Flavel – Caress HE Gas Fire

Wooden beam not properly installed, slight gap between it and the wall. Forgot part of our original order (tiles) even though it was written on the order we sent them and told us it hadn't been included in the original quote so it was going to cost us a lot more than originally quoted. Installed a TV hole but when we put the TV mount and TV up cracks started appearing so we had to take the plaster off and reinforce the wall ourselves to hold the TV.

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Absolute 5* experience with Centreline Fires and would not hesitate to recommend. We travelled from Wigan to Centreline after visiting many showrooms close to home were too pushy for sales, they didn't even come close to our experience with Centreline. Kev is really knowledgeable and no hard/pushy sales! He actually recommended we didn't spend more on a higher range fire (and he could have said nothing and made more money out of us but he gave his honest opinions and they were taken into account). From the minute we stepped foot through the door we were in safe hands. From ordered to fitting was less than 3 weeks! Incredibly impressed. The fitters who came out on the day were equally as fab, covered all furniture and left the job clean and tidy! (They literally didn't stop and didn't even take a break to get the job done!) In the process of having an extension and will definitely be returning to Centreline for another fire in several month times! Cannot recommend highly enough. Thank you

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

Visited several other fire installers locally and were not impressed with either the indifferent staff or expensive quotes, then travelled a little further to Centreline Fires, Wallasey. Big difference with the welcome from both Chris on the first visit and Graham on the second compared to the others we had visited. Very helpful and very good quote for the multi fuel stove with full installation. The 2 installers, Adam and Jamie were great. Very friendly and carried out an excellent professional installation. Didn’t stop all day except for the occasional brew, thanks all. We are very pleased with the purchase and installation process and highly recommend Centreline Fires to anyone.

I visited Centreline Fires a few weeks ago with a vague idea of what I wanted. Within 10 minutes I had a clear idea of what my options were and I had placed my order. The packages available made my decision really easy. I ordered that day and the fire was fitted yesterday. The staff have been incredibly helpful from start to finish and explained everything in detail. I never patronised, even though I had no idea of what fuel the existing fire even was. I wasn’t home when the fire was fitted but Keith came back that evening to explain everything to me and show me how it worked. Would recommend to anyone looking tor a great, professional service. I can’t thank you enough for my beautiful fire.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

We had an excellent experience at Centreline Fires. The showroom has a variety of fires, with different options on build design, many of which include wall hung TV's. The sales force are helpful and knowledgeable without being pushy. Once we had made a decision, fitting was arranged without much delay. The fitters were prompt and efficient, discussing options with us to ensure that we were happy at every stage and there was good communication with the showroom during the fitting process. The finished build is just what we were hoping for, so overall, a good product and great service.