Flavel – Sophia Gas Fireplace Suite

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

Centreline have fitted 2 fires for us in our new house. The service from start to finish from Graham in the office to all of the fitting teams has been faultless. We’re thrilled with the finished products too and couldn’t recommend Centreline highly enough.

Had a gas stove and a log burner fitted by Centreline. Over the moon with the work carried out great job at a fair price. Completely cleaned after themselves too. Would definitely recommend �

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

Brilliant service and made up with the new fireplace, would highly recommend for anyone wanting their service. I will happily carry on chilling with my little mate in the warm! Thanks again! 👍

This is an amazing company with a first-class customer service and a high-quality finish. I would highly recommend this company as they have met my high standard and I believe the photos speak for themselves.

Make sure you get what you ask for, We didn’t, …yes the work was done very well, the fire works beautifully, the guys were great, however the overall look of what we discussed with Graham, photos sent etc, wasn’t achieved. He told us to tell the fitters what we wanted. Having a very wide chimney breast, 203cm we wanted a nice wide opening for log burner, so we could store logs either side. What we got was a standerd 76cm wide opening, the burner is 46cm wide leaving 7.62 cm on either side. We were told it couldn’t be done, we have had 2 other people in to see if that’s the case, a builder and an established log burner installer. Both said we could’ve had any width we wanted within the breast width. We felt what we got was the easiest option.

I would highly recommend Centreline Fires. Excellent service from initial enquires, installation and through to advice on use, care and maintenance. The removal of the old fire and installation if the new was fantastic - all done in 6 hours - with the house left cleaner than they found it! Thank you for doing such a great job.

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

10/10 for service and fitting. We have just had an Portway Arundel XL with Grey Lime Stone surround and a tapestry hearth fitted. From start to finish the service has been exceptional from the sales staff and especially the fitters. This is a very friendly company that really listen to what you want and then fit it to a very high standard. On the day of fitting they arrived dead on time and they did not rush to finish the job. Care was taken throughout with no mess left behind. Thank you.

Fitted a new fire for us. We can highly recommend this company. Professional from start to finish. Thanks guys

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Amazing service from start to finish. Staff at the showroom (Kevin and Graeme) were extremely helpful and friendly. They arranged fitting within a week of ordering and the two fitters were fantastic. They were professional, tidy and their work was of the highest standard. The fire looks lovely, we are so pleased with it.

From start to finish the service and quality was excellent . From Graham in the showroom to the fitters and plasterers they were brilliant . Love the finish on the media wall couldn’t recommend highly enough , Matt