Verine Orbis Plus Gas Fire

Members of staff where very polite and helpful. However, an item was missed off the quote by the showroom, which we didn't notice until the job was halfway completed, the item was offered after we highlighted the issue, however we budgeted for the original quote unfortunately, so we agreed to continue following their original quote, the team however was very quick with support and correcting the confusion. Installers arrived on time. They gave clear instructions on how to use the fire. They were thoughtful and courteous about the fact my partner was working upstairs and needed minimal noise. We noticed after they left that the beam wasn't flushed to the wall as it was slightly separating due to the weight, once this was highlighted the company offered to correct the issue and they gave us the impression that they wanted to make sure we were fully satisfied with the job. 3 stars for the multiple issues but we have had good conversations with the team, if the gap is solved and servicing in the future is good, it will change to a 4 star.

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

After a year of deliberation and travelling around the northwest and north wales looking at hundreds of fires! We came across centre line fires, within 30 minutes we had chosen and booked our package. The staff are so friendly, helpful and knowledgeable. 2 weeks later we have it all fitted and finished as promised. The engineers that fit are really respectful of your home and should be praised. Great service, excellent value. Don’t waste time looking elsewhere. Thanks to the team

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

I had a stove fitted today. I can’t remember the two lads names that did the work, but they were class throughout. Professional and very meticulous. They worked very hard to ensure the job was done to a very high standard and gave a detailed breakdown of how it all works and what kind of aftercare was needed which I appreciated. Can’t recommend them enough. Thanks again!

Fire fitters arrived on time, sheeted up and moved some furniture. Set about their work quickly, efficiently and politely. When an issue arose re our chimney breast the problem was discussed and solution agreed. The instal was completed mid afternoon with a comprehensive handover and explanation of how to light, use and maintain the fire. The room was left clean and tidy with all waste removed from site. This is how trades should operate. The whole process, buying, fitting etc was comfortable with no pressure but professional throughout. Well done all concerned.The fire surround has not been plastered, we aren't sure how we want to finish it all off yet so was left at our request.

From start to finish the whole „experience“ with centreline fires was great. We saw an offer on Instagram and requested more information, next day received a call and some helpful recommendations. Same day we looked at the options in the showroom and agreed an installation date just a few weeks after. Our old stove must have given everyone a headache but the installation team (Jamie and Adam) did a wonderful job and we even got some good advice on how to use the new stove in the best way. The two installers did work very efficient and left our place really tidy. Would highly recommend!!

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.