. The whole process was simple, efficient and very professional - from the advice (and humour) of Graham in the showroom, to the expert installation by Mike & James who did everything from clearing and preparing the existing fireplace, installing the flue and chimney pot, re-plastering the chimney breast and even cleaning up and removing all of the rubbish afterwards - all in just a few hours and without any fuss or drama! I would highly recommend Centreline to anyone thinking of installing a stove. Thank you Graham, Mike & James
Sandra duffy
Just had my multi fuel package fitted by Andy and Lewis . I’m delighted with all aspects from first visiting the show room right the way through to fitting everything has been first class . Andy and Lewis worked so hard and cleaned away all the debris leaving the room all clear . Thanks again Guys I would definitely recommend this company 5⭐️
Cathy Varley
I decided to go with Centreline to install my stove because of the outstanding reviews here and they definitely lived up to expectations. Kev and the team in the showroom were friendly and helpful and managed to get my installation booked in within a week due to a cancellation. The installation team arrived on time and were clearly really good at what they do. They even managed to keep everything pretty clean and tidy in what was a messy job! Thanks to everyone for such great service all round. Looking forward to a cosy winter with my new stove!
Chloe Quinn
Centreline have fitted 2 fires for us in our new house. The service from start to finish from Graham in the office to all of the fitting teams has been faultless. We’re thrilled with the finished products too and couldn’t recommend Centreline highly enough.
Lynne Nelson
Exceptional..from showroom visit to fitting. The fitters, Andy and Lewis, were an absolute joy and it was a pleasure to have them in my home. Their workmanship was performed smoothly and perfectly. They respected my property as though it was their own. I would give a 10 star rating if I could. Thank you from the bottom of my heart.
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Julie Harris
Make sure you get what you ask for, We didn’t, …yes the work was done very well, the fire works beautifully, the guys were great, however the overall look of what we discussed with Graham, photos sent etc, wasn’t achieved. He told us to tell the fitters what we wanted. Having a very wide chimney breast, 203cm we wanted a nice wide opening for log burner, so we could store logs either side. What we got was a standerd 76cm wide opening, the burner is 46cm wide leaving 7.62 cm on either side. We were told it couldn’t be done, we have had 2 other people in to see if that’s the case, a builder and an established log burner installer. Both said we could’ve had any width we wanted within the breast width. We felt what we got was the easiest option.
Bryson Architecture
We have worked with Kevin and his team on numerous occasions and could not recommend Centreline Fires more highly. The attention to detail and professionalism of the team is first class. Every project is completed to the highest standard and all work is undertaken in a clean and tidy manner. If you are looking for a new fire installation then these are the guys to call.
O Pover
We just had our multi fuel stove fitted by Centraline Fires. The sales team in the shop where helpful and not at all pushy, we choose our fire with ease. The lads who came out to fit it where very pleasant, respectful and tidy. I was shown how to use the fire and they made sure I was happy before leaving. We absolutely love it and can't wait to finish the room off. I would recommend Centraline Fires to anyone.
Andrew Wainwright
Outstanding service from start to finish!! Kevin in the showroom was very knowledgeable, helping us choose the right fire and surround - whilst even entertaining the children in the showroom whilst we had a good look around!! Then Andy and his team who installed it couldn’t have done a better job, the finish is perfect and they didn’t leave a bit of mess! The fire exceeds all of our expectations - if you are looking for a fire, look no further - the best in the North West!! Thanks guys!
Ryan
We have had our wood burner/media wall installed over the past 2 days, and we are absolutely over the moon! We couldn’t have asked for a better job. From start to finish Jamie and Adam the fitters were faultless! Hats off to the lads they cracked on hassle free! Very polite and easy to chat too. Any questions I asked they answered professionally. Then run me through the steps on how to heat cycle the fire at the end of the job. Well done to the pair of them! And Centreline for getting me booked in fast and easy as soon as they could.
Maria odonovan
Amazing service from Jamie and Adam who fitted my Fabulous media wall. Built in 2 days extremely clean and tidy too. Fully recommend this company.
Bill Crease
Fire fitters arrived on time, sheeted up and moved some furniture. Set about their work quickly, efficiently and politely. When an issue arose re our chimney breast the problem was discussed and solution agreed. The instal was completed mid afternoon with a comprehensive handover and explanation of how to light, use and maintain the fire. The room was left clean and tidy with all waste removed from site. This is how trades should operate. The whole process, buying, fitting etc was comfortable with no pressure but professional throughout. Well done all concerned.The fire surround has not been plastered, we aren't sure how we want to finish it all off yet so was left at our request.
