Rayburn Stratus Tru View 125 Electric Fire and Surround

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

I visited the Centreline showroom a couple of weeks ago, looking to have a multi-fuel stove and hearth fitted. The showroom was one of the best I had visited. We spoke to Graham, who was great. He took us through the package options and was very helpful when it came to making our choice. Keith and Lewis (the fitters) arrived today and were amazing, they did an excellent job. I knew I was going to love it but I underestimated just how much. 😍❤️ They went above and beyond expectations and I'm over the moon with the finished product. It was a fantastic experience from start to finish and I would 10 out of 10 highly recommend them. Thank you!

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Excellent customer service and help - can’t fault them from start to finish. Really really impressed.

Had 2 fires fitted by Keith and Charlie a few weeks ago. Did great job, cleaned and tidied everything afterwards. Really pleased with service given by all concerned with business.

We just had our multi fuel stove fitted by Centraline Fires. The sales team in the shop where helpful and not at all pushy, we choose our fire with ease. The lads who came out to fit it where very pleasant, respectful and tidy. I was shown how to use the fire and they made sure I was happy before leaving. We absolutely love it and can't wait to finish the room off. I would recommend Centraline Fires to anyone.

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

I suspected, when looking for installers, that an off the shelf solution wouldn't work for me in my old property. From my first call with Sylvia exploring if it would be possible to keep my existing surround, to my long showroom guide with Chris and my number crunching with Graham, the showroom team were excellent in every respect. They were knowledgeable and patient while I wrestled with the options and finally decided on a new surround and a few upgrades that suited my taste and room. Fitting day dawned and Jamie and Adam arrived promptly at the time expected. The work was no walk in the park for them. The first discovery was that my fireplace extended into my cellars, this was solved with additional lintels. The second was a brick fall and the discovery that the mid-feathers in my 1880 build shared chimney had collapsed at some point in history necessitating a visit with my neighbour, all handled professionally and flue liner fitted successfully in consultation with their roofer. The next challenge was uneven walls and floor which made finding a level for the hearth a nightmare, and the final challenge was lining up the diamond patterned chamber that I'd chosen. All this to say that if you expect your property to be challenging (and even if you don't) you're in safe hands. These additional challenges were handled with good humour and a fantastic work ethic. They were clean and tidy and didn't stop from 9am until they finished around 5pm. I don't even remember them stopping for lunch. The included photos really don't do it justice because I've not finished touching up paint or put the room back together yet but it gives an idea of the workmanship and finished look. I'm honestly delighted and I'll be getting Centreline back to tackle the other room when I can. I would not go anywhere else.

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.