Burley Monaco 5200 Bioethanol Basket Fire

Bought a wood stove last year. Made up with it at first. Noticed a crack at the back of the fire when cleaning it out for the spring this year. Minimum usage since installation. I did email in March and Graham said it could be due to wet logs, but I only ever buy store bought dried logs so I know it’s not that. He said he would send a replacement part out which I thought was great, which never arrived. I emailed recently to chase it up, no reply. Don’t say one thing and do another. Poor. - UPDATE - a month later, still no reply, still a crack in my brand new fire. Stay clear, cheap ovens with no fixes when they inevitably go wrong.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

Excellent service from start to finish. We visited Centreline Fires to look at replacing our gas fire with an electric one, after having a number of issues with our gas fire which was previously bought and installed from another fireplace store. The service we received from both the staff in the store and the fitters was excellent and we couldn't be happier with the finish.

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Delighted with the new stove. It looks great. Thanks for a very professional, prompt service from Jamie and Adam. Thanks so much. Before and after photos attached.

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Centreline came highly recommended to me from several colleagues at work and having used them for our new log burner I can 100% understand why. The office staff are friendly, professional and caring. Super helpful in understanding what you need and what works best for your home. Jamie and Adam were the team who came to do the install. Again professional, knowledgeable and incredibly customer focused from start to finish. I felt comfortable and safe in their hands and the output of their work is exactly what we wanted. I would highly recommend the company and the staff - thank you very much! 5*****

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

Amazing work by Jamie and Adam , (Centreline) Fires , they worked super hard and did a fabulous job.