Callum Williams
Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend
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Vickie McIntyre
I visited the Centreline showroom a couple of weeks ago, looking to have a multi-fuel stove and hearth fitted. The showroom was one of the best I had visited. We spoke to Graham, who was great. He took us through the package options and was very helpful when it came to making our choice. Keith and Lewis (the fitters) arrived today and were amazing, they did an excellent job. I knew I was going to love it but I underestimated just how much. 😍❤️ They went above and beyond expectations and I'm over the moon with the finished product. It was a fantastic experience from start to finish and I would 10 out of 10 highly recommend them. Thank you!
Helen Hart
After a lot of research, we ended up buying our fire from Centreline. The staff were excellent, knowledgeable and very pleasant. We are delighted with our fire. These things are not cheap, so having people like Graham and Kevin to deal with & guide us through the minefield made it slightly less painful! The showroom is amazing, I would recommend them to anyone.
kerrie marsden
We had 2 great guys come yesterday to kit us out with a multi fuel fire and the both worked very hard and did a fantastic job. They cleaned up the mess they made and were very informative on how it all worked. We are very happy with the work they did and would highly recommend them for anyone wanting any new fires fitted. well done to all the team very quick and professional from the first phone call all the way through to being fitted. Thanks
Casey Callaghan
Thank you so much to Mike and Jay who fitted our wood burner and new surround on Thursday. Everywhere was also kept super clean which is a bonus too. Thank you to everyone at the shop, made everything a breeze for us. We’ll be back soon for our other livingroom!
Sophie Meadows
Jamie and Adam removed a gas fire for me and fitted a log burner - so happy with how it looks! The job wasn't straightforward as I wanted to keep the original solid marble surround - the lads were so careful and despite it being difficult managed to remove and reattach it with no damage. Friendly guys and they even cleaned up all the mess at the end of the day and left everywhere spotless. I received a heat proof glove and box of logs to get me started which was a nice touch. Lovely company, would recommend
Simon Gill
Andy and Lewis did a really great job. Lovely guys managed all the mess from the minute they walked in the door and but sheeting down in the hall. Answered all our questions and worked around what finish we wanted once the fireplace was opened up. Would definitely recommend.
Charlotte Sommerfeldt
From start to finish the whole „experience“ with centreline fires was great. We saw an offer on Instagram and requested more information, next day received a call and some helpful recommendations. Same day we looked at the options in the showroom and agreed an installation date just a few weeks after. Our old stove must have given everyone a headache but the installation team (Jamie and Adam) did a wonderful job and we even got some good advice on how to use the new stove in the best way. The two installers did work very efficient and left our place really tidy. Would highly recommend!!
alison bayman
Excellent service from start to finish. Gas had to be fitted to the fire and brick work knocked out. They did a superb job both in fitting and clearing up. Would thoroughly recommend this company.
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Elaine Swarbrick
Took my elderly parents into showroom to buy gas fire, Staff were extremely helpful and friendly. We were pleasantly surprised at the prices ! Needed fire fitting ASAP as current fire broken... staff went out of their way to arrange fitting the next day ! The whole experience was amazing and my parents love their new fire..
norma garvey
From entering the shop initially to the fire being fitted we have experienced excellent service from the information and guidance to the fire being fitted with very competitive prices. The staff have been friendly and welcoming and Andy and Lewis have fitted the fire and left the room really clean, a big thanks to everyone
Joanne Miller
Hi we used centreline fires recently and all I can say is they went above & beyond to help us on our journey Graham was so helpful & knowledgeable on the phone even though I was a pest with the loads of questions!!! He was so good with me then we arranged instalation and the 2 lads that came out to fit it were very good & talked us through everything we needed to know also they are very clean workers keep the mess down So a big shout out to Keith & Lewis lovely lads, we had one little mishap that wasn't there fault & was sorted immediately.so I can with my hand on my heart totally recommend this firm for efficiency helpfulness and customer service five star all the way thanks again lads we love the fire its stunning
Maria Davis
Just had my beautiful fire and surround fitted by Jay and Mike who worked so hard and left my place spotless. Thank you so much.
Hilary Maguire
Fabulous installation from Andy and Lewis. Have done a great job and I am very happy customer.
