ACR Neo 3PG Balanced Flue Gas Stove

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

I would highly recommend Centreline Fires. Excellent service from initial enquires, installation and through to advice on use, care and maintenance. The removal of the old fire and installation if the new was fantastic - all done in 6 hours - with the house left cleaner than they found it! Thank you for doing such a great job.

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

We had our log burner and surround fitted yesterday. We visited the showroom several times for advice and to look at the displays before making a decision. The in-store team including Sylvia, Graham and Chris were all very knowledgeable and explained what options would be possible for us. We upgraded from the basic package, needed to have the gas capped off and also needed a cherry picker to access the chimney. The team coordinated all this and kept us informed. Our fire and surround were fitted by Jamie and Adam. They were very careful to protect our furniture and carpet from the inevitable dust created on opening up the chimney breast and removing the backfill from the previous gas fire. They were polite and professional and worked hard and quietly to complete the whole job, including patching in on the same day. They then tidied up and educated us how to use the fire. We are delighted with our new fire and fireplace and would definitely use this company again. Thank you to the whole team!

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Had a wonderful experience with Centreline Fires from start to finish. From the beautiful showroom, to the helpful staff and the team that came to fit our fire, everything went seamlessly and was stress free. Friendly and professional service that I would recommend to anyone. Thank you Centreline team 😊.

Exceptional..from showroom visit to fitting. The fitters, Andy and Lewis, were an absolute joy and it was a pleasure to have them in my home. Their workmanship was performed smoothly and perfectly. They respected my property as though it was their own. I would give a 10 star rating if I could. Thank you from the bottom of my heart.

Hi we used centreline fires recently and all I can say is they went above & beyond to help us on our journey Graham was so helpful & knowledgeable on the phone even though I was a pest with the loads of questions!!! He was so good with me then we arranged instalation and the 2 lads that came out to fit it were very good & talked us through everything we needed to know also they are very clean workers keep the mess down So a big shout out to Keith & Lewis lovely lads, we had one little mishap that wasn't there fault & was sorted immediately.so I can with my hand on my heart totally recommend this firm for efficiency helpfulness and customer service five star all the way thanks again lads we love the fire its stunning

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.