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Crystal Fires – Boston Wide

Crystal Fires
  • Gas Input High: 6.3kW
  • Gas Input Low: 4.1 kW
  • Manual operation or remote control
Category: Gas Fires
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  • C

    Centreline User

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    I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

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  • K

    Ken

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    Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

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  • James Potts's profile image

    James Potts

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    I had a stove fitted today. I can’t remember the two lads names that did the work, but they were class throughout. Professional and very meticulous. They worked very hard to ensure the job was done to a very high standard and gave a detailed breakdown of how it all works and what kind of aftercare was needed which I appreciated. Can’t recommend them enough. Thanks again!

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  • George Mackrell's profile image

    George Mackrell

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    What a five star company! Keith and Charlie were amazing from start to finish. They were polite, respectful and really friendly. They ensured everything was done with minimal disruption and mess. Our job proved rather complicated with some unforeseen surprises in the chimney stack. Keith came up with plan b and saved the day! Nothing was to much and nothing was a problem. The stove and surround is amazing! It fits perfectly in our farmhouse kitchen and will be enjoyed for many years to come. Keith talked me through all The paper work, demonstrated how the stove worked and all the safety measures. The company also provided us with a carbon monoxide monitor which I thought was a great extra. I would have no hesitation in recommending this company and they have been a delight to deal with from start to finish. A big thank you to Chris who looked after us in the showroom.

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  • F

    Facebook User

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    Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

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  • F

    Facebook User

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    I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

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  • B W's profile image

    B W

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    Members of staff where very polite and helpful. However, an item was missed off the quote by the showroom, which we didn't notice until the job was halfway completed, the item was offered after we highlighted the issue, however we budgeted for the original quote unfortunately, so we agreed to continue following their original quote, the team however was very quick with support and correcting the confusion. Installers arrived on time. They gave clear instructions on how to use the fire. They were thoughtful and courteous about the fact my partner was working upstairs and needed minimal noise. We noticed after they left that the beam wasn't flushed to the wall as it was slightly separating due to the weight, once this was highlighted the company offered to correct the issue and they gave us the impression that they wanted to make sure we were fully satisfied with the job. 3 stars for the multiple issues but we have had good conversations with the team, if the gap is solved and servicing in the future is good, it will change to a 4 star.

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  • F

    Facebook User

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    I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

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  • F

    Facebook User

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    PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

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  • F

    Facebook User

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    Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

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  • M

    Mike

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    Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

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  • Cathy Varley's profile image

    Cathy Varley

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    I decided to go with Centreline to install my stove because of the outstanding reviews here and they definitely lived up to expectations. Kev and the team in the showroom were friendly and helpful and managed to get my installation booked in within a week due to a cancellation. The installation team arrived on time and were clearly really good at what they do. They even managed to keep everything pretty clean and tidy in what was a messy job! Thanks to everyone for such great service all round. Looking forward to a cosy winter with my new stove!

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  • clint's profile image

    clint

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    Brilliant. Absolutely brilliant. From start to finish the service from Centreline Fires has been top notch. Andy and Nigel who installed our burner were totally professional. They explained the process and gave us options where possible, cleaning up as they went along. And they were nice fellas to boot. All in all it was the right decision to use Centreline Fires. Also, Chris at the showroom gave us excellent advice, which helped us make the right choice of burner for our room. I highly recommend.

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  • G

    Gas log burner and Little Alan

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    Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

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  • A

    Angela and Rick Johnsonn

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    We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

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