Our Reviews
Reviews from 
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Mike
Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.
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Angela and Rick Johnsonn
We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.
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Centreline User
I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.
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Gas log burner and Little Alan
Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline
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Ken
Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.
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Carys banner
Im absolutely in love with what they have done for my living room best company we live in Wrexham and still went to the Wirral because Graham and the lads that come to do the fire were amazing graham explained everything to me so well i understood everything I nearly burst into tears because the fire just looks fantastic thank you so much for a job amazingly done so well worth every bit of money amazing xx
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Matty Rathe
So happy with our media wall from centreline fires. The staff there are brilliant , from Graham at the showroom to the lads who built and fitted the media wall plus the plasterer. Professional outfit reliable and friendly couldn’t recommended more . Brilliant .
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Centreline User
We are thrilled with our media wall, the boys were amazing and so clean and tidy
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Jo
Andy and the lads did absolutely fantastic job of fitting media wall and log burner.Turned up early started straight on job. Told me all about the job they were doing. Kept me informed throughout the day of how the job was going. Finished result fantastic, every where was cleaned up, even got the hose outside, polite lads and worked non stop. Would definitely recommend to anyone wanting log burner , with or without media wall. Big shout out to salesman Graham as well, who helped me with information in picking the right fire plus everything else needed for this job. Thanks everyone. Jo.
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Neil Whittingham
Absolutely brilliant service from start to finish. Over the moon with the installation of my new fireplace, highly recommend.
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Angela
So happy with my log burner from Centreline fires. Customer service from start to finish was spot on. The one and only Graham in the showroom really helped with my decision and so glad he of his support, he knew exactly what would be best fir my needs to the lovely Mike and Jay who came to fit and done a brilliant job am so happy with the result looks fab thank you Graham, Mike, Jay and Centreline Fires very happy would definitely recommend
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Caroline
From visiting the showroom to my log burner being fitted I couldn’t fault the service I received. All staff were helpful, polite and knowledgable. The fitters were clean and efficient, also very patient in explaining how use my first log burner!
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Mark B
I can't compliment the team highly enough. From the beginning, in the showroom, to the end, in out house. Great service from knowledgeable team, and the installation was done with minimal mess (which is amazing considering what is involved). Now got an amazing focal point for our sitting room, who needs a tv when you have such a beautiful burner.
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Wendy
We had a slight problem with our fire, went to showroom asked for advice ,which the lovely staff sorted it on the phone and a gentleman came out next day and fixed our fire ,cliff and I would highly recommend centreline for fires and after service.
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Margi
So pleased to have our log burner installed. It looks great and is warming the room well. We were well advised initially in the showroom, the fitters were great and the aftercare has been spot on. Would recommend.
Reviews from 
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O Pover
See ReviewWe just had our multi fuel stove fitted by Centraline Fires. The sales team in the shop where helpful and not at all pushy, we choose our fire with ease. The lads who came out to fit it where very pleasant, respectful and tidy. I was shown how to use the fire and they made sure I was happy before leaving. We absolutely love it and can't wait to finish the room off. I would recommend Centraline Fires to anyone.
Kevin Dunnette
See ReviewExcellent service from Sylvia from start to finish great advice from Graham and Chris Last but not least a fantastic installation by Keith and Charlie experts in there profession and nice people Would recommend fully No problem 😉 So big thanks Kevin and Denise
Jane Armstrong
See ReviewCannot fault centreline from start to finish. The fitters went above and beyond to make sure it was installed on the day. They gave us clear instructions on how to use it and aftercare. They prepped the room and cleaned up everything before they left. 100% recommend and would definitely use again.
Liam McCue
See ReviewWe had our new log burner installed yesterday. We were honestly blown away by the speed and quality of the work. Also really sound guys who were doing the work (Mike and Jay). And they did the whole job in one day. So so so happy with the work and our new fire. Would recommend them to anyone who lives in the Wirral
Vickie McIntyre
See ReviewI visited the Centreline showroom a couple of weeks ago, looking to have a multi-fuel stove and hearth fitted. The showroom was one of the best I had visited. We spoke to Graham, who was great. He took us through the package options and was very helpful when it came to making our choice. Keith and Lewis (the fitters) arrived today and were amazing, they did an excellent job. I knew I was going to love it but I underestimated just how much. 😍❤️ They went above and beyond expectations and I'm over the moon with the finished product. It was a fantastic experience from start to finish and I would 10 out of 10 highly recommend them. Thank you!