Gary Simpson
Recently purchased a multi fuel burner from Centreline, can’t thank them enough, got a great deal with a spring offer and Jamie and Adam who fitted it were brilliant, tidy and very courteous when working in my home.
clint
Brilliant. Absolutely brilliant. From start to finish the service from Centreline Fires has been top notch. Andy and Nigel who installed our burner were totally professional. They explained the process and gave us options where possible, cleaning up as they went along. And they were nice fellas to boot. All in all it was the right decision to use Centreline Fires. Also, Chris at the showroom gave us excellent advice, which helped us make the right choice of burner for our room. I highly recommend.
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Chris Dive
10/10! Guys were in and done within 5 hours, Great workmanship, no mess, cannot fault them. Highly Recommended!
Mandy Dixon
Log burner fitted by Andy and Lewis, excellent job, very neat and tidy workers, highly recommend!
Fleur Illingworth
We had our fire fitted on Monday and I can’t thank centreline fires enough it really brings the room together. Very professional from start to finish and even let me choose my own beam. Thank you
Ruth
I had been to other shops for quotes and advice and was happy. I then kept seeing Centreline coming up in my social media a lot!! I took the trip over and from walking through the door I knew I was going to go through Centreline. The staff were amazing they knew exactly what I needed, other shops just told me I could have anything I wanted. These don’t, they looked at my photos and told me which fires are could have. I knew what I wanted and they were very good with pricing and advising me making sure I knew the extra cost of things. They came out a few weeks later and it was all done and dusted in two days. They fitters were great and very tidy. I am so happy with the result and must be the only person wanting cold weather!! I would highly recommend they were brilliant. All the way through the process.
Deborah Williams
Had a electric fire and fireplace fitted today Jamie and Adam did a fantastic job they were very professional cleaned up after themselves we are so so pleased with our new fireplace would definitely recommend centreline fires well done guys .
Gandalf
requested a quote for installation of a specific gas fire but didn't go ahead, asked them to quote me again a couple of months later because they had a 10% off offer, they actually quoted me more strangely, their installation price increased to £450 from the original £195 and the fire i wanted had increased by exactly 10%. very dishonest tactics and will not be moving forward with them due to this.
Paula Cartwright
Fantastic from start to finish . The guys arrived when they said they would and listened to exactly what I wanted .. also helping making my decisions easier with their knowledge. Really neat and tidy and the media wall was exactly what I was looking for . A big thankyou to Andy and Nige , I would highly recommend their work… 5* service.
Stewart Edwards
Great price and good customer service, from entering the shop, to the boys fitting the fire. All the process fully explained and a nice clean job👍🏻
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kerry Price
Great service from Kevin , very simple to choose and lots of options to upgrade if you wanted to , we had this installed today by Andy and Lewis , fantastic service the lads were very professional and clean Can’t wait for the winter !!!
Holly Dougan
Centreline came highly recommended to me from several colleagues at work and having used them for our new log burner I can 100% understand why. The office staff are friendly, professional and caring. Super helpful in understanding what you need and what works best for your home. Jamie and Adam were the team who came to do the install. Again professional, knowledgeable and incredibly customer focused from start to finish. I felt comfortable and safe in their hands and the output of their work is exactly what we wanted. I would highly recommend the company and the staff - thank you very much! 5*****
Rob Ellis
Shopped around. Best deal. Talked us through it. Team that came out: efficient, friendly. Would recommend. Thank you.
Edward
Great team, tidy fast and efficient, great communication and really know what they’re talking about, highly recommended
Bobby Banks
Really good service, stove fitted and looks great! Thanks Centreline fires 🔥 🥰
Kun Zoltan
Hello there! We are definitely other happy customers… We would like to thank for helping Us our dream become reality! We highly recommend the centreline team , also the contractors are unbelievable professionals, the prices are extremely competitive, and the wall builder Andy is just so good and very fast. Thanks for everything!
Louise Monaghan
Andy, Nigel and Lew have done a fantastic job installing our media wall today. They were professional and hardworking. Would highly recommend Centreline Fires they have been great.
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James Potts
I had a stove fitted today. I can’t remember the two lads names that did the work, but they were class throughout. Professional and very meticulous. They worked very hard to ensure the job was done to a very high standard and gave a detailed breakdown of how it all works and what kind of aftercare was needed which I appreciated. Can’t recommend them enough. Thanks again!
