Flavel – Rocco HE Gas FireFlavel Fireplaces
From start to finish, this was a brilliant decision to use Centreline for our new wood burner for our home. Chris was brilliant on the phone when I called up and he invited us down to have a look at the different options at his showroom. The showroom is really well presented, with lots of options so you can actually see the different types of log burners as they have a large range in house. Nigel helped us in the showroom, he was brilliant. Very nice helpful and knowledgeable. The showroom is great, because you have 5 or so options to select (a bit like a pick n mix) so you can upgrade and really get a sense of what you want. It's not confusing, it's really clever, easy and helpful. Nigel also came and did a site survey and explained the process to us. The guys came to fit the fire. They were early and ready to roll right away. The guys were brilliant, very polite and when there was a little issue (not their fault, just the house) the guys explained everything in full and kept me informed. They were very clean, and did their best to clean everything. The fire is brilliant and so was the experience. The guys were super fast, but great. I would highly recommend this company. They are very very good.
Graham and his team are amazing.We bought a wood burning stove from here.In the showroom they explained all the options available to us.His team fitted the stove and a new chimney breast.They were efficient,polite and did an amazing job.Wouldnt recommend anywhere else. Would give more stars if possible.So happy with end result.
We have just had a media wall and fire fitted by Centreline, and the end product is top class and amazing. Kevin and his team provided a highly professional and knowledgeable service from start to finish. The showroom is well laid out with plenty of choice, and on visiting the showroom, Kevin provided excellent advice on the options available. We decided to upgrade our media wall to include Venetian plastering, and it looks stunning. I highly recommend Centreline fires as the company for your new fire if you want a 5 star job done.
I visited Centreline Fires a few weeks ago with a vague idea of what I wanted. Within 10 minutes I had a clear idea of what my options were and I had placed my order. The packages available made my decision really easy. I ordered that day and the fire was fitted yesterday. The staff have been incredibly helpful from start to finish and explained everything in detail. I never patronised, even though I had no idea of what fuel the existing fire even was. I wasn’t home when the fire was fitted but Keith came back that evening to explain everything to me and show me how it worked. Would recommend to anyone looking tor a great, professional service. I can’t thank you enough for my beautiful fire.
The service I received from when I first met Graham to the installation was first class. Keith and his young colleague Mike carried out the work in a very professional manner, and ensured everywhere was clean. I Would highly recommend Centreline Fires.
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