Knightwood Electric Fire

Wooden beam not properly installed, slight gap between it and the wall. Forgot part of our original order (tiles) even though it was written on the order we sent them and told us it hadn't been included in the original quote so it was going to cost us a lot more than originally quoted. Installed a TV hole but when we put the TV mount and TV up cracks started appearing so we had to take the plaster off and reinforce the wall ourselves to hold the TV.

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

Jamie and Adam removed a gas fire for me and fitted a log burner - so happy with how it looks! The job wasn't straightforward as I wanted to keep the original solid marble surround - the lads were so careful and despite it being difficult managed to remove and reattach it with no damage. Friendly guys and they even cleaned up all the mess at the end of the day and left everywhere spotless. I received a heat proof glove and box of logs to get me started which was a nice touch. Lovely company, would recommend

I had my log burner fitted today, from enquiry through to fitting I have received a friendly and reliable service from Grahame and the team. Andy and Mikey who fitted the fire took great care to ensure everything was fitted correctly, mess was cleaned up and that I was 100% happy with everything before leaving. I'm certain this is going to look really special once the room is decorated. I'd highly recommend this company and I would certainly use them again in future.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

Make sure you get what you ask for, We didn’t, …yes the work was done very well, the fire works beautifully, the guys were great, however the overall look of what we discussed with Graham, photos sent etc, wasn’t achieved. He told us to tell the fitters what we wanted. Having a very wide chimney breast, 203cm we wanted a nice wide opening for log burner, so we could store logs either side. What we got was a standerd 76cm wide opening, the burner is 46cm wide leaving 7.62 cm on either side. We were told it couldn’t be done, we have had 2 other people in to see if that’s the case, a builder and an established log burner installer. Both said we could’ve had any width we wanted within the breast width. We felt what we got was the easiest option.

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

Excellent customer service and help - can’t fault them from start to finish. Really really impressed.