Michelle Ramsbottom
Andy and the guys came and installed media wall fire and TV. Excellent job great guys professional talked through options and were very patient whilst we decided. Left the area clean and tidy afterwards. Highly recommend
Bridget Roscoe
Had our fire fitted today by centreline fires absolutely delighted with the quality of the workmanship and nothing was to much trouble for the lads so glad we picked centreline for our electric fire I installation would highly recommend them!!
Christine Nicholls
Had our fire fitted today. Jamie and Adam were very friendly and did an amazing job we are very happy to recommend them
Jennifer Lamb
Excellent service from start to finish. We visited Centreline Fires to look at replacing our gas fire with an electric one, after having a number of issues with our gas fire which was previously bought and installed from another fireplace store. The service we received from both the staff in the store and the fitters was excellent and we couldn't be happier with the finish.
Stephanie Bland
I had my stove installed yesterday. The fitting team ( Mike and Nige) were excellent. They both worked exceptionally hard, showed respect for the property, and cleared away all the site rubbish. They were polite and informative about using the stove and are both a real credit to the centreline team. From the start, Chris promised me a stress and seamless process, and wow, have the team at centreline delivered. No pressure selling, just honest advice and a bit of direction whilst visiting the showroom on all the options suitable to me. I would recommend Centreline without hesitation and will definitely be a return customer with any future projects. Thankyou centreline.
Scouse Sav
Nice to know the drivers ignore no entry signs and drives into a one way street 🤦♂️🤦♂️🤦♂️🤦♂️
peter harrison
From start to finish the fellas from centreline fires did a great job.andy and lewis were spot on clean and tidy and very helpfull.steve the plaster did a great job .kevin the owner and the other lads in the showroom could not fault I wish every company was like this. Would highley reccomend centerline. A star.👍👍👍👍
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Joanne Hegarty
Jamie and David came to fit our log burner today. Absolutely 1st class service and talked us through everything. Really polite and left the place as clean as possible as we are having a lot of work done . Thanks guys brilliant highly recommended 👍 👌
Jess Maddock
We had our log burner installed yesterday and the whole process from start to finish was fantastic. An excellent job from prep through to install and cleanup. The installer took the time to show me how to operate the stove and answered all my questions. I attended the showroom twice before we made our purchase and both times, the staff were friendly, attentive and very knowledgeable. Centreline made the process super easy from start to finish. I would not hesitate to recommend Centreline Fires to anyone looking for an install. Thanks guys! We’ll be back soon for fireplace number 2!
Christine Murray
Fabulous service again. Quickly resolved an issue with fitting our new electric fire and the result is fantastic! Thank you.
Amy Morris
Had a log burner installed by Jamie and Dave, both friendly, knowledgeable and helpful. They went above and beyond letting me know of an unrelated electrical fault. Thank you guys, love my new fire :)
nicola mckenna
Had a brilliant experience from start to finish. Went to showroom to look at gas stoves that look realistically like a log burner. Graham was quick to help and give advice (I couldn’t decide on the one I wanted!) Ordering and fitting went very smoothly and I am delighted with the result. It looks fabulous. Can’t recommend this company more highly.
Kun Zoltan
Hello there! We are definitely other happy customers… We would like to thank for helping Us our dream become reality! We highly recommend the centreline team , also the contractors are unbelievable professionals, the prices are extremely competitive, and the wall builder Andy is just so good and very fast. Thanks for everything!
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Nathan Bartley
Andy + Lewis have just finished installing the Chesney log burner from CentreLine and I couldn’t recommend them highly enough 👍 Great job - Cheers guys!
Karen Ormond
Had our multi fuel woodburner fitted today after visiting the showroom several weeks ago where the staff were helpful, informative and approachable. The fitters today were pleasant, worked so hard and very informative. Thanks to all for a great job!
Alexia
Mike & Jay were incredible!! they did such a wonderful job we are absolutely made up with our new fire :) thank you both so much for taking great care with it & explaining everything so well. Thanks so much :)
Ciara Magee
Mike and Jay just finished installing two wood burners for our new home. Can’t recommend these guys enough, they were amazing! They talked us through every step of the installation and even though our house may have had a few unexpected properties they had a solution for every problem. We are so happy with the job they have done and the hard work they put in over the past couple of days. Thank you both and thanks Kev from Centreline as well for all of your help!
