ACR NEO 1F Wood Burning Stove

Had our fire fitted today by centreline fires absolutely delighted with the quality of the workmanship and nothing was to much trouble for the lads so glad we picked centreline for our electric fire I installation would highly recommend them!!

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

First class job, professional and solved problems without hassle. Highly recommended centreline and in particular Jamie and Adam who fitted it. Thanks, Steve

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

From start to finish, this was a brilliant decision to use Centreline for our new wood burner for our home. Chris was brilliant on the phone when I called up and he invited us down to have a look at the different options at his showroom. The showroom is really well presented, with lots of options so you can actually see the different types of log burners as they have a large range in house. Nigel helped us in the showroom, he was brilliant. Very nice helpful and knowledgeable. The showroom is great, because you have 5 or so options to select (a bit like a pick n mix) so you can upgrade and really get a sense of what you want. It's not confusing, it's really clever, easy and helpful. Nigel also came and did a site survey and explained the process to us. The guys came to fit the fire. They were early and ready to roll right away. The guys were brilliant, very polite and when there was a little issue (not their fault, just the house) the guys explained everything in full and kept me informed. They were very clean, and did their best to clean everything. The fire is brilliant and so was the experience. The guys were super fast, but great. I would highly recommend this company. They are very very good.

Had the stove package fitted on the 28th of January 2025, lads arrived promptly, very professional, done the job as described and tidied up and explained how to use the stove in detail before leaving.

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

I suspected, when looking for installers, that an off the shelf solution wouldn't work for me in my old property. From my first call with Sylvia exploring if it would be possible to keep my existing surround, to my long showroom guide with Chris and my number crunching with Graham, the showroom team were excellent in every respect. They were knowledgeable and patient while I wrestled with the options and finally decided on a new surround and a few upgrades that suited my taste and room. Fitting day dawned and Jamie and Adam arrived promptly at the time expected. The work was no walk in the park for them. The first discovery was that my fireplace extended into my cellars, this was solved with additional lintels. The second was a brick fall and the discovery that the mid-feathers in my 1880 build shared chimney had collapsed at some point in history necessitating a visit with my neighbour, all handled professionally and flue liner fitted successfully in consultation with their roofer. The next challenge was uneven walls and floor which made finding a level for the hearth a nightmare, and the final challenge was lining up the diamond patterned chamber that I'd chosen. All this to say that if you expect your property to be challenging (and even if you don't) you're in safe hands. These additional challenges were handled with good humour and a fantastic work ethic. They were clean and tidy and didn't stop from 9am until they finished around 5pm. I don't even remember them stopping for lunch. The included photos really don't do it justice because I've not finished touching up paint or put the room back together yet but it gives an idea of the workmanship and finished look. I'm honestly delighted and I'll be getting Centreline back to tackle the other room when I can. I would not go anywhere else.

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