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Reviews from Centreline Logo

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    Mike

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

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    Angela and Rick Johnsonn

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

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    Centreline User

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

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    Gas log burner and Little Alan

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

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    Ken

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

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    Carys banner

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Im absolutely in love with what they have done for my living room best company we live in Wrexham and still went to the Wirral because Graham and the lads that come to do the fire were amazing graham explained everything to me so well i understood everything I nearly burst into tears because the fire just looks fantastic thank you so much for a job amazingly done so well worth every bit of money amazing xx

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    Matty Rathe

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    So happy with our media wall from centreline fires. The staff there are brilliant , from Graham at the showroom to the lads who built and fitted the media wall plus the plasterer. Professional outfit reliable and friendly couldn’t recommended more . Brilliant .

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    Centreline User

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    We are thrilled with our media wall, the boys were amazing and so clean and tidy

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    Jo

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Andy and the lads did absolutely fantastic job of fitting media wall and log burner.Turned up early started straight on job. Told me all about the job they were doing. Kept me informed throughout the day of how the job was going. Finished result fantastic, every where was cleaned up, even got the hose outside, polite lads and worked non stop. Would definitely recommend to anyone wanting log burner , with or without media wall. Big shout out to salesman Graham as well, who helped me with information in picking the right fire plus everything else needed for this job. Thanks everyone. Jo.

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    Neil Whittingham

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    Absolutely brilliant service from start to finish. Over the moon with the installation of my new fireplace, highly recommend.

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    Angela

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    So happy with my log burner from Centreline fires. Customer service from start to finish was spot on. The one and only Graham in the showroom really helped with my decision and so glad he of his support, he knew exactly what would be best fir my needs to the lovely Mike and Jay who came to fit and done a brilliant job am so happy with the result looks fab thank you Graham, Mike, Jay and Centreline Fires very happy would definitely recommend

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    Caroline

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    From visiting the showroom to my log burner being fitted I couldn’t fault the service I received. All staff were helpful, polite and knowledgable. The fitters were clean and efficient, also very patient in explaining how use my first log burner!

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    Mark B

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    I can't compliment the team highly enough. From the beginning, in the showroom, to the end, in out house. Great service from knowledgeable team, and the installation was done with minimal mess (which is amazing considering what is involved). Now got an amazing focal point for our sitting room, who needs a tv when you have such a beautiful burner.

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    Wendy

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    We had a slight problem with our fire, went to showroom asked for advice ,which the lovely staff sorted it on the phone and a gentleman came out next day and fixed our fire ,cliff and I would highly recommend centreline for fires and after service.

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    Margi

    Rating star Rating star Rating star Rating star Rating star Rating star Centreline Logo

    So pleased to have our log burner installed. It looks great and is warming the room well. We were well advised initially in the showroom, the fitters were great and the aftercare has been spot on. Would recommend.

Reviews from Google Logo

  • Neil Armstrong's profile image

    Neil Armstrong

    Rating star Rating star Rating star Rating star Rating star Google Logo

    A fantastic job by jamie and adam highly recommend choosing this company

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    Mike Williams's profile image

    Mike Williams

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    We can’t recommend this company highly enough. They were incredibly professional from the moment that we walked in. Their knowledge and advice was invaluable and the two fitters Keith and Charlie, who installed our stove were amazing in all aspects of their work. We are so pleased with how our stove looks and would not hesitate to recommend Centreline to anyone looking to buy a product from them.

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    Ruth's profile image

    Ruth

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    I had been to other shops for quotes and advice and was happy. I then kept seeing Centreline coming up in my social media a lot!! I took the trip over and from walking through the door I knew I was going to go through Centreline. The staff were amazing they knew exactly what I needed, other shops just told me I could have anything I wanted. These don’t, they looked at my photos and told me which fires are could have. I knew what I wanted and they were very good with pricing and advising me making sure I knew the extra cost of things. They came out a few weeks later and it was all done and dusted in two days. They fitters were great and very tidy. I am so happy with the result and must be the only person wanting cold weather!! I would highly recommend they were brilliant. All the way through the process.

