Flavel – Orchestra Balanced Flue Gas Fire

Wooden beam not properly installed, slight gap between it and the wall. Forgot part of our original order (tiles) even though it was written on the order we sent them and told us it hadn't been included in the original quote so it was going to cost us a lot more than originally quoted. Installed a TV hole but when we put the TV mount and TV up cracks started appearing so we had to take the plaster off and reinforce the wall ourselves to hold the TV.

Visited Centreline showroom which is very impressive. So much to choose from and all of a high standard. Staff were very helpful and friendly with nothing being too much trouble. Ordered media wall to be fitted which was completed to a high standard by a team who were very professional and friendly. Thanks to everyone for excellent service. Would highly recommend this Company.

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

Extremely pleased with all the team from Centrelines, and would not hesitate to recommend them. With a no hassle or pressured approach in the showroom, Graham’s helpful advice in selecting a suitable log burner right through to the excellent work completed on the day of fitting. Jamie & Andy our fitters arrived promptly, worked all day to produce a brilliant result. They cleaned up after themselves and explained everything before leaving. A fantastic job completed. Thanks!

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Done a great job…clean and tidy as well!

I don't normally leave reviews but i have to mentionJamie and Adam the two guys who fitted my log burner on Tuesday 06/05/25. The professionalism these two guys showed towards their jobs is second to none. they came in with no fuss fitted my fire , kept me informed of everything they were doing and made an absolute perfect job. I can't reccommend these two guys highly enough. The company itself has been exceptional from start to finish. Keep doing what you are doing guys, it's exceptional. Thank you

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!