Crystal Fires – Chicago Gas Stove

Can't fault Centreline one bit, they initially came out in the summer to install a wood burner but they identified a safety issue that could have turned into something major had they not spotted it. They offered recommendations on how to fix it, which I took on board. Once I got that issue resolved they got me the soonest date they had available, and they came back out to install the burner. I know a few companies that would have ignored that safety concern but Centreline actually cared about our wellbeing. They even honoured the original Summer deal price, which I was eternally grateful for. I can't recommend them enough

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

I had my stove installed yesterday. The fitting team ( Mike and Nige) were excellent. They both worked exceptionally hard, showed respect for the property, and cleared away all the site rubbish. They were polite and informative about using the stove and are both a real credit to the centreline team. From the start, Chris promised me a stress and seamless process, and wow, have the team at centreline delivered. No pressure selling, just honest advice and a bit of direction whilst visiting the showroom on all the options suitable to me. I would recommend Centreline without hesitation and will definitely be a return customer with any future projects. Thankyou centreline.

Fantastic 5* experience from start to finish with Centreline Fires, from being shown the electric fire options by Graham in the show room to the media wall fit by Andy and his team and Travis and his team on electrical, plastering is superb by Mike and team who also offer Venetian plastering. Thank you everyone we are delighted. Photos to follow 🫶🏻

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Bought a wood stove last year. Made up with it at first. Noticed a crack at the back of the fire when cleaning it out for the spring this year. Minimum usage since installation. I did email in March and Graham said it could be due to wet logs, but I only ever buy store bought dried logs so I know it’s not that. He said he would send a replacement part out which I thought was great, which never arrived. I emailed recently to chase it up, no reply. Don’t say one thing and do another. Poor. - UPDATE - a month later, still no reply, still a crack in my brand new fire. Stay clear, cheap ovens with no fixes when they inevitably go wrong.