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    Jimmy Towers's profile image

    Jimmy Towers

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    Quality media wall fitted excellent service from the team and the fitters Damian&Adam did a first class job very clean and tidy workers with a brilliant finish would strongly recommend

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    Elaine Swarbrick's profile image

    Elaine Swarbrick

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    Took my elderly parents into showroom to buy gas fire, Staff were extremely helpful and friendly. We were pleasantly surprised at the prices ! Needed fire fitting ASAP as current fire broken... staff went out of their way to arrange fitting the next day ! The whole experience was amazing and my parents love their new fire..

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    Charl's profile image

    Charl

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    Excellent customer service and help - can’t fault them from start to finish. Really really impressed.

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    Deborah Williams's profile image

    Deborah Williams

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    Had a electric fire and fireplace fitted today Jamie and Adam did a fantastic job they were very professional cleaned up after themselves we are so so pleased with our new fireplace would definitely recommend centreline fires well done guys .

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    Helen Manley's profile image

    Helen Manley

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    Had a wonderful experience with Centreline Fires from start to finish. From the beautiful showroom, to the helpful staff and the team that came to fit our fire, everything went seamlessly and was stress free. Friendly and professional service that I would recommend to anyone. Thank you Centreline team 😊.

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  • Pamela Horrocks's profile image

    Pamela Horrocks

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    I suspected, when looking for installers, that an off the shelf solution wouldn't work for me in my old property. From my first call with Sylvia exploring if it would be possible to keep my existing surround, to my long showroom guide with Chris and my number crunching with Graham, the showroom team were excellent in every respect. They were knowledgeable and patient while I wrestled with the options and finally decided on a new surround and a few upgrades that suited my taste and room. Fitting day dawned and Jamie and Adam arrived promptly at the time expected. The work was no walk in the park for them. The first discovery was that my fireplace extended into my cellars, this was solved with additional lintels. The second was a brick fall and the discovery that the mid-feathers in my 1880 build shared chimney had collapsed at some point in history necessitating a visit with my neighbour, all handled professionally and flue liner fitted successfully in consultation with their roofer. The next challenge was uneven walls and floor which made finding a level for the hearth a nightmare, and the final challenge was lining up the diamond patterned chamber that I'd chosen. All this to say that if you expect your property to be challenging (and even if you don't) you're in safe hands. These additional challenges were handled with good humour and a fantastic work ethic. They were clean and tidy and didn't stop from 9am until they finished around 5pm. I don't even remember them stopping for lunch. The included photos really don't do it justice because I've not finished touching up paint or put the room back together yet but it gives an idea of the workmanship and finished look. I'm honestly delighted and I'll be getting Centreline back to tackle the other room when I can. I would not go anywhere else.

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    Rachel Butler's profile image

    Rachel Butler

    Rating star Rating star Rating star Rating star Rating star Google Logo

    So pleased that I went with centreline. Visited the showroom, spoke with Chris who went through all the options of having a multi burner, was really well informed. The team were easy to deal with on the phone when making the order and booking the job. Answered all the follow up questions I had. The guys who came to fit the fire, did an outstanding job, professional, hard working, tidied up, explained fire care and function afterwards. Thank you both so much. They patched and plastered the chimney breast on completion. It’s basically ready to decorate. I am so pleased everything met my expectations. The pictures may not do the fire place justice but it looks stunning and sets off the room, am stoked. Cannot recommend this company enough. Thank you Centreline team.

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    Gandalf's profile image

    Gandalf

    Rating star Google Logo

    requested a quote for installation of a specific gas fire but didn't go ahead, asked them to quote me again a couple of months later because they had a 10% off offer, they actually quoted me more strangely, their installation price increased to £450 from the original £195 and the fire i wanted had increased by exactly 10%. very dishonest tactics and will not be moving forward with them due to this.

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    Angela O'Neill-Walker's profile image

    Angela O'Neill-Walker

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    Fantastic 5* experience from start to finish with Centreline Fires, from being shown the electric fire options by Graham in the show room to the media wall fit by Andy and his team and Travis and his team on electrical, plastering is superb by Mike and team who also offer Venetian plastering. Thank you everyone we are delighted. Photos to follow 🫶🏻

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    Andy Noble's profile image

    Andy Noble

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    Great job done by Jamie and Adam fitting our new log burner. Very courteous and respectful of the property, plus a thorough clean-up afterwards. Highly recommended.

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    Sarah Lewtas's profile image

    Sarah Lewtas

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    Ray Davies's profile image

    Ray Davies

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    Fitted a new fire for us. We can highly recommend this company. Professional from start to finish. Thanks guys

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    Andy Lawler's profile image

    Andy Lawler

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    Centreline Fires have been absolutely fantastic from the very first enquiry through to the final installation. Ours was quite a complex project, involving both a woodburner and a gas fire, but nothing was ever too much trouble for their team. They guided us through the concept and design stages with patience and expertise, offering clear advice and practical solutions at every step. The installers were professional, tidy, and clearly took great pride in their work. The end result looks superb and performs brilliantly. It’s rare to find a company that combines such high standards of workmanship with genuine customer care, but Centreline Fires manage both effortlessly. Their pricing was also very competitive, especially considering the level of service and attention to detail. We couldn’t be happier with the outcome and wouldn’t hesitate to recommend Centreline Fires to anyone looking for a top-quality fire installation and a truly professional experience.

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Reviews from Facebook Logo

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    Facebook User

    Rating star Rating star Rating star Rating star Rating star Facebook Logo

    Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

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    Facebook User

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    Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

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    Facebook User

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    I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

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    Facebook User

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    PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

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    Facebook User

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    I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

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    Facebook User

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    Amazing service from start to finish. Staff at the showroom (Kevin and Graeme) were extremely helpful and friendly. They arranged fitting within a week of ordering and the two fitters were fantastic. They were professional, tidy and their work was of the highest standard. The fire looks lovely, we are so pleased with it.

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    Facebook User

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    Had a gas stove and a log burner fitted by Centreline. Over the moon with the work carried out great job at a fair price. Completely cleaned after themselves too. Would definitely recommend �

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    Facebook User

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    From start to finish the service and quality was excellent . From Graham in the showroom to the fitters and plasterers they were brilliant . Love the finish on the media wall couldn’t recommend highly enough , Matt

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    Facebook User

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    10/10 for service and fitting. We have just had an Portway Arundel XL with Grey Lime Stone surround and a tapestry hearth fitted. From start to finish the service has been exceptional from the sales staff and especially the fitters. This is a very friendly company that really listen to what you want and then fit it to a very high standard. On the day of fitting they arrived dead on time and they did not rush to finish the job. Care was taken throughout with no mess left behind. Thank you.

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    Facebook User

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    Brilliant service and made up with the new fireplace, would highly recommend for anyone wanting their service. I will happily carry on chilling with my little mate in the warm! Thanks again! 👍

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    Facebook User

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    https://m.facebook.com/story.php?story_fbid=1321820235304052&id=100024282638756

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    Facebook User

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    Huge thanks to Centreline Fires for our stunning log burner. 🔥 From start to finish the customer service has been exceptional and I would highly recommend them. 👏🏼 👏🏼 All fitted and working within the day and every member of staff has been friendly, knowledgeable and really looked after us. 😊

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    Facebook User

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    In Love With Our New Log Fire 🔥 😍 From Start To Finish 5 * Service. We Came Into Centreline And Graham That Served Us Was Brilliant, Didnt Feel Rushed, He Recommended Us On A Few Products Which Perfect Choice. The Lads Who Came To Fit The Log Fire Where Quick And Cleaned Up After Themselves. Thank you Guys 😊

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    Facebook User

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    Absolutely over the moon with my new log stove from Centreline Fires. The team are so friendly and reliable and from the very first visit I knew I’d chosen the right people. Thank you so much!

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    Facebook User

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    Extremely happy with our log burner fitted by centreline. Great experience from when we first attended the showroom. Staff all really nice and helpful. All the work was completed in one day for a very reasonable packaged price . 5⭐️

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    Facebook User

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    superb price, top fitting team and the end result was top notch!

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