Roy Morris
See ReviewI don't normally leave reviews but i have to mentionJamie and Adam the two guys who fitted my log burner on Tuesday 06/05/25. The professionalism these two guys showed towards their jobs is second to none. they came in with no fuss fitted my fire , kept me informed of everything they were doing and made an absolute perfect job. I can't reccommend these two guys highly enough. The company itself has been exceptional from start to finish. Keep doing what you are doing guys, it's exceptional. Thank you
nicola mckenna
See ReviewHad a brilliant experience from start to finish. Went to showroom to look at gas stoves that look realistically like a log burner. Graham was quick to help and give advice (I couldn’t decide on the one I wanted!) Ordering and fitting went very smoothly and I am delighted with the result. It looks fabulous. Can’t recommend this company more highly.
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Mike Greenslade
See Review10/10 for service and fitting. We have just had an Portway Arundel XL with Grey Lime Stone surround and a tapestry hearth fitted. From start to finish the service has been exceptional from the sales staff and especially the fitters. This is a very friendly company that really listen to what you want and then fit it to a very high standard. On the day of fitting they arrived dead on time and they did not rush to finish the job. Care was taken throughout with no mess left behind. Thank you.
Pedro
See ReviewAmazing finish, great guys… but had a plastering problem, built the wall but I’ll say shortage of plasterers??? Cost me over a week of waiting and work and eventually got it sorted!! No compensation, No apology? For ref the job install date was 24/03/25 and build design No.9
Jenny Killen
See ReviewDelighted with the new stove. It looks great. Thanks for a very professional, prompt service from Jamie and Adam. Thanks so much. Before and after photos attached.
Steve McQueen
See ReviewHad our multi fuel stove fitted last Wednesday by these guys the whole process was amazing from Chris in the showroom to Mike & Jay installing clean tidy and professional.
Helen McKeon
See ReviewAndy and team did a fantastic job! They were courteous and extremely helpful and very professional in their work. I would definitely recommend them for any other customer!
Bobby Banks
See ReviewReally good service, stove fitted and looks great! Thanks Centreline fires 🔥 🥰
geoffrey galleri
See ReviewWent if for a gas fire,very helpful,very knowledgeable about there profession
Eleni Asouti
See ReviewExcellent experience all round from Centreline Fires, from in-store service to installation and post-installation advice. Very professional throughout, and great customer service. Can't recommend highly enough.
Reviews from 
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Facebook User
See ReviewAmazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!
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Facebook User
See ReviewFantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend
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Facebook User
See ReviewI just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄
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Facebook User
See ReviewPROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!
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Facebook User
See ReviewI have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.
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Facebook User
See ReviewAmazing service from start to finish. Staff at the showroom (Kevin and Graeme) were extremely helpful and friendly. They arranged fitting within a week of ordering and the two fitters were fantastic. They were professional, tidy and their work was of the highest standard. The fire looks lovely, we are so pleased with it.
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Facebook User
See ReviewHad a gas stove and a log burner fitted by Centreline. Over the moon with the work carried out great job at a fair price. Completely cleaned after themselves too. Would definitely recommend �
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Facebook User
See ReviewFrom start to finish the service and quality was excellent . From Graham in the showroom to the fitters and plasterers they were brilliant . Love the finish on the media wall couldn’t recommend highly enough , Matt
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Facebook User
See Review10/10 for service and fitting. We have just had an Portway Arundel XL with Grey Lime Stone surround and a tapestry hearth fitted. From start to finish the service has been exceptional from the sales staff and especially the fitters. This is a very friendly company that really listen to what you want and then fit it to a very high standard. On the day of fitting they arrived dead on time and they did not rush to finish the job. Care was taken throughout with no mess left behind. Thank you.
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Facebook User
See ReviewBrilliant service and made up with the new fireplace, would highly recommend for anyone wanting their service. I will happily carry on chilling with my little mate in the warm! Thanks again! 👍
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Facebook User
See Reviewhttps://m.facebook.com/story.php?story_fbid=1321820235304052&id=100024282638756
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Facebook User
See ReviewHuge thanks to Centreline Fires for our stunning log burner. 🔥 From start to finish the customer service has been exceptional and I would highly recommend them. 👏🏼 👏🏼 All fitted and working within the day and every member of staff has been friendly, knowledgeable and really looked after us. 😊
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Facebook User
See ReviewIn Love With Our New Log Fire 🔥 😍 From Start To Finish 5 * Service. We Came Into Centreline And Graham That Served Us Was Brilliant, Didnt Feel Rushed, He Recommended Us On A Few Products Which Perfect Choice. The Lads Who Came To Fit The Log Fire Where Quick And Cleaned Up After Themselves. Thank you Guys 😊
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Facebook User
See ReviewAbsolutely over the moon with my new log stove from Centreline Fires. The team are so friendly and reliable and from the very first visit I knew I’d chosen the right people. Thank you so much!
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Facebook User
See ReviewExtremely happy with our log burner fitted by centreline. Great experience from when we first attended the showroom. Staff all really nice and helpful. All the work was completed in one day for a very reasonable packaged price . 5⭐️
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