Our Reviews

Members of staff where very polite and helpful. However, an item was missed off the quote by the showroom, which we didn't notice until the job was halfway completed, the item was offered after we highlighted the issue, however we budgeted for the original quote unfortunately, so we agreed to continue following their original quote, the team however was very quick with support and correcting the confusion. Installers arrived on time. They gave clear instructions on how to use the fire. They were thoughtful and courteous about the fact my partner was working upstairs and needed minimal noise. We noticed after they left that the beam wasn't flushed to the wall as it was slightly separating due to the weight, once this was highlighted the company offered to correct the issue and they gave us the impression that they wanted to make sure we were fully satisfied with the job. 3 stars for the multiple issues but we have had good conversations with the team, if the gap is solved and servicing in the future is good, it will change to a 4 star.

Hello there! We are definitely other happy customers… We would like to thank for helping Us our dream become reality! We highly recommend the centreline team , also the contractors are unbelievable professionals, the prices are extremely competitive, and the wall builder Andy is just so good and very fast. Thanks for everything!

Recently purchased a multi fuel burner from Centreline, can’t thank them enough, got a great deal with a spring offer and Jamie and Adam who fitted it were brilliant, tidy and very courteous when working in my home.

Absolute 5* experience with Centreline Fires and would not hesitate to recommend. We travelled from Wigan to Centreline after visiting many showrooms close to home were too pushy for sales, they didn't even come close to our experience with Centreline. Kev is really knowledgeable and no hard/pushy sales! He actually recommended we didn't spend more on a higher range fire (and he could have said nothing and made more money out of us but he gave his honest opinions and they were taken into account). From the minute we stepped foot through the door we were in safe hands. From ordered to fitting was less than 3 weeks! Incredibly impressed. The fitters who came out on the day were equally as fab, covered all furniture and left the job clean and tidy! (They literally didn't stop and didn't even take a break to get the job done!) In the process of having an extension and will definitely be returning to Centreline for another fire in several month times! Cannot recommend highly enough. Thank you

Mike and Jay fitted my new log burner package yesterday and I am totally thrilled! They were so professional, courteous and accommodating. They really did go the extra mile to make my installation as seamless and problem free as it could be. They took time to answer all of my questions and offered me advice, hints and tips which was super helpful! Thankyou Jay, Mike and the team at Centreline Fires, would totally recommend you guys 100%

Extremely pleased with all the team from Centrelines, and would not hesitate to recommend them. With a no hassle or pressured approach in the showroom, Graham’s helpful advice in selecting a suitable log burner right through to the excellent work completed on the day of fitting. Jamie & Andy our fitters arrived promptly, worked all day to produce a brilliant result. They cleaned up after themselves and explained everything before leaving. A fantastic job completed. Thanks!

Just had our 2 log burners fitted & completed today..excellent service from the showroom throughout..the fitters are true perfectionists..& work so hard..clean & tidy & a pleasure to have working in your house..absolutely made up & would highly recommend..

Andy and Lewis did a great job fitting our media wall today. They were very efficient, polite and tidy, and we’re delighted with the look of our new fire!

10/10 for service and fitting. We have just had an Portway Arundel XL with Grey Lime Stone surround and a tapestry hearth fitted. From start to finish the service has been exceptional from the sales staff and especially the fitters. This is a very friendly company that really listen to what you want and then fit it to a very high standard. On the day of fitting they arrived dead on time and they did not rush to finish the job. Care was taken throughout with no mess left behind. Thank you.

Installed within 2 weeks off ordering. Nothing was to much trouble for them the lads that installed the fire was first class as was the showroom staff would recommend 110%.

We had our fire fitted on Monday and I can’t thank centreline fires enough it really brings the room together. Very professional from start to finish and even let me choose my own beam. Thank you

Delighted with the new stove. It looks great. Thanks for a very professional, prompt service from Jamie and Adam. Thanks so much. Before and after photos attached.

Log burner fitted by Andy and Lewis, excellent job, very neat and tidy workers, highly recommend!

I decided to go with Centreline to install my stove because of the outstanding reviews here and they definitely lived up to expectations. Kev and the team in the showroom were friendly and helpful and managed to get my installation booked in within a week due to a cancellation. The installation team arrived on time and were clearly really good at what they do. They even managed to keep everything pretty clean and tidy in what was a messy job! Thanks to everyone for such great service all round. Looking forward to a cosy winter with my new stove!

Excellent experience at the showroom Graham talked us through all options. Keith and Charlie fitted the gas wood burner. They were clean,polite and finished in around 2 hours. Deleted with the results. Ian & Pam Meols