Flavel – Caress Slimline Gas Fire

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Centreline came highly recommended to me from several colleagues at work and having used them for our new log burner I can 100% understand why. The office staff are friendly, professional and caring. Super helpful in understanding what you need and what works best for your home. Jamie and Adam were the team who came to do the install. Again professional, knowledgeable and incredibly customer focused from start to finish. I felt comfortable and safe in their hands and the output of their work is exactly what we wanted. I would highly recommend the company and the staff - thank you very much! 5*****

After a lot of research, we ended up buying our fire from Centreline. The staff were excellent, knowledgeable and very pleasant. We are delighted with our fire. These things are not cheap, so having people like Graham and Kevin to deal with & guide us through the minefield made it slightly less painful! The showroom is amazing, I would recommend them to anyone.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

From start to finish, this was a brilliant decision to use Centreline for our new wood burner for our home. Chris was brilliant on the phone when I called up and he invited us down to have a look at the different options at his showroom. The showroom is really well presented, with lots of options so you can actually see the different types of log burners as they have a large range in house. Nigel helped us in the showroom, he was brilliant. Very nice helpful and knowledgeable. The showroom is great, because you have 5 or so options to select (a bit like a pick n mix) so you can upgrade and really get a sense of what you want. It's not confusing, it's really clever, easy and helpful. Nigel also came and did a site survey and explained the process to us. The guys came to fit the fire. They were early and ready to roll right away. The guys were brilliant, very polite and when there was a little issue (not their fault, just the house) the guys explained everything in full and kept me informed. They were very clean, and did their best to clean everything. The fire is brilliant and so was the experience. The guys were super fast, but great. I would highly recommend this company. They are very very good.

Mike and Jay fitted my new log burner package yesterday and I am totally thrilled! They were so professional, courteous and accommodating. They really did go the extra mile to make my installation as seamless and problem free as it could be. They took time to answer all of my questions and offered me advice, hints and tips which was super helpful! Thankyou Jay, Mike and the team at Centreline Fires, would totally recommend you guys 100%

We can’t recommend this company highly enough. They were incredibly professional from the moment that we walked in. Their knowledge and advice was invaluable and the two fitters Keith and Charlie, who installed our stove were amazing in all aspects of their work. We are so pleased with how our stove looks and would not hesitate to recommend Centreline to anyone looking to buy a product from them.

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline