Flavel – Richmond Plus Gas Fire

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

Centreline Fires were absolutely fantastic! Keith, and team did a brilliant job, and went above and beyond for fitting our fireplace. From the get-go, speaking to Graham in sales, the whole team were approachable, friendly, super informative and great to talk to. We had an old gas fire chamber, which needed widening, and some height added in order to fit the chamber board (fireboard) and stove itself, along with oak timber, and hearth (plus flue lining, cowl etc) They broke down what was needed, built back up where necessary. They cleaned to an extremely high level, and removed all debris. My girlfriend, child, and I were super happy with the transformation this has made to our living room, and we will absolutely be recommending Keith, and team as part of any on-going works for anyone, be it residential or commercial. Your work ethic, honesty, and customer service is highly commendable, and highly sought after - so thank you again!

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

I decided to go with Centreline to install my stove because of the outstanding reviews here and they definitely lived up to expectations. Kev and the team in the showroom were friendly and helpful and managed to get my installation booked in within a week due to a cancellation. The installation team arrived on time and were clearly really good at what they do. They even managed to keep everything pretty clean and tidy in what was a messy job! Thanks to everyone for such great service all round. Looking forward to a cosy winter with my new stove!

Great service, great staff, great price & by far the best quality fires to choose from ….10 out of 10…. Highly recommended… thanks so much guys…

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!

My experience of Centreline Fires was wholly positive. Their showroom is great and they went the extra mile to get my fire installed, in the wake of an accident to one of their fitters, leaving them short-staffed. Andy & his team worked on a Sunday with minimum fuss & I am delighted with the result. Well done & I would recommend you to anyone.

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

Just had our 2 log burners fitted & completed today..excellent service from the showroom throughout..the fitters are true perfectionists..& work so hard..clean & tidy & a pleasure to have working in your house..absolutely made up & would highly recommend..

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.