mark kershaw
After a year of deliberation and travelling around the northwest and north wales looking at hundreds of fires! We came across centre line fires, within 30 minutes we had chosen and booked our package. The staff are so friendly, helpful and knowledgeable. 2 weeks later we have it all fitted and finished as promised. The engineers that fit are really respectful of your home and should be praised. Great service, excellent value. Don’t waste time looking elsewhere. Thanks to the team
Steve Watson
Centreline Fires were absolutely fantastic! Keith, and team did a brilliant job, and went above and beyond for fitting our fireplace. From the get-go, speaking to Graham in sales, the whole team were approachable, friendly, super informative and great to talk to. We had an old gas fire chamber, which needed widening, and some height added in order to fit the chamber board (fireboard) and stove itself, along with oak timber, and hearth (plus flue lining, cowl etc) They broke down what was needed, built back up where necessary. They cleaned to an extremely high level, and removed all debris. My girlfriend, child, and I were super happy with the transformation this has made to our living room, and we will absolutely be recommending Keith, and team as part of any on-going works for anyone, be it residential or commercial. Your work ethic, honesty, and customer service is highly commendable, and highly sought after - so thank you again!
George Mackrell
What a five star company! Keith and Charlie were amazing from start to finish. They were polite, respectful and really friendly. They ensured everything was done with minimal disruption and mess. Our job proved rather complicated with some unforeseen surprises in the chimney stack. Keith came up with plan b and saved the day! Nothing was to much and nothing was a problem. The stove and surround is amazing! It fits perfectly in our farmhouse kitchen and will be enjoyed for many years to come. Keith talked me through all The paper work, demonstrated how the stove worked and all the safety measures. The company also provided us with a carbon monoxide monitor which I thought was a great extra. I would have no hesitation in recommending this company and they have been a delight to deal with from start to finish. A big thank you to Chris who looked after us in the showroom.
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Eleni Asouti
Excellent experience all round from Centreline Fires, from in-store service to installation and post-installation advice. Very professional throughout, and great customer service. Can't recommend highly enough.
stu burton
Had to log burner fitted by mike and Jay from Centreline fires 10/10 from start to finish . Cannot recommend these guys and the company enough 👌
Gill Eilbeck
We have just had a multi fuel burning stove installed. Centreline had installed a gas fire for us a couple of years ago so we were happy to go back to them. Mike and Jay worked hard to open up an old fire place that must have been bricked up many years ago.They did a brilliant job installing the stove, taking care of our furnishings and removing all the bricks and rubble which they later took away. Mike was both helpful and informative on the workings of the stove which looks great. We are now looking forward to using it in the coming winter months.
Danny Phillips
Great service from start to finish creating a media wall. The team turned up on the day, on time and worked to a finish. The plastering work is phenomenal. Took a call from the office after the work was completed asking if there were any snags. We had an old fireplace and plinth removed which left a small gap where the plinth had been. The team came back and concreted the gap to perfection. Couldn’t recommend this firm highly enough. Great value and service.
Amy Gresty
I recently had a log burner installed, and I'm thrilled with the results! The installation team was professional and efficient, completing the job in less than a day! They took the time to explain how everything works and ensured the area was clean afterward. Highly recommend Centreline Fires!
Chris Griffiths
Recently had a log burner fitted ... Mike and jay the fitters where brilliant , experienced tidy workers ... Dont go anywhere else , great company !!!
Mary Lavery
Bought an electric fire a few months back as part of a room renovation see before & after photos. Just finished works recently. Delighted with the fire, looks great, good for the environment and heats room well. Easy to install ourselves. Staff at Centreline Fires were friendly and helpful. Would recommend and use again.
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Laura Thompson
We've had a new Chatsworth wood burner from Centreline fires installed today, words can't say how happy I am with the lads who did the installation, Jamie and Adam are a credit to the company. They were amazing and talked me through everything I needed to know. They cleaned up after themselves and apart from the new installation you wouldn't know they've been, thank you both!
Mike Williams
We can’t recommend this company highly enough. They were incredibly professional from the moment that we walked in. Their knowledge and advice was invaluable and the two fitters Keith and Charlie, who installed our stove were amazing in all aspects of their work. We are so pleased with how our stove looks and would not hesitate to recommend Centreline to anyone looking to buy a product from them.
Margaret Willmitt
Had a log burner fitted today. Absolutely top class work,workmen,product. Cannot fault it. Excellent work.
