Flavel – Sophia Slimline Balanced Flue Gas Fire Suite

Had a multistove installed today. It took a week from picking the items to having them installed. Cannot fault this company. I was booked in, on the day they turned up early to start the job and worked until the job was complete and the customer was happy, which we are. The price was very good too. Keep up the good work, guys.

Fantastic experience from start to finish! Communicated via WhatsApp with showroom team. So easy and catered to our every need and query. Such a quick turn around from first message to completion. Mike and Adam installed the log burner and they were great. Really friendly and cracking workmanship. The debrief after installation was really thorough and detailed. Couldn’t find fault with any of the process. Great price, great quality and great team. Highly recommend

Great service from Kevin , very simple to choose and lots of options to upgrade if you wanted to , we had this installed today by Andy and Lewis , fantastic service the lads were very professional and clean Can’t wait for the winter !!!

PROMPT FRIENDLY !!! GREAT GUYS CLEAN AND SURPERB JOB! SO GOOD I BOUGHT TWO!! PICTURES TO FOLLOW 5 STAR !!!

I had read many of the reviews and wondered how good could a company be.. I was therefore a bit sceptical but because I had a personal recommendation decided to go with Centreline. From start to finish the whole team were well organised, considerate and highly professional. Full marks to Graham for organisation, Eddie the roofer for chimney stack repair and Mike and James for the stove installation. Thanks to all involved, I couldn't be more happier with my decision to go with centreline.

As a manufacturer, we highly value our partnership with Centreline Fires. They are an exemplary retailer who consistently demonstrates professionalism and a commitment to excellent service, especially in representing our wood-burning stoves. Dealing with them is always a smooth and positive experience, and they are a pleasure to collaborate with. We truly appreciate their dedication to our products and their customers.

I just had a new fire fitted by Centreline Fires. Top class fitters who were polite and helpful. They did a fantastic job, the finish is excellent and it looks stunning! Thank you. 😄

Recently purchased a multi fuel burner from Centreline, can’t thank them enough, got a great deal with a spring offer and Jamie and Adam who fitted it were brilliant, tidy and very courteous when working in my home.

We recently had a log burner installed we are so happy with it and would highly recommend this company. Keith and Mikey went above and beyond excellent workers. Thank you.

Hi Graham I am not one to write reviews but wanted to let you know how delighted we are with our new fireplace and log burner. After a dreadful job by a company in Chester who badly designed a media wall with an electric fire which was awful, they were not interested in rectifying the job, we needed to start again. I was nervous about this as we had such a bad experience but I have to say, I needn’t have worried. From Walking into the showroom and speaking to Kev, we were reassured, the quality of the fires and surround was evident. The communication and workmanship fantastic. For anyone thinking about a fire; surround or media wall, I highly recommend you go to Centerline

Great service from a knowledgeable team. Installation was over two days and everything was left spotless. I would recommend Centreline for your media wall or log burner.

5* and more! From the time I first visited the showroom to the finished supply and fit, Centreline Fires were first class for customer advice, care and the final fitting. Kevin was very informative and patient whilst we decided which fire we would have (their showroom has such a fantastic selection). There was a small snag on the first fit when we realised that the existing liner needed replacing. Kevin and his team couldn’t do enough to assist, a liner was ordered and a second fit date arranged. Keith and James had the unenviable task of completing that fit today, it was not easy at all for them because of a concrete weight bearing joist blocking where the decorative pipe needed to go. They truly had the patience of a saint, and whilst trying to solve the problem, were constantly reassuring me that all would be good by the time they had finished. They did an amazing job and were a pleasure to have in our home. They took so much care over our carpets and furnishings and took all the boxes, old liner and bits of pipe with them when they left. They even put protective plates over our driveway for the cherry picker to sit on. They are a credit to the company. All the fitting checks and paperwork were handed to us, and they also register the work for you too. We wouldn’t hesitate to highly recommend Centreline Fires, and when our other fire gives up the ghost, we will definitely be returning. Thanks guys, we’re over the moon with our fire - we can chuck out our thermal underwear now!

I have just had a log burner fitted buy Centerline it looks lovely, I am really pleased with it, the work is excellent and the staff were friendly and never stopped all day, I would highly recommend them.

What an amazing company. Just had our fire fitted. From initial enquiry to finish , professional and knowledgeable. The two guys here today, Jamie and Adam, have worked non stop , So So Happy with the finished product, no mess. Would highly recommend them. Thankyou so much

Amazing results from Adam and Jamie, both lovely guys and really professional! they transformed our living room with a log burner. No hidden costs, no issues, and excellent quality of work and attention to detail leaving us so happy with the final results! Would recommend!