Crystal Fires – Boston

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

We had our log burner installed yesterday and the whole process from start to finish was fantastic. An excellent job from prep through to install and cleanup. The installer took the time to show me how to operate the stove and answered all my questions. I attended the showroom twice before we made our purchase and both times, the staff were friendly, attentive and very knowledgeable. Centreline made the process super easy from start to finish. I would not hesitate to recommend Centreline Fires to anyone looking for an install. Thanks guys! We’ll be back soon for fireplace number 2!

Members of staff where very polite and helpful. However, an item was missed off the quote by the showroom, which we didn't notice until the job was halfway completed, the item was offered after we highlighted the issue, however we budgeted for the original quote unfortunately, so we agreed to continue following their original quote, the team however was very quick with support and correcting the confusion. Installers arrived on time. They gave clear instructions on how to use the fire. They were thoughtful and courteous about the fact my partner was working upstairs and needed minimal noise. We noticed after they left that the beam wasn't flushed to the wall as it was slightly separating due to the weight, once this was highlighted the company offered to correct the issue and they gave us the impression that they wanted to make sure we were fully satisfied with the job. 3 stars for the multiple issues but we have had good conversations with the team, if the gap is solved and servicing in the future is good, it will change to a 4 star.

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

Exceptional..from showroom visit to fitting. The fitters, Andy and Lewis, were an absolute joy and it was a pleasure to have them in my home. Their workmanship was performed smoothly and perfectly. They respected my property as though it was their own. I would give a 10 star rating if I could. Thank you from the bottom of my heart.

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

Absolutely made up! From start to finish the process was easy with plenty of options given along with information by staff in store. I got the stove package and upgraded to the Chesney Beaumont 5, which i highly recommend . Keith and Charlie who fitted the stove were an absolute pleasure educating me on everything as they worked through. They worked extra to ensure the job was complete in a day always with smiles on their face. I have already recommended them to a couple of friends and theres a clear reason why they are the highest rated on the Wirral !

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

My experience of Centreline Fires was wholly positive. Their showroom is great and they went the extra mile to get my fire installed, in the wake of an accident to one of their fitters, leaving them short-staffed. Andy & his team worked on a Sunday with minimum fuss & I am delighted with the result. Well done & I would recommend you to anyone.

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline