Celsi Fires – Electriflame XD Essence Electric Fire

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

Had a gas fire and surround fitted by Keith and Charlie. Was really impressed by how careful and thorough they were while fitting it. Unfortunately the next morning in the daylight we noticed a chip on the corner of the mantle. We got in touch with Centerline fires and within a week Keith and Charlie were able to come back and sort it. Excellent job, very pleased with the results.

Fantastic experience from start to finish. Friendly and helpful staff in the showroom to assist correct choice of burner, through to knowledgeable and hardworking fitters for the installation. It is our second burner, we knew that we were in good hands after the first time.

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Fire fitters arrived on time, sheeted up and moved some furniture. Set about their work quickly, efficiently and politely. When an issue arose re our chimney breast the problem was discussed and solution agreed. The instal was completed mid afternoon with a comprehensive handover and explanation of how to light, use and maintain the fire. The room was left clean and tidy with all waste removed from site. This is how trades should operate. The whole process, buying, fitting etc was comfortable with no pressure but professional throughout. Well done all concerned.The fire surround has not been plastered, we aren't sure how we want to finish it all off yet so was left at our request.

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

Absolute 5* experience with Centreline Fires and would not hesitate to recommend. We travelled from Wigan to Centreline after visiting many showrooms close to home were too pushy for sales, they didn't even come close to our experience with Centreline. Kev is really knowledgeable and no hard/pushy sales! He actually recommended we didn't spend more on a higher range fire (and he could have said nothing and made more money out of us but he gave his honest opinions and they were taken into account). From the minute we stepped foot through the door we were in safe hands. From ordered to fitting was less than 3 weeks! Incredibly impressed. The fitters who came out on the day were equally as fab, covered all furniture and left the job clean and tidy! (They literally didn't stop and didn't even take a break to get the job done!) In the process of having an extension and will definitely be returning to Centreline for another fire in several month times! Cannot recommend highly enough. Thank you

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

Bought a wood stove last year. Made up with it at first. Noticed a crack at the back of the fire when cleaning it out for the spring this year. Minimum usage since installation. I did email in March and Graham said it could be due to wet logs, but I only ever buy store bought dried logs so I know it’s not that. He said he would send a replacement part out which I thought was great, which never arrived. I emailed recently to chase it up, no reply. Don’t say one thing and do another. Poor.

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!