Rachel Butler
So pleased that I went with centreline. Visited the showroom, spoke with Chris who went through all the options of having a multi burner, was really well informed. The team were easy to deal with on the phone when making the order and booking the job. Answered all the follow up questions I had. The guys who came to fit the fire, did an outstanding job, professional, hard working, tidied up, explained fire care and function afterwards. Thank you both so much. They patched and plastered the chimney breast on completion. It’s basically ready to decorate. I am so pleased everything met my expectations. The pictures may not do the fire place justice but it looks stunning and sets off the room, am stoked. Cannot recommend this company enough. Thank you Centreline team.
Liam McCue
We had our new log burner installed yesterday. We were honestly blown away by the speed and quality of the work. Also really sound guys who were doing the work (Mike and Jay). And they did the whole job in one day. So so so happy with the work and our new fire. Would recommend them to anyone who lives in the Wirral
Ciara Edmondson
We had a log burner installed by Centrelines and it's absolutely amazing - we literally could not be happier with it! Absolutely faultless service. We initially visited their showroom and we were taken through all the options based off what we were looking for, which was incredibly helpful. We had a lot of questions as this is the first one we've ever had and they were fab with us, no question was a stupid question! The installation was done by HETAS installers, the house was left so tidy and it was all done in a day - the guys also took the time to show me how use it and tell me everything I needed to know. It looks amazing and the heat off it is incredible (our dogs love it!). Thank you so much!
Gina Kirkham
5* and more! From the time I first visited the showroom to the finished supply and fit, Centreline Fires were first class for customer advice, care and the final fitting. Kevin was very informative and patient whilst we decided which fire we would have (their showroom has such a fantastic selection). There was a small snag on the first fit when we realised that the existing liner needed replacing. Kevin and his team couldn’t do enough to assist, a liner was ordered and a second fit date arranged. Keith and James had the unenviable task of completing that fit today, it was not easy at all for them because of a concrete weight bearing joist blocking where the decorative pipe needed to go. They truly had the patience of a saint, and whilst trying to solve the problem, were constantly reassuring me that all would be good by the time they had finished. They did an amazing job and were a pleasure to have in our home. They took so much care over our carpets and furnishings and took all the boxes, old liner and bits of pipe with them when they left. They even put protective plates over our driveway for the cherry picker to sit on. They are a credit to the company. All the fitting checks and paperwork were handed to us, and they also register the work for you too. We wouldn’t hesitate to highly recommend Centreline Fires, and when our other fire gives up the ghost, we will definitely be returning. Thanks guys, we’re over the moon with our fire - we can chuck out our thermal underwear now!
Reviews from
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Facebook User
Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!
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Facebook User
Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend
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Facebook User
I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄
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Facebook User
PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!
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Facebook User
I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.
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Facebook User
Amazing service from start to finish. Staff at the showroom (Kevin and Graeme) were extremely helpful and friendly. They arranged fitting within a week of ordering and the two fitters were fantastic. They were professional, tidy and their work was of the highest standard. The fire looks lovely, we are so pleased with it.
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Facebook User
Had a gas stove and a log burner fitted by Centreline. Over the moon with the work carried out great job at a fair price. Completely cleaned after themselves too. Would definitely recommend �
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Facebook User
From start to finish the service and quality was excellent . From Graham in the showroom to the fitters and plasterers they were brilliant . Love the finish on the media wall couldn’t recommend highly enough , Matt
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Facebook User
10/10 for service and fitting. We have just had an Portway Arundel XL with Grey Lime Stone surround and a tapestry hearth fitted. From start to finish the service has been exceptional from the sales staff and especially the fitters. This is a very friendly company that really listen to what you want and then fit it to a very high standard. On the day of fitting they arrived dead on time and they did not rush to finish the job. Care was taken throughout with no mess left behind. Thank you.
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Facebook User
Brilliant service and made up with the new fireplace, would highly recommend for anyone wanting their service. I will happily carry on chilling with my little mate in the warm! Thanks again! 👍
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Facebook User
https://m.facebook.com/story.php?story_fbid=1321820235304052&id=100024282638756
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Facebook User
Huge thanks to Centreline Fires for our stunning log burner. 🔥 From start to finish the customer service has been exceptional and I would highly recommend them. 👏🏼 👏🏼 All fitted and working within the day and every member of staff has been friendly, knowledgeable and really looked after us. 😊
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Facebook User
In Love With Our New Log Fire 🔥 😍 From Start To Finish 5 * Service. We Came Into Centreline And Graham That Served Us Was Brilliant, Didnt Feel Rushed, He Recommended Us On A Few Products Which Perfect Choice. The Lads Who Came To Fit The Log Fire Where Quick And Cleaned Up After Themselves. Thank you Guys 😊
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Facebook User
Absolutely over the moon with my new log stove from Centreline Fires. The team are so friendly and reliable and from the very first visit I knew I’d chosen the right people. Thank you so much!
