Crystal Fires – Gem

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

We had our log burner and surround fitted yesterday. We visited the showroom several times for advice and to look at the displays before making a decision. The in-store team including Sylvia, Graham and Chris were all very knowledgeable and explained what options would be possible for us. We upgraded from the basic package, needed to have the gas capped off and also needed a cherry picker to access the chimney. The team coordinated all this and kept us informed. Our fire and surround were fitted by Jamie and Adam. They were very careful to protect our furniture and carpet from the inevitable dust created on opening up the chimney breast and removing the backfill from the previous gas fire. They were polite and professional and worked hard and quietly to complete the whole job, including patching in on the same day. They then tidied up and educated us how to use the fire. We are delighted with our new fire and fireplace and would definitely use this company again. Thank you to the whole team!

Thanks Centreline’s for a brilliant from start to finish service👍 Chris initially with help choosing the items to be fitted and booking us in so quickly, to the day of fitting brilliant Mike and Jay you both did a fantastic job, very professional and informative, it looks superb guys, place left clean and tidy, would recommend this company and fitters to anyone thinking of getting a log burner. Paul W

From showroom to installers could not fault them even with us changing our minds Jamie the installer and his team where absolutely brilliant cleaned up made sure we where happy I'd give them 10 stars if I could Brilliant job well done 👍

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

We have just had a multi fuel burning stove installed. Centreline had installed a gas fire for us a couple of years ago so we were happy to go back to them. Mike and Jay worked hard to open up an old fire place that must have been bricked up many years ago.They did a brilliant job installing the stove, taking care of our furnishings and removing all the bricks and rubble which they later took away. Mike was both helpful and informative on the workings of the stove which looks great. We are now looking forward to using it in the coming winter months.

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!