Element 4 – CUPIDO 70 Gas Fire

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

Mike and Jay did a superb job installing our new log burner . They arrived before 9:00 and were finished by 2:45. Efficient and professional, they installed the log burner, cleaned up ( floors and furniture were all covered before under taking the work) and went through all the manufacturers information regarding the working and maintenance of the burner. I would highly recommend Centreline to anyone thinking about having a log burner.

We had our log burner and surround fitted yesterday. We visited the showroom several times for advice and to look at the displays before making a decision. The in-store team including Sylvia, Graham and Chris were all very knowledgeable and explained what options would be possible for us. We upgraded from the basic package, needed to have the gas capped off and also needed a cherry picker to access the chimney. The team coordinated all this and kept us informed. Our fire and surround were fitted by Jamie and Adam. They were very careful to protect our furniture and carpet from the inevitable dust created on opening up the chimney breast and removing the backfill from the previous gas fire. They were polite and professional and worked hard and quietly to complete the whole job, including patching in on the same day. They then tidied up and educated us how to use the fire. We are delighted with our new fire and fireplace and would definitely use this company again. Thank you to the whole team!

I would highly recommend Centreline Fires. Excellent service from initial enquires, installation and through to advice on use, care and maintenance. The removal of the old fire and installation if the new was fantastic - all done in 6 hours - with the house left cleaner than they found it! Thank you for doing such a great job.

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Andy and the guys came and installed media wall fire and TV. Excellent job great guys professional talked through options and were very patient whilst we decided. Left the area clean and tidy afterwards. Highly recommend

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Had a log burner fitted today. Absolutely top class work,workmen,product. Cannot fault it. Excellent work.

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!