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Facebook User
Extremely happy with our log burner fitted by centreline. Great experience from when we first attended the showroom. Staff all really nice and helpful. All the work was completed in one day for a very reasonable packaged price . 5⭐️
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Facebook User
We had our fire fitted a few months ago and the work was done all the same day! and we finally got to use it last night. We absolutely love it and so does our pooch Lola ❤️ thanks x
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Facebook User
We are absolutely chuffed to pieces with our new media wall. Centreline Fires have done an amazing job and transformed our old outdated living room into something modern. Their work is outstanding and they were in and out in one day (and also took away all of of the old fireplace which saved us a job) We just need the autumn nights to come now to try out the fire. Would highly recommend!
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Facebook User
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Amazing service from start to finish. Everything went like clockwork. The fitters were so helpful and professional and did a smashing job. Alan was a superstar sorting the electrics and the aerial for us and nothing was too much trouble. The media wall looks fab. Would highly recommend x 🤩
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Facebook User
Couldn’t believe how fast and efficient Centreline were !! We visited on the Thursday to view the log burners and Graham the friendly, knowledgeable and helpful manager visited on the following Monday to survey the site and it was fitted the following day !! The two fitters worked solidly all day and completed the job around 5pm . They explained in detail the workings of the log burner and all safety aspects . Excellent. We would recommend Centreline definitely -5 stars ⭐️ Thank you very much .
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Facebook User
kev and team were great from start to finish. kept us fully updated throughout, the team that fitted our stove were fantastic. would highly recommend👍
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Facebook User
I cannot recommend Centreline Fires fires enough- they really are incredible! Kevin in the showroom is so knowledgeable, helpful and passionate; he helped us pick the most suitable fires for us which really are the showpieces of the rooms. From initial viewing, to measuring up and installation the whole team (a special mention to Andy the fitter) have been organised, on time, efficient and tidy. They have done the most wonderful job at creating a modern media wall, featuring a Bellfires gas fire in one room. In another room he has worked with an original Edwardian fireplace but fitted a Bellfires fire inside it which is sympathetic to the age of the house yet modern and efficient and in the final room adapted an original fire to be gas. We are delighted with the whole process and would recommend them to anyone looking for a new fire. Thank you for such a wonderful service!
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Facebook User
Had a beautiful multi fuel burner supplied and fitted by Centreline. Wonderful choice of multi fuel/ log burners and Nigel and Graham were helpful but never pushy. Fitting was quick and very professional with the lads working in a clean and efficient way. So glad I chose centreline for my fire. Would highly recommend.
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Facebook User
From start to finish Kev and his team have been very professional and helpful. Today they fitted our log burner and we were impressed with their professionalism, knowledge and work ethic. love the fire, Thanks Kev and the team.
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Facebook User
What a statement fire 🔥 absolutely love it …. Excellent customer service from purchase to fitting. Highly recommend this company.
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Facebook User
Excellent service, great products at an affordable price. Very welcoming, helpful and kind staff. Went above and beyond and provided a high standard service. The process from start to finish and beyond was faultless. Highly recommend A+
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Facebook User
What a fantastic service ! Graham and Kev were reliable, very professional and friendly. They delivered prompt responses, gave excellent advice and were very knowledgeable. The process from start to finish was faultless and the service provided from their fitter was brilliant …. We’re very very pleased with the result and would definitely return to Centreline Fires again !
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Facebook User
I don’t think I’ve ever dealt with a more efficient company. Kev was super at sorting out what I wanted, the blokes who came to fit were equally great. Everything was so prompt and amazingly done. Absolutely stunning fire and design. Cant wait to get the rest of the room decorated and enjoy it. Thanks to you all x
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Facebook User
We bought two gas stoves fires from Kev at Centre line Fires. He listened to all our very particular needs and requirements and then met them completely. Will definitely be using this wonderful company again. Cannot recommend highly enough. 5 stars all the way!
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If you have any questions, or just want to say hello, please feel free to get in touch! We love to hear your thoughts and answer any queries you might have.